We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... もっと見る
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I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... もっと見る
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We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Rail Mill Way, Unit 12A, S626EJ, Parkgate, 英国
- 0333 999 9814
4.9
優良
3975件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and i was talked…
Excellent service and i was talked through everything and understood what was important to know and i will be shopping with DFS in the near future many thanks for your great service a
2026年5月25日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Rotherham store
I was really impressed with Colin very knowledgeable and patient with us as we was asking a lot of questions
2026年5月25日
DFS Furniture - Rotherham からの回答
Hello Rebecca,
Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Fantastic experience at DFS – highly recommend!
I recently purchased a new sofa from DFS using their finance option, and I couldn't be happier with the service. The entire process was quick and seamless. The staff were incredibly friendly and helpful, taking the time to explain everything clearly so I could make an informed decision. Best of all, there were no pushy sales tactics, which made the whole experience really refreshing. Five stars
2026年5月25日
DFS Furniture - Rotherham からの回答
Hello Sarah,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Simple direct and easy communication
Simple direct and easy communication. Relaxed manner didn't push the hard sell. Very helpful!!
2026年5月23日
DFS Furniture - Rotherham からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, let you look around without following you. Are available when you want to ask questions.
2026年5月23日
DFS Furniture - Rotherham からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Rotherham からの回答
Good afternoon Nikita,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
We didn’t feel harassed from the second…
We didn’t feel harassed from the second we walked in. A pleasent good afternoon. If you need me please come and ask was all that was needed. This allowed us to browse in our own time and then approach a staff member when we were read.
This is the reason we purchased from DFS as we had already walked out of 3 local stores due to being followed around feeling harassed and under pressure to choose something
2026年5月18日
DFS Furniture - Rotherham からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Having the opportunity to sit on the sofas and discuss my needs with knowledgeable staff was great.
2026年5月16日
DFS Furniture - Rotherham からの回答
Good afternoon Claire,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Rotherham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
They were really quick to help us in…
They were really quick to help us in store, the sales lady was absolutely lovely and made the experience really personal. Probably the nicest sales person ever.
2026年5月17日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Rotherham からの回答
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff member Saida was really helpful
Staff member Saida was really helpful, she answered all our questions and more! She was really professional and made us feel comfortable.
2026年5月16日
DFS Furniture - Rotherham からの回答
Good morning Susan,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Saida.
Kind regards,
Lia
DFS Customer Support
Customer service is good.
2026年5月8日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
We were welcomed into the store by…
We were welcomed into the store by Syeda (sorry if the name is wrong) who was very friendly and helpful. She was very knowledgeable and answered and questions and queries that we had. She supported us in ordering our sofa and helped us tailor it to how we wanted. Great customer experience
2026年5月13日
DFS Furniture - Rotherham からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very quick service
Very quick service, easy step by step guide. When visiting the store in Rotherham they were very friendly and wasn’t bombarding with information. Was given time to look around rather than feel like you were being followed.
2026年5月7日
DFS Furniture - Rotherham からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Really helpful and friendly staff
Really helpful and friendly staff, very informative. Didn’t feel pressured into buying
2026年5月12日
DFS Furniture - Rotherham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Rotherham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Colin was great!
Colin was great, really helpful but didn’t pressure us. Really enjoyed the process
2026年5月4日
DFS Furniture - Rotherham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Friendly experience at DFS Rotherham
Friendly experience at DFS Rotherham. Chloe was attentive and understanding to our situation and didn’t become pushy at all. We were left to browse, there was no hard sell. Great service thus far!
2026年5月12日
DFS Furniture - Rotherham からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.
Kind Regards,
Jordan
DFS Customer Support
Hee staggered excellent in knowledge …
The staggered excellent in knowledge and were really helpful and found us the ideal bed using the machine calculator in the shop
2026年5月4日
DFS Furniture - Rotherham からの回答
Good afternoon Rodger,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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