DFS Furniture - Hereford レビュー 

3,046
TrustScore 5段階評価の5

4.9

Newtown Road, Hereford Retail Park, HR4 9LH Hereford, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... もっと見る

企業が回答しました

5つ星のうち5の評価

Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!

企業が回答しました

5つ星のうち5の評価

I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, 英国

  • 0333 999 9828

4.9

優良

TrustScore 5段階評価の5

3046件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(3,046)

過去12か月のレビュー数: 97,414

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great overall experience.

Great showroom, lovely products on display.
Super helpful staff and a very comfortable easy process.

2026年6月6日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

George was our salesman

George was our salesman, he was welcoming, polite and informative throughout ensuring we had all the information we needed.

2026年6月6日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello Victoria,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great staff members in the Hereford…

Great staff members in the Hereford branch. After several visits due to me being so indecisive finally found my dream sofa. Staff members were so helpful, friendly and welcoming.

2026年6月5日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Louise and Tom at the Hereford store…

Louise and Tom at the Hereford store demonstrated great patience as we selected and finalised our order. Our sincere thanks 5 stars on all counts.

2026年6月2日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great informative service

Great service,very informative

2026年6月2日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Good Afternoon,

Thanks for the 5 stars It's much appreciated

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Bought a suite this morning and the…

Bought a suite this morning and the customer service was outstanding nothing was to hard and everything was explained thoroughly would definitely recommend DFS thankyou

2026年6月2日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello Kevin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Lucy and Jack 2026

We had George supporting us throughout the store. He was very helpful, informative, honest, respectful and truthful. He gave us all the information we needed to know or be aware of along with answering any questions we asked him.

2026年5月31日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello Lucy,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with George.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great customer service today

Great customer service today , delt with smoothly and efficiently.

2026年5月31日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great products great service.

Wide selection of sofas. Service was great from Tom the salesman and even advice from Lyn the cleaner who gave advice from experience. Would recommend especially as you can get 4 years 0% credit to pay.

2026年5月31日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Was a relaxed experience with choosing…

Was a relaxed experience with choosing our sofa, we pretty much already knew what we were going to get and the assistant Jemima was very helpful and knowledgeable. We didn't feel pressured at all like we've had in other places and should now be getting our sofa delivered in a few weeks

2026年5月24日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jemima.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Sales Rep Harry was a good

Sales Rep Harry was a good, nice clear and not a normal overbearing salesman! Well done Harry!

2026年5月31日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great lad

Great lad, great service. Genuinely fantastic.

2026年5月30日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Customer service excellent we had been…

Customer service excellent we had been in the previous day, can’t remember the staff members name but she was very informative. We went home to make sure the corner unit would fit but unfortunately it was too big. We went into store today and saw Jemima who told us the unit was available in a smaller size. She checked it was available in the colour we had chosen, double checked with us that it would fit, and duly ordered it for us. We would like to thank both members of staff at the Hereford store for the help and information we were given.

2026年5月29日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Good Morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The new employee

The new employee, a young gentleman, was extremely helpful and guided around the elderly patron with care and patience. His help was very much appreciated.

2026年4月19日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Jemima was very interested in what we…

Jemima was very interested in what we were there to buy. There was no pressure to get us to buy anything we didn't need.

2026年5月20日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello Jenny,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

All the staff were polite

All the staff were polite, jolly and informative. We dealt with Tom who was so helpful.
The transaction went so smooth and Tom explained everything.
He put us at ease and we felt comfortable with our decisions.
We didn’t feel any pressure at all, Toms a natural

2026年5月27日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello Raschelle & Richard,

Thank you so much for taking the time to write us a review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tom.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Fantastic Service

We were greeted by Louise who went on to assist us and help us choose the sofa and chairs we wanted. She explained all of the products with great understanding and knowledge and ensured we were well informed of what we were buying. She was personable, friendly and professional and helped us with the whole process. We’re very happy with what we have purchased and are the customer care and service was excellent throughout. No pressure or hard sell, we were made to feel at ease making our purchase. This is our third big order with DFS over the years and as long as their high standards and excellent customer service continues, we’ll keep coming back.

2026年5月25日
DFS Furniture - Hereford ロゴ

DFS Furniture - Hereford からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

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