DFS Furniture - Ipswich レビュー 

4,389
TrustScore 5段階評価の5

4.9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... もっと見る

企業が回答しました

5つ星のうち5の評価

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... もっと見る

企業が回答しました

5つ星のうち5の評価

Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.

企業が回答しました

5つ星のうち5の評価

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, 英国

  • 0333 999 9847

4.9

優良

TrustScore 5段階評価の5

4389件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(4,389)

過去12か月のレビュー数: 101,849

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service by Lisa and Tina…

Lisa and Tina were simply fabulous when we popped in last Tuesday. We had seen the sofa we liked online and when to view it in store. We dealt with Lisa initially and she ran through all the options with us. There were no pushy sales person techniques used, we knew what we wanted and she helped us with it. We didn’t make a purchase that day as we needed to measure up so I said I would pop back on Sunday, 7th June, which we do. We’d planned the sofa, chosen the colour and were very pleased with the whole process. I’d totally recommend my DFS to my friends and family. Thank you, the cup of tea was a lovely touch too!

2026年6月7日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Susan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great

Great, friendly, knowledgable staff

2026年6月8日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Rob,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Tina from the DFS Ipswich store was…

Tina from the DFS Ipswich store was extremely helpful and answered all our questions and explained the care package very well

2026年6月8日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Denise,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent choice of sofas

Excellent choice of sofas. Very knowledgeable and helpful staff.

2026年6月7日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great experience with Tina

Great experience with Tina. On Wednesday we had initial conversations and everything was emailed over. We returned today to purchase the sofa and specifically found Tina. The whole experience was relaxed, informative and she answered all of our questions. The best thing - was the brutal honesty when we were trying to decide what would work for our family and our household.

Really enjoyed making this purchase.

2026年6月7日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hellot Katie,

It is really appreciated that you took the time out to share your kind words. We are glad to hear Tina helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Wonderful service

Well we saw the sofa we loved instantly but the guy, Ross, the customer consultant was fantastic!
Extremely thorough and knowledgeable 10 out of 10

2026年6月6日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Marc was very polite and professional

Marc was very polite and professional, a credit to you

2026年6月6日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Wonderful friendly staff

Wonderful friendly, helpful staff. Able to choose without pressure. Looking forward to my purchase arriving in September.

2026年5月30日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Brilliant sales people

Brilliant sales people, was given plenty of great options 10/10

2026年6月5日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Steven,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

lovely lady …

We had a lovely lady who was answering all our questions, we knew what we wanted but unfortunately didn’t do what we had in mind. After a lot of questions to this poor lovely lady , she show us a few options and the first few didn’t fit the bill until we show us one in particular. She went above and beyond with service telling us about the sofa. How it works how we can change parts to make it our own and move sections to fit our room. She was very professional in every aspect. Would happily go back to be serviced by this lady.

2026年6月3日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Excellent service from start to finish!

Excellent service from start to finish. Greeted on arrival and left to browse the store. Any questions were answered first time and without hesitation. The order was placed with Tina who is an asset to DFS. Tina was friendly, polite, helpful and gave a brilliant level of service. Having worked within a service industry I would have her on my team any day of the week.
If the delivery is as efficient then it will be a 100% across the board.

2026年6月3日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very helpfull member of staff

Very helpfull member of staff, who explained everything in a polite professional manner.

2026年6月2日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great service and a super product

We visited the store and was welcomed and shown around, the staff asked the right questions without being pushy. After making our choice we went away and phoned in the order and was taken through the steps carefully and politely. The whole procedure was flawless, well done.

2026年5月22日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Richard was our first class sales…

Richard was our first class sales person. Nice amd laid back and didn't rush us into making a decision.
Would highly recommend.

2026年5月31日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello Mr & Mrs Milne,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Amazing service!

Tina was fantastic. She welcomed us as soon as we came in with a lovely smile and cheerful attitude. We purchased two sofas and transaction from beginning to end was excellent.
Thank you. Dfs this is my 3 purchase.

2026年5月31日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tina.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent

Excellent, Tina was really helpful, friendly and no pushy sales pitch, have purchased two fantastic recliner chairs at a brilliant price, would highly recommend 👌

2026年5月31日
DFS Furniture - Ipswich ロゴ

DFS Furniture - Ipswich からの回答

Good Afternoon,

We are really happy that Tina met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

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