The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... もっと見る
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Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... もっと見る
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The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... もっと見る
企業が回答しました
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Leeds Road, HD1 6NB, Huddersfield, 英国
- 0333 999 9824
4.9
優良
2201件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Superb customer service
Excellent choice of sofa’s. Nice showroom and no pressure. Aaron was extremely helpful and patient with our indecision and gave us all the information we needed.
Looking forward to our new sofas arriving .
2026年4月22日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Huddersfield からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly staff was very good of…
Very friendly staff was very good of explaining about the sofa I was buying would definitely shop there again
2026年4月20日
DFS Furniture - Huddersfield からの回答
Good morning Joanne,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
5* for the staff
5* for the staff - SO helpful and lovely.
4* because it took a few days for my order confirmation email to come through after purchase. So payment was taken in store but I had no record of what I'd purchased.
2026年4月17日
DFS Furniture - Huddersfield からの回答
Good morning,
Thank you for taking the time to share your feedback, we're glad to the team were a great help and apologies for any delays in the order confirmation being received. We can't wait for you to receive your new furniture.
Kind Regards
Lia
DFS Customer Support
No sales pressure
No sales pressure. Given time to browse and take time choosing the best sofas for us . Staff helpful in answering any questions we had
2026年4月19日
DFS Furniture - Huddersfield からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Huddersfield store - Larissa was amazing
Went to the Huddersfield store and Larissa was incredible! Patient, knowledgeable and an absolute pleasure to deal with. Thanks so much Larissa.
2026年4月19日
DFS Furniture - Huddersfield からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Larissa.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful and friendly staff
Helpful and friendly staff, overall a good experience. Thank you. Disappointing that you have to pay a delivery fee when making such a large purchase but other than that I’m hoping my new suite and accessories live up to my expectations.
2026年4月18日
DFS Furniture - Huddersfield からの回答
Good Morning,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind Regards,
Jordan
DFS Central Customer Support
Lovely staff
Larisa was lovely today! She was informative and could answer all my questions and was kind, polite and patient throughout the whole process. Highly recommend - thank you!
2026年4月18日
DFS Furniture - Huddersfield からの回答
Good Morning,
We are really happy that Larisa met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Just popped in to look around
Just popped in to look around. Young man called Arron greeted us asked what we were looking for , he showed us and then left us saying to call him if we needed any help or more info, this gave us time to have a good look around and try stuff out without being shadowed. We chose a sofa and Arron gave us all the options and info about it also a price. We decided to buy and we were taken through all the order details, how to care for the leather, delivery and installation details and what to expect. In all a very pleasant experience.
2026年4月15日
DFS Furniture - Huddersfield からの回答
Good morning Linda,
We're really grateful you shared this amazing 5* review. We are glad to hear that Aaron helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Excellent service from Aaron
I had a great experience with DFS and couldn’t be happier with my purchase. The quality of the furniture is excellent, and it looks even better in person than it did in the showroom. Aaron was friendly, knowledgeable, and helped me find exactly what I was looking for without any pressure.
Overall, the whole process—from browsing to ordering—was easy and stress-free.
I would definitely recommend DFS to anyone looking for stylish, comfortable, and well-made furniture.
2026年4月14日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Polite & great service!
2026年4月12日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Lovely friendly sales assistant.
2026年4月12日
DFS Furniture - Huddersfield からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and knowledgeable staff
I have been to the shop a few times and I like it that the staff let you browse freely and do not put you under any pressure to choose quickly.
Today we wanted to order a sofa so Maf answered all our questions clearly and concisely and then Sara took our order. She was very polite and clearly explained the maintenance process for the sofas and also how the order and delivery takes place.
The whole process was swift and we left feeling confident that we had purchased the right sofa with the right people.
2026年4月12日
DFS Furniture - Huddersfield からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Sara who served us was amazing
Sara who served us was amazing. Once we decided which sofa we wanted to go for she explained the order process really well so we understood the process and made the experience an enjoyable one. Thank you Sara for the great service it’s really appreciated!
2026年4月8日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sara was very polite and answered all…
Sara was very polite and answered all our queries and went out of her way to find out things we could not understand A nice pleasant girl to geal with
2026年4月8日
DFS Furniture - Huddersfield からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic experience
Hi we had a great experience at the dfs huddersfield branch maf was excellent in explaining everything to us about all the worries we had about the size and went the extra mile to get all tje dimensions for us. Will definitely recommend this branch to anyone who has to purchase a new sofa.
2026年4月6日
DFS Furniture - Huddersfield からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Huddersfield からの回答
Good morning Neil,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
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