Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... もっと見る
企業が回答しました
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... もっと見る
企業が回答しました
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... もっと見る
企業が回答しました
Llandudno dfs. Was taken around a few different styles and materials, didn’t feel pressured, the salesperson was very knowledgeable and helpful.
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Excellent service - the staff were very knowledgeable and provide excellent advice. Not pushy just extremely helpful and nothing was too much trouble.

DFS Furniture - Llandudno からの回答
We had already chosen the sofa we wanted on DFS online but wanted to go and see it in-store at Llandudno before making the final decision to purchase. Our in-store experience was excellent, and that was all thanks to the gentleman called Mike who greeted us and made then entire process very enjoyable. He was attentive, knowledgeable, polite, courteous and entertaining. A thoroughly lovely man and a great asset to DFS. 10 out of 10 all round.

DFS Furniture - Llandudno からの回答
Really good experience today and the help I received was perfect. Thank you to Mike for all your assistance

DFS Furniture - Llandudno からの回答
Great customer service by Marcus. 2nd sofa we have bought in 7 years. Marcus is so knowledgeable and helpfull all along the way

DFS Furniture - Llandudno からの回答
The sales person showed solid product knowledge and her customer service skills and can do attitude were second to none. A real credit to DFS

DFS Furniture - Llandudno からの回答
Very helpful from the minute I entered the store. Had loads of time for me, giving me very good advice and very patience.

DFS Furniture - Llandudno からの回答

DFS Furniture - Llandudno からの回答
Bought two two seater electric recliners from Llandudno shop
Paid in full
Changed ( upgraded) to a two and a three seater two days after …. before delivery date given … told it wasn’t a problem
I was given ( txtd) a message to say they would be delivered within 7 days ….
that was on 19 may with their delivery company
That’s when ‘the wheels came off
been in shop a couple of times since to ask where they are ?
There is definitely a lack of communication with shop and delivery company sad to say
nb the staff in DFS were great I must add
really nice people
I’m /we’re just in limbo at the moment. In a new house with nothing to relax in
( a bean bag )
Little disappointed to say the least
It’s now 4 th June and still ‘couchless’
No phone number for shop
emails bounce back
Shame. It’s tarnished my experience with them

DFS Furniture - Llandudno からの回答

DFS Furniture - Llandudno からの回答
Excellent customer service by Leonie' highly recommended to anyone shopping at DFS Llandudno, North Wales.

DFS Furniture - Llandudno からの回答
Comfy sofas, excellent team and amazing experience. We can’t recommend Marcus enough. He has a sincere desire to provide the best possible customer service experience and he did. No hard-sell whatsoever. He provided unbiased advice and guidance to allow an informed decision to be made. We travelled up from Anglesey to Llandudno store and were greeted, offered refreshments and given a tour of the showroom followed by a conversation. Nothing was too much trouble for Marcus and we look forward to receiving our new sofa soon.

DFS Furniture - Llandudno からの回答
Angela was AMAZING. We went back at week later and she remembered us, the dog and exactly what we wanted. Great service.

DFS Furniture - Llandudno からの回答

DFS Furniture - Llandudno からの回答
MIKE WAS THE MOST HELPFUL AND INFORMATIVE SALESMAN WE HAVE EVER DEALT WITH TRYING TO PLEASE THE WHOLE FAMILY MY MOTHER IN A WHEELCHAIR OURSELVES AND OUR YOUNG DAUGHTER TOO.

DFS Furniture - Llandudno からの回答
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