Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Your staff at your Inverness showroom were 100% lovely🥰, very kind, professional and extremely knowledgeable about every sofa within the showroom, but most of all your branch manager was great, funn... もっと見る
企業が回答しました
I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... もっと見る
企業が回答しました
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Millburn Road, IV2 3TR, Inverness, 英国
- 0333 999 9822
4.9
優良
4243件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just bought my second couch here…
Just bought my second couch here brilliant customer service. Looked after well by Jemma
2026年5月23日
DFS Furniture - Inverness からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Customer Service was excellent
2026年5月23日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
The staff are so helpful
The staff are so helpful. Katherina helped us a great deal and gave us all the options.
2026年5月12日
DFS Furniture - Inverness からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Upon arrival very welcoming was…
Upon arrival very welcoming was approached by Barbara who was happy to assist in answering all our questions. She explained the whole proses and was very patient
2026年5月21日
DFS Furniture - Inverness からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic customer service in store and…
Fantastic customer service in store and great communication from delivery company.
2026年5月13日
DFS Furniture - Inverness からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Very pleasant sales lady ,she certainly…
Very pleasant sales lady ,she certainly new her stuff.
2026年5月22日
DFS Furniture - Inverness からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helena helped me lots getting my sofa
Helena helped me lots getting my sofa . She was very polite and helpful
2026年5月21日
DFS Furniture - Inverness からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
No pressure ability to browse to decide…
No pressure ability to browse to decide what I want and then to take it further. Staff very friendly and informative.
2026年5月19日
DFS Furniture - Inverness からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The salesperson was friendly
The salesperson was friendly, knowledgeable and a joy to deal with.
2026年5月16日
DFS Furniture - Inverness からの回答
Good afternoon Neil,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very friendly and helpful
Very friendly and helpful. Went out of their way to help me visualise and bring my colour scheme together. Sofa ordered
2026年5月17日
DFS Furniture - Inverness からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Knew all the answers to our questions
Knew all the answers to our questions. We dealt with Jennifer and she was fantastic but was greated by another member of staff as we entered. Drinks available and simple ordering process
2026年5月17日
DFS Furniture - Inverness からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jennifer met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very smooth
Extemely friendly, helpful and knowledgeable member of staff called Katerina was of great assistance with our purchase
2026年5月17日
DFS Furniture - Inverness からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Friendly staff and great sofas.
The staff are very friendly and patient. They explained everything in simple terms and took the time to explain the whole process to us.
2026年5月9日
DFS Furniture - Inverness からの回答
Good morning Mike,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Stress free buying exceptional service
Member of staff Jennifer was outstanding so helpful and patient, lovely manner exceptional customer service and helped us make sure it was the right details and measurements for what we were looking for before committing, we are delighted with our experience of buying our couches and Jennifer made the experience stress free and easy for us
2026年5月16日
DFS Furniture - Inverness からの回答
Good morning Karen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
We had a nice time at DFS inverness…
We had a nice time at DFS inverness with Fisayo yesterday. Detailed explanation with Sofa care and breakdown of price. Kid friendly. Good marketing strategy. We got 15% friends and family discount and interest free credit as well. It’s really an interesting time at DFS yesterday and I recommend this for anybody
2026年5月15日
DFS Furniture - Inverness からの回答
Good morning John,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Inverness からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very on Knowledgeable…
The staff were very on Knowledgeable and helpful with any queries I had. 10/10 would recommend
2026年5月12日
DFS Furniture - Inverness からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service from the sales team.
Excellent service from the sales team.
Barbara offered a full and excellent service, both for us as the customer, and for DFS.
Good choice and range of sofas
2026年5月9日
DFS Furniture - Inverness からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Barbara was very helpful & considerate…
Barbara was very helpful & considerate dealing with us today, from helping us with a VAT exemption form, to giving us refreshments, and then with the purchase of our new cuddle seat. Excellent service, can’t praise her high enough.
2026年5月10日
DFS Furniture - Inverness からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
2026年5月10日
DFS Furniture - Inverness からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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