As soon as we walked in, we liked the selection that was available for every budget. The gentleman that helped us look at what was available for our requests was very helpful.He knew the products... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... もっと見る
企業が回答しました
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... もっと見る
企業が回答しました
Perfect customer service from the staff today. Offered us drinks and helped us through the process of buying the chairs. Would definitely recommend. I can’t remember the guys name but he was very help... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Everard Way, Fosse Park South, LE19 1UT, Enderby, 英国
- 0333 999 9781
4.9
優良
6702件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great experience purchasing a sofafor…
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to finish we were assisted with all aspects of the purchase and all of our questions were answered throughout the process. We’d highly reccomend Hitesh and DFS Leicester for anybody purchasing furniture for their home.
2026年8月14日
DFS Furniture - Leicester からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Hitesh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing customer service
Hitesh was amazing answering any queries we had and helping us find the perfect sofa for our home!
2026年8月13日
DFS Furniture - Leicester からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Hitesh.
Kind Regards,
Jordan
DFS Customer Support
Customer service was exceptional we…
Customer service was exceptional we were offered some drinks whilst signing our contract.The staff was so friendly and helped us to choose the right furniture for our house.
2026年8月13日
DFS Furniture - Leicester からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I knew what I wanted and walked into…
I knew what I wanted and walked into the shop and was greeted by Hitesh. He steered me round the shop to show me different leathers and spent time with me. He listened and made the purchase easy
2026年8月13日
DFS Furniture - Leicester からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Paul introduced himself at the door
Paul introduced himself at the door, pointed us in the right direction and left us to it. Great customer experience
2026年8月12日
DFS Furniture - Leicester からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Leicester からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I was very happy with the service I…
I was very happy with the service I received. I was well informed throughout, and all the necessary evidence and information were provided to me in the store. The staff were helpful, professional, and made the whole experience very easy.
2026年8月10日
DFS Furniture - Leicester からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Leicester からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Terrible quality after just a few years…
Terrible quality after just a few years – avoid DFS
We bought a sofa from DFS a few years ago and the fabric has already started peeling off. They advertise a 15-year guarantee, but when I contacted customer service I was told it only covers the first 2 years and they couldn’t do anything to help.
Their adverts claim “quality is everything,” yet the materials they use are some of the worst I’ve come across. It simply doesn’t last.
Don’t waste your money here.
2026年8月10日
自発的なレビュー
DFS Furniture - Leicester からの回答
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Leicester からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service knowledgable staff and…
Great service knowledgable staff and good selection of sofas.
Visite don a sat with mey wife and bought a couple of sofas. Service was great and the range of sofas was excellent.
2026年8月1日
DFS Furniture - Leicester からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Beth was very knowledgeable and…
Beth was very knowledgeable and friendly made buying our sofa a pleasant experience
2026年8月9日
DFS Furniture - Leicester からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Leicester からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Leicester からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The sales person that looked after…
The sales person that looked after our order is name is itash he was very professional and very helpful and polite 10 out of 10 excellent sales person
2026年8月9日
DFS Furniture - Leicester からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Good range and quality
Good range and quality. Hitesh was very knowledgeable, polite and helpful
2026年8月9日
DFS Furniture - Leicester からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Leicester からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We were made to feel so welcome by…
We were made to feel so welcome by Hitesh. Amazing service and beautiful products
2026年8月9日
DFS Furniture - Leicester からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Knowledge of product
Knowledge of product, ease of understanding what was available and help in choosing.
Hitesh was very accommodating
2026年8月8日
DFS Furniture - Leicester からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Leicester からの回答
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
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