A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went in to get our dream sofa today and had the pleasure of David helping us to achieve this. He gave us peace of mind by thoroughly explaining all the details to us and answering all our questions, h... もっと見る
企業が回答しました
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... もっと見る
企業が回答しました
Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
London Road, ME16 0LP, Maidstone, 英国
- 0333 999 9787
4.9
優良
8539件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Excellent customer service. Extremely helpful and friendly with no pressure selling
2026年8月19日
DFS Furniture - Maidstone からの回答
Hello Douglas,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Maidstone からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Store well laid out plenty of choice…
Store well laid out plenty of choice helpful knowledgeable staff
2026年8月18日
DFS Furniture - Maidstone からの回答
Hello David,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Was made to feel very welcome and the…
Was made to feel very welcome and the buying process was easy and straightforward. Sofa is yet to arrive but have high hopes for it
2026年8月11日
DFS Furniture - Maidstone からの回答
Hello Mr Kelly,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Maidstone からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Store purchase so much better
Wasn’t rushed into making a decision. Plenty of time to browse. So much better to be able try the furniture for comfort before purchasing. Salesman Daniel extremely helpful and very pleasant.
2026年8月17日
DFS Furniture - Maidstone からの回答
Hello Cox,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Claire
Claire, the lady that helped us choose our sofa was absolutely lovely.
She explained everything so well and was extremely helpful, friendly and professional.
We couldn’t have asked for a better experience as nothing was too much trouble. Thank you Claire
2026年8月17日
DFS Furniture - Maidstone からの回答
Hello Nikki,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Claire.
Kind regards,
Lia
DFS Customer Support
James from Maidstone was a very helpful…
James from Maidstone was a very helpful chap very kind and considerate answered all our questions and nothing was to much trouble for him , def a 10out of 10
2026年8月16日
DFS Furniture - Maidstone からの回答
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Dan was very helpful cheerful and I…
Dan was very helpful cheerful and I couldn't fault him answered all the questions we had asked.highly recommend him
2026年8月16日
DFS Furniture - Maidstone からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Maidstone からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very helpful explained everything in a…
Very helpful explained everything in a simple manner.
Plus the coffee was great.
5 star. 5 star for female member of staff sorry but I have forgotten her name .
2026年8月15日
DFS Furniture - Maidstone からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Maidstone からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
DFS Furniture - Maidstone からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and friendly.
Very helpful and friendly.
Helped us with exactly what we were looking for.
Excellent customer services.
2026年8月14日
DFS Furniture - Maidstone からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service, well presented store, very clean and tidy! Great experience buying our first family sofa!
2026年8月7日
DFS Furniture - Maidstone からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Super helpful staff
Super helpful staff, talked through the buying and aftercare process really well.
Bought a lovely sofa in a gorgeous colour. Really looking forward to taking delivery.
2026年8月13日
DFS Furniture - Maidstone からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Purchased in store today (14/8/26)…
Purchased in store today (14/8/26) after visiting the store last week. Greeted warmly by Steve who remembered us and what we liked. Our purchase was completed quickly in a relaxed and friendly way.
2026年8月14日
DFS Furniture - Maidstone からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Maidstone からの回答
Hello Sam,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. Options and prices made clear. Would recommend this store.
2026年8月13日
DFS Furniture - Maidstone からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
an absolute pleasure
I was greeted by a lovely young lady called Adriana who was very helpful with me with what I was looking for.i then made a purchase through a staff member named Rowan who guided me through the whole ordering process and made it so simple and straightforward.i dont think either of the staff could have been more helpful if they tried.it was a pleasure to shop there and I can't praise both Rowan and Adriana enough
2026年8月13日
DFS Furniture - Maidstone からの回答
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
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