Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... もっと見る
企業が回答しました
I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... もっと見る
企業が回答しました
Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, 英国
- 0333 999 9828
4.9
優良
3048件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy and least stressful purchase!
This was my second trip in to discuss the sofa I was after and George was super helpful in guiding me in the process and making sure I had everything I needed. Thank you so much :)
2026年5月9日
DFS Furniture - Hereford からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Harry was friendly
Harry was friendly, clear and gave good efficient service. A credit to the team.
2026年5月9日
DFS Furniture - Hereford からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Hereford からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Service
When we arrived, a lady came over and asked if we were all right. We confirmed we were just browsing, and she told us to take our time and sit on as many as we needed. We looked around and found one we liked. We approached a member of staff when we needed some advice. We went through all of the information with Jemima. She was very pleasant and could answer our questions and provide extra information we wouldn't have thought about asking. Very happy with our purchases.
2026年5月8日
DFS Furniture - Hereford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Hereford からの回答
Good morning Katy,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent help from George
2026年5月4日
DFS Furniture - Hereford からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Superb customer service from Jemima at…
Superb customer service from Jemima at the Hereford store. She introduced herself to us and left us to have a good look around. After choosing the sofa mum wanted, she came to our service and even brought hot chocolates to enjoy!
She explained everything clearly and was very patient and understanding. We are extremely pleased with our experience
2026年5月4日
DFS Furniture - Hereford からの回答
Good afternoon Linda,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
DFS Hereford, excellent service
We entered DFS Hereford looking for new couches. We were greeted by Louise who was very polite and courteous. As we proceeded through the couches Louise kept checking on us to make sure we were ok and to give us any information we requested. Once we had decided Louise sat with us and explained the purchase along with any extra service we required. She was very professional and knowledgeable and answered all our questions in full. I can honestly say it’s the best experience we’ve had when purchasing something.
2026年5月3日
DFS Furniture - Hereford からの回答
Good morning Faith,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
George was helpful ,efficient and an…
George was helpful ,efficient and an effective sales person .He was also a really pleasant young man dealing with two oldies
2026年5月3日
DFS Furniture - Hereford からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Love the furniture choice
Love the furniture choice. The sales guy was really helpful and friendly.
Dont like the very expensive delivery charge
2026年5月2日
DFS Furniture - Hereford からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Hereford からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
No pressure sales is no.1 for us…
No pressure sales is no.1 for us alongside friendly, informative advice and genuine interest. Jemima was fantastic and spent time working through our options with us
2026年4月30日
DFS Furniture - Hereford からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Customer service team was very helpful
Customer service team was very helpful and friendly, I was not followed around the shop or made to feel pressured to buy.
2026年4月30日
DFS Furniture - Hereford からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
A nice welcome when you walked into the…
A nice welcome when you walked into the store, very helpful. Explained everything and ran through all the information on product. Very efficient.
2026年4月30日
DFS Furniture - Hereford からの回答
Good afternoon Janet,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A very helpful knowledgeable lady from…
A very helpful knowledgeable lady from dfs today. Wide variety of sofas to choose from, and good value for money.
2026年4月30日
DFS Furniture - Hereford からの回答
Good afternoon Melanie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent staff member who really…
Excellent staff member who really wanted me to get the best item available, they asked about space, access and need. A great service all around and I got a great sofa at a fantastic price. The staff member was knowledgeable and friendly. I had a wonderful experience today and felt valued as a customer and the whole process was easy and very easy to understand:
2026年4月29日
DFS Furniture - Hereford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Good customer care ....
2026年4月22日
DFS Furniture - Hereford からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We were left alone to view the products…
We were left alone to view the products in the store which gave us time to try the items and make our choice.
Once we had made our choice the staff were most help full and gave us all the details we required in order for us to purchase our items
2026年4月18日
DFS Furniture - Hereford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Excellent staff
Bright, bubbly friendly staff. Approachable and helpful. Easy transaction. Found what we wanted and was sorted without issue.
2026年4月26日
DFS Furniture - Hereford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Hereford からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
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