We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... もっと見る
企業が回答しました
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... もっと見る
企業が回答しました
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Valentine Road, Unit 5, LN6 7BH, Lincoln, 英国
- 0333 999 9833
4.9
優良
3496件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional staff and great selection of sofas.
This store has exceptional staff with great customer service. The store has a really nice atmosphere and a wide selection of sofas. We were looked after by Daniel who made the process of the purchase of our new sofa very easy. I would highly recommend this store to family and friends.
2026年8月13日
DFS Furniture - Lincoln からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Megan was very helpful and answered all…
Megan was very helpful and answered all our questions.
2026年8月12日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Little Josh was very helpful with our…
Little Josh was very helpful with our order and explained everything clearly regarding delivery etc
2026年8月12日
DFS Furniture - Lincoln からの回答
Hello Katherine,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Went in to buy a new sofa
Went in to buy a new sofa, done and dusted in no time. Very quick and professional and no pushy salesperson either. Very happy.
2026年8月12日
DFS Furniture - Lincoln からの回答
Hello Karen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Lincoln からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Elle was wonderful
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease. We walked out of there feeling confident with our selection and what the next steps look like with delivery and caring for our sofa.
2026年8月7日
自発的なレビュー
DFS Furniture - Lincoln からの回答
Hello Abbie,
We're really grateful you shared this amazing 5* review. We are glad to hear that Elle helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great Customer Service
We were warmly greeted by Sham our sales representative. After confirming the furniture we wanted and colours available, we made out choice and everything was plain sailing throughout the process.
2026年8月10日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Lincoln からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Lincoln からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovey young lady explained everything…
Lovey young lady explained everything and answered my questions . No pressure to buy but at the same time very encouraging. Very patient. Made me a lovely coffee.hense I purchased a sofa and chair
2026年8月9日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Shona was excellent gave us all
Shona was excellent gave us all
The information we could need and showed us the features of the sofa
2026年7月28日
DFS Furniture - Lincoln からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Lincoln からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great advice
The adviser was very helpful with her suggestions and explained everything clearly . Her customer service was excellent.
2026年8月5日
DFS Furniture - Lincoln からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Lincoln からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Enjoyable buying experience
Very friendly staff members, not at all pushy. Let us look round at our own speed and then came straight over when we signalled we needed them. The customer service was excellent.
2026年8月8日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and gave us all the time needed to pick our purchase and gave us all the info needed.
2026年7月25日
DFS Furniture - Lincoln からの回答
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and not pushy
2026年7月25日
DFS Furniture - Lincoln からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
We were served by a very knowledgeable
We were served by a very knowledgeable, helpful and friendly young man. He made parting with over a grand almost painless.
2026年8月5日
DFS Furniture - Lincoln からの回答
Hello Bruce,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service at Lincoln
As soon as we walked in we were greeted with a friendly face, everyone was so helpful and we didn't feel pressured at all.
2026年7月28日
DFS Furniture - Lincoln からの回答
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great service Mike was excellent at…
Great service Mike was excellent at explaining every thing regarding the furniture very thorough start to finish
2026年8月4日
DFS Furniture - Lincoln からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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