DFS Furniture - Ipswich レビュー 

4,386
TrustScore 5段階評価の5

4.9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... もっと見る

企業が回答しました

5つ星のうち5の評価

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... もっと見る

企業が回答しました

5つ星のうち5の評価

Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.

企業が回答しました

5つ星のうち5の評価

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, 英国

  • 0333 999 9847

4.9

優良

TrustScore 5段階評価の5

4386件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(4,386)

過去12か月のレビュー数: 101,849

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Outstanding Service from Mark!

We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us all the sofas we wanted to see, and clearly went through the pricing and different options available.

What really stood out was his kind, empathetic approach and genuine willingness to help. We never felt under any pressure, and he made the whole experience enjoyable and stress-free.

We're absolutely delighted with the service Mark provided and couldn't have asked for a better salesperson. Thank you, Mark, for all your help today. We wish you all the very best and highly recommend asking for him if you're visiting DFS!

2026年7月7日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Jibin,

We're really grateful you shared this amazing 5* review. We are glad to hear that Mark helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I was greeted in a friendly manner

I was greeted in a friendly manner, I was given all the information about the sofa I was choosing, Mark was very friendly and professional. The whole experience was a positive one.

2026年7月7日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

We were really impressed by Mark and…

We were really impressed by Mark and the team at DFS. Very knowledgeable and gave us plenty of time to make the decision right for us. Really happy with the service we received.

2026年7月5日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very helpful

Richard was very helpful, talking my husband and I through the available options for the settee we wanted

2026年7月5日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

We visited DFS in Ipswich and we…

We visited DFS in Ipswich and we received helpful and informative customer service from the beginning, and did not feel under any pressure to buy anything!
The process of choosing and buying our sofa was very straightforward and all the information we were given was transparent. Lisa looked after us.

2026年7月5日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Excellent customer service

Richard really helped us to pick the right sofa for our situation, a combination that we had never considered. He was very knowledgable about the products and options available. He was really patient, friendly and really listened to what we wanted.

2026年7月4日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Mark is a credit to your company!

Mark was patient and not pushy. He trusted us to take our time and even to leave and look at other competitors before coming back, satisfied we had the right furniture for us! Your in house choices were far better than any of your local competitors as were your prices. Mark took loads of time with us helping us get everything we needed.

2026年7月4日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very helpful

2026年7月3日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Mick,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

I and my family were greeted by…

I and my family were greeted by friendly staff who explained the lay out of store and pointed us in the right direction. Did not feel pressured in any way.
We were dealt with by Alexis who explained everything throughly.

2026年7月2日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Pauline,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

A 5 star experience from Tina!

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously.

We are buying a house in France (a protracted affair) and choosing furniture to try and tie-in with the completion has proved difficult. However, we have been ably assisted by Tina who we first met those three months ago.

She originally greeted us and has helped us each time we went back so it was great to finally conclude the purchase with her help.

Thorough in all she explained and with a cheery disposition, she was a delight to have helping us.
Nothing was too much trouble and 5 stars is certainly well deserved!

2026年7月2日
自発的なレビュー
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

A stress-free shopping experience

We first started looking for a corner seating unit about three months ago, after we had found a house which we had decided to buy.

We explained to the lovely sales person, Tina, that we were just starting our search and were left to amble round the store. When we found what we had been looking at online, we asked for her help. Tina hadn't been pushy and that was important to us.

Questions were answered in a helpful, constructive manner and despite the fact we had explained we were not able to make a purchase that day, Tina gave us ample time.

We went back into the store twice more, as the house purchase (moving to France), wasn't quite as smooth as we had hoped for and the completion date was difficult to predict. We were greeted each time by Tina and finally we could tell her that we could proceed! She explained in detail, that we could not benefit with some aspects of the things DFS had to offer but we had decided on our choice and proceeded with our purchase.

We could not have had a better experience with Tina and would heartily recommend DFS to anyone who wants a stress-free shopping experience.

2026年7月2日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

A GREAT EXPERIANCE AND GREAT PEOPLE

A GREAT EXPERIANCE AND GREAT PEOPLE

2026年6月29日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

ello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Richard was a brilliant help to me and…

Richard was a brilliant help to me and my partner when buying our first sofa.

2026年6月29日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very friendly

Very friendly, helpful & informative , great customer service

2026年6月29日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Returning Customers

We’ve bought from DFS several times and are always well looked after by Tina, and today also Lisa.
Everything is explained with tips, ideas and a personal touch.

2026年6月27日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tina and Lisa.

Kind Regards,

Jordan
DFS Customer Support

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