DFS Furniture - Maidstone レビュー 

8,550
TrustScore 5段階評価の5

4.9

London Road, ME16 0LP Maidstone, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... もっと見る

企業が回答しました

5つ星のうち5の評価

Steve was good to us, he listened to everything we asked for. We choose the sofa, the colour, the material and size all within 40 mins, which is what we wanted. We would definitely return to DFS purel... もっと見る

企業が回答しました

5つ星のうち5の評価

We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in to get our dream sofa today and had the pleasure of David helping us to achieve this. He gave us peace of mind by thoroughly explaining all the details to us and answering all our questions, h... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

8550件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(8,550)

過去12か月のレビュー数: 100,319

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Dan knows his stuff

Dan knows his stuff. Would definitely buy again.

2026年7月6日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very helpful store assistant.

We went to look at the sofa choices at DFS, l was pleased that we were able to have a good look around the store, then someone came to see if we needed any help, this was so good as we were looking for a certain reclining sofa!.

2026年7月6日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great experience

Whole experience was made in a relaxed environment.
Whole process was made easy and straightforward
Was very happy with my purchase
The staff were very knowledgeable and professional .

2026年7月5日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

10/10

Rowan was very patient, helpful and explained the process clearly. As first time buyers and buying a new build, he reassured us and made the process very easy to understand. Outstanding customer service

2026年7月5日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great service

Great service, Rowan was very helpful and explained everything to us in detail. Always been to DFS for sofas and will continue to!

2026年7月5日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great customer experience

From the moment we arrived, the service was friendly, professional, and completely pressure-free. Flynn was especially helpful throughout the whole process. He took the time to answer all of our questions, listened to what my son was looking for, and offered knowledgeable advice without being pushy.

His patience, professionalism, and excellent customer service made choosing furniture so much easier. My son left feeling confident that the right choice had been made. Thank you, Flynn, for making the experience such a positive one.

2026年7月5日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great customer service

From beginning to end the customer service was excellent. The team knew everything about each sofa and tailored our needs.

2026年7月5日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

professional and Knowledgeable

Steve was professional, knowledgeable and listened. Explained everything very well and made the whole process enjoyable.

2026年7月5日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Atmosphere very calm.

Atmosphere very calm.
No rushing.
Very knowledgeable.
Good experience.

2026年7月2日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We had a great experience at DFS thanks…

We had a great experience at DFS thanks to our salesman. He was friendly, knowledgeable, and gave us plenty of time to look without any pressure. He answered all our questions and made the whole process easy and enjoyable. Excellent customer service, and we'd happily recommend him to others!

2026年7月4日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Friendly staff

Friendly staff

2026年7月4日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service, polite, helpful staff members.

2026年7月4日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello,

Thank you for your kind feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Danny was a great help

Danny was a great help - really great service.

2026年7月3日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello Louisa,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The staff were very helpful and…

The staff were very helpful and welcoming.

2026年7月3日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello Alan,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

polite service

very polite and easy to listen to the sales man.quick service and everything was covered.steve the salesman was very polite and explained every thing well.

2026年7月2日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

David was very pleasant and…

David was very pleasant and knowledgeable. Although we knew what we wanted he still took the time to explain the features and benefits of the Ada range

2026年7月2日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

We were greeted by friendly staff…

We were greeted by friendly staff members after entering the store, but didn't feel "pounced on"
We felt comfortable browsing and trying several sofas before deciding on the one we wanted, very quickly found James, who was very knowledgeable and helpful, he also explained the additional insurance option, again wasn't pushy.
Overall, we felt comfortable and at ease and very satisfied with our purchase

2026年7月1日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello Graham and Janet,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

This was my second visit this week and…

This was my second visit this week and I knew exactly what I wanted, Steve was knowledgeable and respectful

2026年7月1日
DFS Furniture - Maidstone ロゴ

DFS Furniture - Maidstone からの回答

Hello Michelle,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

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