Good sales - not too pushy and I had time to look around the store before having a sales person trying to sell me something. The sales person I dealt with was not too pushy and explained everything.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Ordered couch today in store. Very good experience. Excellent choices in materials and colours, great selection, and nice to be able to really get a feel for the couches in store. Compared to other fu... もっと見る
企業が回答しました
Sam was absolutely amazing, she went thru everything, gave us advice on the upkeep of our new sofa . She told us what to expect when we get it delivered, fantastic service.
企業が回答しました
Wow this Shop is well laid out neat tidy and nice and bright , with a great choices of sofas and other furnishings 10/10 DFS . Chris the gentleman that took care of us was very warm and welcoming, fu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Salhouse Road, Unit 5, NR7 9AZ, Norwich, 英国
- 0333 999 9764
4.9
優良
8199件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The gentlemen who helped us
The gentlemen who helped us, his name is Simon and he was very helpful, kind and very easy to talk to and knew all of the products in the store. I would recommend Simon to all.
2026年7月26日
DFS Furniture - Norwich からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Simon met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Norwich からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Norwich からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Best service in Norwich !
Megan was very helpful, polite & professional. Answered all questions needed, helped choose the right sofa for us. Process was quick & easy. Highly recommend Sprowston, Norwich !
2026年7月26日
DFS Furniture - Norwich からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Norwich からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Dan was extremely helpful and explained…
Dan was extremely helpful and explained everything about our purchase and the options available. We are very pleased with the whole buying experience.
2026年7月25日
DFS Furniture - Norwich からの回答
Good Morning,
We are really happy that Dan met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Simon gave great customer service
Simon was very attentive on showing and explaining the sofa to me. While he was doing this I realized I had left my walking stick in a previous shop, Simon offered to get it for me which I thought was amazing.
He explained everything to me that I needed to know. His customer service Was exemporarily
2026年7月25日
DFS Furniture - Norwich からの回答
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Simon.
Kind Regards,
Jordan
DFS Customer Support
Great Experience
Really helpful service. Knowledgeable and informative, helping us make the right decision.
2026年7月25日
DFS Furniture - Norwich からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Norwich からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Experience was great
Experience was great. Staff was friendly not pushy to buy. Advised us on our description of what we was looking for.
Offered us drinks. Gave us time to think and decide. It was a lovley experience couldn't of asked for a better service.
Simon morris and another member of staff , didn't catch his name very polite and helpful.
To us what seems a very stressful time. Has helped made this decision less stressful. Also would like to mention its nice to see staff in casual/smart clothing. Which also does not overwhelm customers.
This is our 3rd sofa with DFS.
we have dealt with the norwich branch and Customer service is brilliant.
2026年7月25日
DFS Furniture - Norwich からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Just good professional standards with…
Just good professional standards with pleasant staff. Sam was excellent
2026年7月25日
DFS Furniture - Norwich からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Richard at…
Great customer service from Richard at the Norwich branch. Was not pushy, explained all the different combinations we could have. Only let down was amount of wait time for sofa, but if it 8s quality you want then it will be worth it.
2026年7月24日
DFS Furniture - Norwich からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Richard met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Positive Experience at Norwich
On our visit to the store we met Sales Assistant Natalia who listened carefully to our needs and offered us positive advice. She drew up a sketch based on a photograph of our room that we had provided. We subsequently made a purchase.
2026年7月24日
DFS Furniture - Norwich からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Natalia met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I had a absolutely fantastic experience…
I had a absolutely fantastic experience buying my sofa the sales rep was extremely helpful to my wife to find her exactly what she wanted. He was able to give us the best advice after he asked if we had any sofas we wanted to view and made us feel completely relaxed with the clear and honest advice and making it entertaining with a laugh and joke. I would highly recommend coming here to anyone I know. P.S the wife is stealing my recliner
2026年7月25日
DFS Furniture - Norwich からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Hi I bought a nice sofa and footstool…
Hi I bought a nice sofa and footstool at the Norwich outlet. Great service and a fantastic range. Would highly recommend this if you are looking for a great sofa.
2026年7月4日
DFS Furniture - Norwich からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Lovely warm welcome
Lovely warm welcome, asked me all the right questions to know exactly what I was looking for, was very helpful, wasn’t pushy, gave space for us to browse and decide, I never once felt uncomfortable, first time buying a sofa and was very happy with my experience and service that was provided! Highly recommend this store!
2026年7月24日
DFS Furniture - Norwich からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fabulous experience.
Helpful, polite and looked after my Dad amazingly! Purchased from here myself a few years ago and had the same experience. Well done guys, wouldn't hesitate to shop here again.
2026年7月24日
DFS Furniture - Norwich からの回答
Hello Gail,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
It was a pleasure and no pressure from…
It was a pleasure and no pressure from salesman very informative explained everything very well
2026年7月22日
DFS Furniture - Norwich からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Norwich からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Norwich からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
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