DFS Furniture - Oldham レビュー 

5,808
TrustScore 5段階評価の5

4.9

Broadway, Centre Park, OL2 5HX Oldham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Customer service was excellent from the moment we walked through the door! Paul was extremely informative. He addressed our physical needs, asked if we had previously looked at the online store for i... もっと見る

企業が回答しました

5つ星のうち5の評価

Friendly and respectful staff. Purchase processed quick and efficient without any unnecessary pressure.everything was explained clearly. Any questions answered in a simple manner. Top service.

企業が回答しました

5つ星のうち5の評価

The service was spot on from Rhianna. She was very informative about several sofas we looked at. She gave us time to look around, discuss what we wanted for our budget and have good advice about the s... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

5808件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,808)

過去12か月のレビュー数: 93,905

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Listened to what our requirements were…

Listened to what our requirements were and answered all our questions in detail without being pushy just informative throughout the discussion.
We then visited next home next door to compare options and they weren’t offended when I informed them.
We returned for more explanation on cushion options and then as they were very flexible on finance and we could pay the outstanding balance off early with out penalties we decided to order the sofa we liked.

2026年6月6日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Paul was very welcoming and helped with…

Paul was very welcoming and helped with everything I asked for, his customer service was excellent

2026年6月6日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great Service and Quality from Start to Finish

What made my experience great was how smooth and stress free the whole process felt from start to finish. The staff member at DFS was friendly, and knowledgeable without being pushy, which made it easy to take my time and choose the right bed and colour. They explained the different options clearly, including materials and colour.

Overall, DFS stands out for combining good quality products with a customer focused approach. There’s a clear effort to make the buying experience easy and reassuring, which makes a big difference when making a larger purchase like a bed.

2026年6月5日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Amazing experience very helpful staff…

Amazing experience very helpful staff and supportive and helped us find out dream sofa for our home

2026年6月5日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Pleasant informative salesman

Pleasant informative salesman, extensive choices from an extensive range with excellent prices

2026年6月4日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Good help from Matt Lea in the store…

Good help from Matt Lea in the store with dimensions then went home to check it would fit before ordering over the phone from home. I emailed Matt for him to ring me, giving my phone number.

Matt wasn’t available when DFS rang me but Jenny took the order. Unfortunately she spelt my surname incorrectly on the order so I wasn’t able initially to logon and settle the balance on the website. Having spotted the name was incorrect when the confirmation email came through I was then able to logon and pay.

Update:
Matt had been called to A&E for his son, but got back to me later by email and sorted out the spelling error on the order. I’ve uprated the score to 5 stars for his dedication to getting a good job completed!

2026年6月2日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

DFS Sofas

Made welcome, allowed to browse and take our time, salesperson (Paul) was really helpful and friendly, the customer service was excellent.

2026年6月2日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Excellent service thanks to Jenny @DFS.

Excellent service thanks to Jenny @DFS.
Highly recommended.

2026年5月25日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello Imane,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Nice to go and actually test a sofa…

Nice to go and actually test a sofa before you buy to see how cumfy it is!
Helped and advised at the Oldham store by Mike.

2026年6月1日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Staff was very helpful.

Staff was very helpful. But Delivery dates are not up to customers. I wasn’t made aware of this. I was told I would get a choice on dates and times for delivery. Which was not the case. To change delivery days you will be charged extra. I think that was unfair to not give me a choice.

2026年6月1日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great service

2026年5月31日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

From the minute we walked through the…

From the minute we walked through the door we was greeted with very friendly staff especially Rihanna she was so helpful and a really nice person to talk to she made our experience in buying a sofa so relaxing and you didn't feel under pressure.

2026年5月31日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service and advice from Ian

Excellent service and advice from Ian.
No pushy sales techniques , left me to browse but was on hand for help.
Explained all the options around the sofas.
10/10

2026年5月31日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Good Afternoon,

We are really happy that Ian met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Went into DFS looking gfor a dofa and…

Went into DFS looking gfor a dofa and vjsir mrrt paul wjo eent tjtough all the fiffrent types of sofas paul who took cste of me was so helpful he wss so paient with me jad aclivrly cup odf coffee thanosvpaul fot ur sssiants

2026年5月30日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Paul.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

The staff are really nice helpful Paul…

The staff are really nice helpful Paul the man that served me shown me round all the furniture so I could choose what I wanted he was very informative about the furniture

2026年5月30日
DFS Furniture - Oldham ロゴ

DFS Furniture - Oldham からの回答

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Paul.

Kind Regards,

Jordan
DFS Customer Support

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報