Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... もっと見る
企業が回答しました
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... もっと見る
企業が回答しました
Llandudno dfs. Was taken around a few different styles and materials, didn’t feel pressured, the salesperson was very knowledgeable and helpful.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, 英国
- 0333 999 9834
4.9
優良
2659件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful,explained very clearly
Very helpful,explained very clearly. Would definitely recommend Mike again
2026年4月21日
DFS Furniture - Llandudno からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Very pleasant, chatty, friendly people, each of the four people we spoke to very attentive and polite from point of contact to exit. We were even served coffee and water and never felt rushed or pushed into making our choice and final decision. Phil, Marcus, Tori and another we didn't get to know properly were the perfect hosts.
Many thanks to each
2026年4月20日
DFS Furniture - Llandudno からの回答
Good morning Mr Barlow,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Leoni
Leoni was so helpful and so friendly, we were able to find the perfect sofa and bed for us. Top quality customer service
2026年4月19日
DFS Furniture - Llandudno からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Leoni.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service with Angela and others in the store. Felt like they really knew what they were talking about and I found it really interesting to hear about how the furniture is made. We were made to feel at ease and appreciated the advice about the size of the sofas and how they would look in our house.
2026年4月16日
DFS Furniture - Llandudno からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Angela.
Kind Regards,
Jordan
DFS Customer Support
Sales representative very helpful
Sales representative very helpful, friendly and knowledgeable.
2026年4月8日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Brian
Brian who dealt with us was very professional and polite
Never pushed into a sale very easy to talk to
A credit to your company
2026年4月15日
DFS Furniture - Llandudno からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Advisor was very helpful and…
Advisor was very helpful and knowledgeable, everything was explained really well, great customer service.
2026年4月14日
DFS Furniture - Llandudno からの回答
Good afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
First time ive actualy had a cup of…
First time ive actualy had a cup of coffee when buying a sofa.
Had great customer service thankyou very much for all your support.
2026年4月13日
DFS Furniture - Llandudno からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff member
Very helpful staff member. Not pushy but went through everything about the sofa.
2026年4月12日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Mike was great!
Mike was great to deal with and his knowledge was outstanding.
He explained everything in detail and clear to help me understand fully as we were discussing the procedure.
The process was easy.
2026年4月12日
DFS Furniture - Llandudno からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Phil the salesman was very helpful…
Phil the salesman was very helpful professional and patient and helped us with measurements and advice.
Highly recommend Phil for his excellent customer service
2026年4月10日
DFS Furniture - Llandudno からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great experience and fantastic service
Great experience and fantastic service. Fully understood the whole process and made life so much easier.
2026年4月11日
DFS Furniture - Llandudno からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
We met a lovely chap called Marcus he…
We met a lovely chap called Marcus he explained everything in great detail we had a great chat and felt at ease the service was exactly 💯 per cent
2026年4月9日
DFS Furniture - Llandudno からの回答
Good morning Andrew,
Thanks for your lovely feedback, we’re glad to hear Marcus met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Llandudno からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Alison
Alison, another chap John i think? Where very helpful and offered me as much bonus uses as I could. I would have liked the smal pillows but thought I can’t be to cheeky!
They really made an effort to sort me it. The lady was very nice and so helpful
She even offereg my mum a coffee as she was in the car waiting. My mum can’t walk very well which is why shouldn’t come in.
I believe Alison, if I’ve got the right name ! Deserves a award for customer service.
2026年4月9日
DFS Furniture - Llandudno からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Llandudno からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Marcus was fantastic from beginning to…
Marcus was fantastic from beginning to end of our visit made us feel very welcome and not pressured into buying but made us feel comfortable
2026年4月8日
DFS Furniture - Llandudno からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
3rd sofa bought from here
3rd sofa bought from here.
No hard sell which suits me.
Always helpful.
Marcus was great and knowledgeable.
Was willing to literally move furniture around to see if it would go with our similar decor.
2026年4月7日
DFS Furniture - Llandudno からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Such a good sales man very good…
Such a good sales man very good experience knew exactly what he was talking about and explained everything exactly to the point.
2026年4月6日
DFS Furniture - Llandudno からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff Marcus
2026年4月6日
DFS Furniture - Llandudno からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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