We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... もっと見る
企業が回答しました
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... もっと見る
企業が回答しました
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Valentine Road, Unit 5, LN6 7BH, Lincoln, 英国
- 0333 999 9833
4.9
優良
3504件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Lincoln からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Excellent
Friendly staff, no sales pressure. We went in knowing what we wanted to order and the team were very helpful in explaining certain features and extras.
2026年5月23日
DFS Furniture - Lincoln からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly staff that give you the time…
Friendly staff that give you the time to decide ,also they help you to find the right furniture for your needs
2026年5月23日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ella stayed past closing time to make…
Ella stayed past closing time to make sure we didn’t leave without ordering a sofa. Great service, lovely staff.
2026年5月10日
DFS Furniture - Lincoln からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly customer service
Daniel at the Lincoln branch was very friendly and took time to answer my questions. Great customer service, thank you
2026年5月22日
DFS Furniture - Lincoln からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Lincoln からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Customer service was on point
Customer service was on point. Got the right furniture and the right color.
2026年5月22日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Daniel,sales assistant ,was informative…
Daniel,sales assistant ,was informative without being pushy,allowed us to look around and was there when we needed his input.
2026年5月22日
DFS Furniture - Lincoln からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
She was very good at her job and she…
She was very good at her job and she had all the time for us
2026年5月22日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, not too pushy, we were able to take our time selecting our sofa and chair. Josh who served us was very friendly and well educated on the products we purchased. Clear and concise information given to us making us feel comfortable and confident in our purchase.
2026年5月22日
DFS Furniture - Lincoln からの回答
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Josh.
Kind regards,
Lia
DFS Customer Support
Lovely staff
Lovely staff, great service. So easy to go in choose which sofa we wanted and arrange delivery!
2026年5月2日
DFS Furniture - Lincoln からの回答
Hello Shannon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Megan the salesperson was friendly and…
Megan the salesperson was friendly and personable and walked us through our purchase making sure we understood everything. A pleasant experience.
2026年5月21日
DFS Furniture - Lincoln からの回答
Hello Geoff,
Thanks for your lovely feedback, we’re glad to hear Megan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Lincoln からの回答
Hello Nicholas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Lincoln からの回答
Good morning Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very nice lady went through everything…
Very nice lady went through everything very helpful
2026年5月18日
DFS Furniture - Lincoln からの回答
Good afternoon Melvin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Lincoln からの回答
Good morning Gemma,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great experience
We were looked after by Daniel. Daniel is a lovely guy, easy to talk to, answered all our questions and did not rush us.
I left DFS understanding what was happening and what to expect all because of Daniel.
2026年5月17日
DFS Furniture - Lincoln からの回答
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Daniel met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Very helpful, gave plenty of advice and talked through options without feeling rushed to make a decision.
2026年5月17日
DFS Furniture - Lincoln からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The young lady was very very helpful…
The young lady was very very helpful and very knowledgeable with all the information
2026年5月16日
DFS Furniture - Lincoln からの回答
Good afternoon Christine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Very friendly staff
Very friendly staff. Extremely knowledgeable about the whole buying and aftercare process.
2026年5月16日
DFS Furniture - Lincoln からの回答
Good afternoon Anthony,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。