DFS Furniture - Poole レビュー 

5,196
TrustScore 5段階評価の5

4.9

Broadstone Way, Unit 1, BH15 3TE Poole, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... もっと見る

企業が回答しました

5つ星のうち5の評価

Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... もっと見る

企業が回答しました

5つ星のうち5の評価

When we told Daniel what we were looking for he showed us what was available and left us to look around. After we had decided, he explained the options to buy. All in all a pleasant and professional... もっと見る

企業が回答しました

5つ星のうち5の評価

Very friendly & helpful staff. Daniel listened to our requirements and accommodated accordingly. We did not feel rushed or pushed to make any decision. This really helped us to decide what bed & sofa... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

5196件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(5,196)

過去12か月のレビュー数: 95,883

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic experience

Fantastic experience. Very friendly and very helpful especially Laila at the Poole store.

2026年6月8日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Mrs O'Sullivan,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Exceptional service

Didn’t feel under pressure to purchase anything, all staff were helpful and pleasant with extra thanks to Layla who spent time with us while we were making our decision which sofa to purchase.

2026年6月8日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Peter,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Dan was a great help and didn’t feel…

Dan was a great help and didn’t feel under pressure, explained everything we’ll so we could make up our mind as to what was right for us.

2026年6月7日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Amazing overall experience

Amazing experience from entering to leaving the store. We were by greeted by David as we arrived in the store, he asked if we needed any help (which we did) we told him what we were looking for and what we wanted to avoid and he took us to a section of the shop that was what we needed and left us to browse, advising us he would be around if we had any questions. We liked this as we didn’t feel pressured into anything, could talk freely and concentrate on our browsing. We did need some help but David was helping another customer so someone else came and answered all our questions (didn’t manage to ask his name) but he was very helpful. We left the store to think about our choices but returned swiftly to purchase our new sofas. We were acknowledged by the second Gentleman mentioned above as he was talking to another customer, we were then offered coffee by a manger whilst we waited (coffee was good 👍) David then came over and helped us through our purchase. Every member of staff was polite and helpful. Will 100% recommend this store.

2026年6月7日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Dylan sofa

Friendly helpful staff

2026年6月6日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Great selection of furniture

Great selection of furniture. Purchased sofas and chairs. Sebastian and team very friendly and helpful without being pushy. Would definitely return here for future purchases.

2026年6月7日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Cathy,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Assistant was helpful and caring and…

Assistant was helpful and caring and made spending money a pleasant experience

2026年6月6日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Lauren was super helpful

Lauren was super helpful, and explained everything brilliantly

2026年6月5日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Matthew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

It was a great experience in the store

It was a great experience in the store. We were looked after with a friendly, experienced sales person who answered all of our questions

2026年5月31日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service.

Sales assistant was very helpful and listened to what my mum wanted.
Show rd us a beautiful power recliner, which was just what my mum wanted. Very good service.

2026年6月4日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Upon entering the DFS Poole branch…

Upon entering the DFS Poole branch looking for a sofa, I was allowed to browse at my leisure before a sales person called Francis helped me further by offering her great knowledge of the vast array of products in the store. She helped also by listening to my requirements and showing me the sofas which might suit. All in all buying a sofa from DFS was made a very pleasant experience and I wouldn't hesitate to recommend your Poole store.
Well done!

2026年6月4日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Lauren was very efficient and helpful

Lauren was very efficient and helpful. We had been into DFS before and knew the bed frame we wanted. Lauren made it simple to process our order over a welcome cup of tea.

2026年6月2日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Sofa buying from df…

Daniel was very helpful and knowledgeable.
Good product information.
We even had a complimentary coffee too!

2026年6月1日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Carolin,

Thanks for your lovely feedback, we’re glad to hear Daniel met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Purchase of sofa bed and matching footstool

I found the sofa bed I wanted very quickly with the expert help from Frances at DFS Poole. Frances was most helpful explaining about the 5 year accidental warranty and the care clean kit. She also advised about buying the foot stool at the same time as the sofa bed as there was a chance the fabrics could be slightly different if ordered later on. Frances was charming and well suited to her customer care/sales role. Thank you very much.

2026年6月2日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Jennifer,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Lovely sales lady

Lovely sales lady, was not rushed or pushed into making decisions and also knowledgeable of the products.

2026年6月2日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Hello Kim,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Staff were very welcoming and helpful…

Staff were very welcoming and helpful with all questions asked the whole experience was great amd they went above and beyond definitely satisfied with there professionalism

2026年5月31日
DFS Furniture - Poole ロゴ

DFS Furniture - Poole からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

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