Dan was very helpful patient and knowledgeable. He demonstrated several options showed is detail and walked us through options Friendly approachable and a pleasure to deal with. Made it easy to ma... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good sales - not too pushy and I had time to look around the store before having a sales person trying to sell me something. The sales person I dealt with was not too pushy and explained everything.... もっと見る
企業が回答しました
Ordered couch today in store. Very good experience. Excellent choices in materials and colours, great selection, and nice to be able to really get a feel for the couches in store. Compared to other fu... もっと見る
企業が回答しました
Wow this Shop is well laid out neat tidy and nice and bright , with a great choices of sofas and other furnishings 10/10 DFS . Chris the gentleman that took care of us was very warm and welcoming, fu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Salhouse Road, Unit 5, NR7 9AZ, Norwich, 英国
- 0333 999 9764
4.9
優良
8204件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Experienced and friendly sales staff
2026年7月19日
DFS Furniture - Norwich からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great staff who made everything simple…
Great staff who made everything simple and helped us find the best sofa for us!
2026年7月19日
DFS Furniture - Norwich からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Although I only purchased 7 cushions
Although I only purchased 7 cushions, the staff were very helpful especially the young lady who served us.
She was very patient(and needed to be) as we were there for over an hour!!!!!
Thank you and we'll done. Lovely selection to choose from.
2026年7月18日
DFS Furniture - Norwich からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience
The staff that we interacted with were extremely kind and helpful, explaining everything to us and also guiding us to options we hadn’t considered. Would highly recommend.
2026年7月18日
DFS Furniture - Norwich からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Had a great time trying all the…
Had a great time trying all the furniture! Natalie was very professional and so friendly, very helpful without any pressure!
2026年7月18日
DFS Furniture - Norwich からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Phil in Norwich branch was great
Phil in Norwich branch was great. He immediately got we were trying to achieve, we placed the order but had to go and double check the measurements. Despite ordering, we found the configuration wouldn’t work so amended our order within 24 hours, Phil was great; so knowledgeable, helpful and accommodating, plus a really nice chap. Would definitely recommend dealing with Phil.
2026年7月11日
DFS Furniture - Norwich からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent customer service today
Excellent customer service today. Very helpful and friendly. Answered any and all questions, very informative. Thank you so much Chris.
2026年7月17日
DFS Furniture - Norwich からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Our experience at DFS earlier today was…
Our experience at DFS earlier today was very good. The staff were polite, patient and knowledgable and we did not feel pressurised or hurried at all.
We feel confident the order has been put thorugh correctly and are looking forward to receiving our new furniture, which hopefully will live up to our expectations. We also feel happy we know how to contact the team again if we need any further assistance.
2026年7月17日
DFS Furniture - Norwich からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were helpful and you had what…
The staff were helpful and you had what we were looking for.
2026年7月17日
DFS Furniture - Norwich からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Norwich からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic service.
We had a very friendly and professional sales person in nat who was helped us choose the correct sofa.
2026年7月15日
DFS Furniture - Norwich からの回答
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Megan the sales lady was very good
Megan the sales lady was very good, explained everything I needed to know when purchasing a new sofa. Thank you
2026年7月14日
DFS Furniture - Norwich からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The sales lady,Sam was extremely kind…
The sales lady,Sam was extremely kind and very professional.
2026年7月14日
DFS Furniture - Norwich からの回答
Hello Dorothy,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Norwich からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Norwich からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The staff was very welcoming
The staff was very welcoming, the sales man who delt with us was very friendly and helpful and we had a good laugh, it was fun trying the sofas. Was in the store for 2 hours but it was worth it. Can't wait to get our new sofa.
2026年7月4日
DFS Furniture - Norwich からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service with no pressure from the…
Great service with no pressure from the two sales people that we saw
2026年7月13日
DFS Furniture - Norwich からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and not to pushy following…
Very helpful and not to pushy following you around . Gave us all the info we needed and recommended fabric due to child and kids.
2026年7月13日
DFS Furniture - Norwich からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was great
Customer service was great! Really helpful and informative answered all my questions, not pressured in slightest!
I had a great experience in the store overall thanks again
2026年7月12日
DFS Furniture - Norwich からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Back for a 2nd time
Staff were welcoming, informative, but not pressuring, allowing us to browse.
2026年7月11日
DFS Furniture - Norwich からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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