Martin the salesman who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decision & with no pressure. I... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... もっと見る
企業が回答しました
The sales rep was extremely helpful and was keen to please , checking what our requirements were. He was friendly and approachable and nothing seemed to much trouble.
企業が回答しました
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, 英国
- 0333 999 9834
4.9
優良
2653件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic choice of furniture
Great selection of furniture to choose from. Excellent, no pressure help and assistance from sales rep.
2026年8月4日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Llandudno からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service .
Angela went above and beyond. She went the extra mile and was super friendly keeping me informed of my purchase she is a asset to your company
2026年7月28日
DFS Furniture - Llandudno からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Angela.
Kind Regards,
Jordan
DFS Customer Support
Great Service.
I experienced great service from the staff members, who helped me choose out a sofa specifically for my needs, whilst also staying in my budget. Great customer service, very helpful and worth a visit if looking for a new sofa.
2026年8月2日
DFS Furniture - Llandudno からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
DFS Furniture - Llandudno からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
A great experience
A great experience. A lovely welcome on arrival from All the staff.
Clear and constructive advice given on all the sofas we liked.
Marcus was very informative and kind and the lovely hot drink was very tasty and welcoming.
Thank you very much. Now looking forward to the arrival of the new sofa. Diolch yn fawr
2026年8月1日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great delivery and fast only took a…
Great delivery and fast only took a week very happy with the service that we had
2026年7月25日
DFS Furniture - Llandudno からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
great sales staff recall helpful
2026年8月1日
DFS Furniture - Llandudno からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The whole buying experience was very…
The whole buying experience was very good. There was no pressure to buy from the sales staff and the information given was excellent
2026年8月1日
DFS Furniture - Llandudno からの回答
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very relaxed no pressure and very…
Very relaxed no pressure and very professional and excellent customer service
2026年8月1日
DFS Furniture - Llandudno からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
They were very help full and explained …
They were very help full and explained a lot of details I could not understand also very pleasant
2026年7月31日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Service very good phil roberts …
Service very good phil roberts instore was brilliant advised and helped us with our purchase
2026年7月31日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Corner Unit
The range of furniture, fabric, style, shape & colour available. The layout of the store & the sales person Mike
2026年7月22日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Friendly and knolagable
2026年2月16日
DFS Furniture - Llandudno からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went to DFS today
Went to DFS today, my first time… exciting times as I am moving into my first home in a matter of weeks. I was looked after by ‘Phil’ at the Llandudno Branch. I’d chosen what I liked, he explained everything thoroughly from beginning to end. What lovely customer service, and a great first time buying experience. Thank you DFS
2026年7月29日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very laid back gentleman understood his…
Very laid back gentleman understood his assignment and sold me an amazing sofa, im chuffed
2026年7月29日
DFS Furniture - Llandudno からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Lots of help and advice from Marcus in…
Lots of help and advice from Marcus in a relaxed and amiable environment.
2026年7月28日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Llandudno からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our salesman Marcus was absolutely…
Our salesman Marcus was absolutely perfect. He did not pressure us or rush us in fact advised us to sit for a while on the furniture take our time. Very informative and knowledgeable. A asset to your company
2026年7月27日
DFS Furniture - Llandudno からの回答
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Marcus. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Excellent experience in buying a sofa
Excellent experience in buying a sofa. Mike was so helpful and gave us all the options available to us.
2026年7月26日
DFS Furniture - Llandudno からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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