Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... もっと見る
企業が回答しました
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... もっと見る
企業が回答しました
The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Leeds Road, HD1 6NB, Huddersfield, 英国
- 0333 999 9824
4.9
優良
2197件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly service
Friendly service knowledgeable explained everything.Sara was brilliant and very welcoming
2026年7月5日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
This was a great shopping experience
This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled. There was an excellent range available to try out (so much better than online). Being neurodivergent I appreciated the music being so much in the background that I could think and the lights were not too bright. Staff were patient and answered all our questions.
2026年7月4日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisers. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
Good selection of settees very helpful…
Good selection of settees very helpful staff and clear prices
2026年7月1日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I was very impressed with the delivery…
I was very impressed with the delivery and polite. I would like to thank you to the staff, very helpful service 👍🏾
2026年6月23日
DFS Furniture - Huddersfield からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lovely quick and informative sales team…
Lovely quick and informative sales team
Very impressed
2026年6月21日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
Easy going, not pressurised sales staff following you around the store.
All staff were very helpful.
2026年6月18日
DFS Furniture - Huddersfield からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Fast quick efficent friendly knowlagable
2026年6月18日
DFS Furniture - Huddersfield からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sharons sofas
When i went to pick my leather sofas at dfs at Huddersfield one of the staff named maf was so helpfull nothing was too much trouble for him he explained every thing in detail that I needed to know how to care for the leather and every thing very please with what I chose I would recomend to family and friends x Sharon x
2026年6月13日
DFS Furniture - Huddersfield からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Order number 81ZN27051
Order number 81ZN27051
Following my recent 1 STAR review I was advised a member of customer services would contact me as a matter of urgency. That was 16 days ago.! . I have not received any further communication from DFs. In addition I have submitted a complaint via dfs website again no communication. This longstanding issue has been going on since October 2025 what does a paying customer have to do to get things resolved surely not use sites like this to get a response from dfs which to all readers looks like dfs are resolving issues when the reality is different.
2025年10月14日
自発的なレビュー
DFS Furniture - Huddersfield からの回答
Good Afternoon,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated.
We're very sorry for the overall experience you have had with DFS and for any lack of communication in relation to the order. It is really disappointing to hear this and I can assure you it's not how we like to treat our customers, we will aim to bring the issue to a mutual resolution.
I have chased this internally with the relevant department and advised the urgency to ensure you are contacted to discuss this. Apologies again for any inconvenience this may have caused.
Kind Regards,
Lorraine A
DFS Central Customer Support
Very helpful staff..made themselves…
Very helpful staff..made themselves known and left you two it till you needed them genuine polite professional..
2026年6月13日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Larisa was extremely helpful and made…
Larisa was extremely helpful and made the whole progress very easy and straightforward. I would recommend her to anyone looking to find a sofa on a budget!
2026年6月13日
DFS Furniture - Huddersfield からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Larisa was fantastic she gave us time…
Larisa was fantastic she gave us time to discuss and choose the correct sofas for us. It was not an easy decision as the quality of all the products are fantastic. Larisa showed us many other sofas the service was fantastic. If you are able to give Larisa a bonus please do. The skill she has attained in the customer service environment is at management level. She understood and gave us time to make the correct decisions. 10 of 10 service we made the right decision to come to the Huddersfield store. Thanks
2026年6月13日
DFS Furniture - Huddersfield からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great place
Second visit in a year to buy sofas, ( don’t like the original ones we bought but that’s on us, NOT DFS) the staff are always helpful and friendly but not intrusive. Got a great deal. Would highly recommend
2026年6月12日
DFS Furniture - Huddersfield からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
So happy and I'm struggling with a bad back so I hope it's comfortable
Easy peasy and really happy
2026年6月11日
DFS Furniture - Huddersfield からの回答
Good morning Lewis,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Maf did a brilliant job with the sale…
Maf did a brilliant job with the sale and explaining everything
2026年6月8日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really helpful
Zara was really helpful in identifying sofas that would work for our space and access issues. Highly recommend!
2026年6月7日
DFS Furniture - Huddersfield からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。