DFS Furniture - Northampton レビュー 

3,860
TrustScore 5段階評価の5

4.9

18-20 Towcester Road, NN1 1EE Northampton, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... もっと見る

企業が回答しました

5つ星のうち5の評価

This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3860件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(3,860)

過去12か月のレビュー数: 97,875

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Very helpful in store and we could sit…

Very helpful in store and we could sit and see how comfortable the furniture was. We ordered on line it was alot easier when we had the measurements

2026年7月10日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello Debbie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great furniture, lots of choice and very helpful sales staff.

We went to DFS looking for a replacement for our three-piece suite. The showroom is well laid out with lots of choice. The sales staff were very helpful without being pushy. We were encouraged to sit in a number of chairs and settees and their features were either explained on the furniture itself or by the sales staff. We found there was an enormous variety of styles and materials to choose from.

2026年7月9日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello Linda,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Reece the salesman was very good

Reece the salesman was very good. Not pushy but very helpful. Explained everything in good detail and friendly, polite and professional. A credit to the Company.

2026年7月5日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello Ryan,

Thanks for your lovely feedback, we’re glad to hear Reece met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Really great experience at DFS Northampton

Really great experience at DFS Northampton.
Alisha made it so easy for us to select the sofa, explained everything in detail and made us really enjoy the whole buying experience

2026年7月7日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Previously been to store & staff kindly…

Previously been to store & staff kindly emailed me measurents of sofa so could check fit. Came in today & Anthony was very helpful. Professional & took time to explain process, cover, delivery etc. Cold drink was appreciated

2026年7月6日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anthony.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Reece was helpful and a nice bloke

Reece was helpful and a nice bloke

2026年7月5日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Good service everything explained well

Good service everything explained well. No pressure.
Staff were very helpful.

2026年7月5日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

It was great to speak to someone who…

It was great to speak to someone who asked what we were looking for and helped us create just what we needed

2026年7月5日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

We came to buy a sofa and coffee…

We came to buy a sofa and coffee table,we were served by John who was very helpful and he gave us all the information.

2026年7月5日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

We deal with Reece at the store

We deal with Reece at the store
He was very knowledgeable and not st all pushy. Initially we could not find a solution. But after consideration and the great customer services we returned and went through our requirements. The greatest asset was he listened to what we wanted and today we have ordered two sofas . Cast of £4 k so no small purchase A 10 out of 10 experience

2026年7月5日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Really helpful

Really helpful, great prices, looking forward to receiving my sofa

2026年7月4日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great experience at DFS

Great experience at DFS. The sales lady we think was called Alisha. Very professional and went through things in great detail. We had looked online but decided to go to the store to see which corner settees would fit best and also which were most comfortable. We were shown different options such as with an arm which we would not have thought about if bought online. We had a great experience in the Northampton store and really looking forward to receiving our new sofa

2026年7月4日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Was looked after with great care

Was looked after with great care, absolutely everything was explained in fine detail. Thanks.

2026年7月3日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Excellence

Firstly, we are loyal to DFS, having bought all our suites with them, over the last 25yrs.
Our last buy was about 10yrs ago with an exceptional lady, Tina, who is now the manager; no surprise.

As always, we went to view & after a brief chat with Harry, (Northampton), he left us to browse, with the occasional check; no pressure.
We finally decided on our new Suite & Harry got down to business, he was was very helpful & extremely knowledgeable.
Manager in the making.

2026年7月2日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hello Bigal,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great experience

Great experience, no pressure . We went home to think about it and came back to order .

2026年7月2日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

INCREDIBLE customer service from Reece!

We had such a lovely experience at DFS, all thanks to Reece! From the moment we arrived he made us feel completely welcome, even bringing us hot drinks which were incredible! He was so thorough with his demonstrations, talking us through every detail so we knew exactly what we were choosing and how to care for our sofa... something that would normally be very boring to listen too, he made it interesting and fun! We had a genuine laugh with him throughout, and it never felt like a sales pitch, just a really enjoyable and relaxed visit.
It's a rare experience these days receiving such high quality customer service and it really made that whole 'new home, new sofa' shopping day a lovely experience and some beautiful sofas we cannot wait for!!

2026年6月29日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The salesman let us walk around before…

The salesman let us walk around before he introduced himself and when we eventually sat down for a chat he was not pushy and let us make our own mind up

2026年6月29日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great collection of sofas and attentive…

Great collection of sofas and attentive staff to explain in detail for each things

2026年6月28日
DFS Furniture - Northampton ロゴ

DFS Furniture - Northampton からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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