DFS Furniture - Sheffield レビュー 2,526

TrustScore 5段階評価の5

4.9

Fornham Street, S2 4AL Sheffield, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.

企業が回答しました

5つ星のうち5の評価

David at Sheffield DFS store dealt with my visit. Pleasant, non pushy, knowledgable on all items I asked about, honest evaluation as to my requirement and informed me on things I hadn’t mentioned. B... もっと見る

企業が回答しました

5つ星のうち5の評価

It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if... もっと見る

企業が回答しました

5つ星のうち5の評価

Looked around a few sofa showrooms, but none seemed to have the recliners we liked! We made a 3rd visit back to DFS, spoke with your sales assistant. He was very helpful, explaining everything we a... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

2526件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great sefvive

Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.

2026年5月22日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Staff were extremely helpful and…

Staff were extremely helpful and customer service was second to none.

2026年5月22日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello Chris,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The conversation & choice selection was…

The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.

2026年5月28日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Brilliant service

Brilliant service, not pushy and very helpful and knowledgable

2026年5月25日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello Nicola,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

The sales lady we dealt with was very…

The sales lady we dealt with was very helpful and helped us through the process smoothly and accurately

2026年5月18日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello Shaz,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great sofa

Great sofa, price and service

2026年5月24日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Not push

I loved the fact tge assistant was not pushy. He was confident in giving us the information and he was very pleasant.

2026年5月15日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great experience at DFS

Great experience at DFS. The salesman was polite, professional, and really helpful explaining all the details about the sofa. Quick and easy visit with excellent customer service.

2026年5月14日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Really helpful & professional

Really helpful & professional.
Lovely member of staff helped us today ! Even after changing my mind a few times
Would certainly use dfs again ..

2026年5月13日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Good choice of furniture, relaxed, helpful staff.

Sam, the lady that served us didn't pressure us, was very patient, very helpful and answered all our questions both times we were instore.

2026年5月10日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち1の評価

Everyone was very polite and helpful…

Everyone was very polite and helpful when I visited. I’m looking forward to my sofa arriving next week! Once it’s in my home, I’ll leave another update about the sofa itself, but for now, 5 stars for the respect and service."

2026年5月2日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Good Morning,

Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.

Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

We needed information and guidance We knew what we were interested in but…

We knew what we were interested in but wanted to see the selection available. The salesman told us where to look and gave us time to consider the sofas. He was on hand when we needed to ask some questions but gave us time to talk privately together.
We were not rushed or pressured in anyway.

2026年5月7日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great Experience

It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if needed.
We found the sofa we were looking for and, when we were ready for assistance, Jenny came over and answered all of our questions. The whole process was straightforward, and she provided clear information to help us make informed decisions about the sofas and additional items.
Jenny also took the time to engage with our two daughters, who had been sitting patiently, which was a really thoughtful touch.
Overall, it’s a great place to visit if you want a relaxed shopping experience with no pressure, along with excellent service throughout. A truly memorable 5-star experience — thank you, Jenny!

2026年5月8日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

The staff in store at sheffield were amazing. They were friendly but gave us space and time to decide but were always around if we needed them. Absolutely amazing service.

The staff in store at sheffield were amazing. They were welcoming but let us look around in peace and allowed us to decided hassle free but when we were ready to make our purchase they were very professional and friendly. They were very detailed about our purchase and the process.

2026年5月4日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Great service from a knowledgeable…

Great service from a knowledgeable advisor and everything was straight forward

2026年5月3日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Amazing service from start to finish

Amazing service from start to finish. I was welcomed upon arrival and offered a drink almost straight away. A lovely lady names Sam dealt with my order and made me feel at ease. The order was placed quickly and stress free.

A lovely service, highly recommend DFS

2026年5月4日
DFS Furniture - Sheffield ロゴ

DFS Furniture - Sheffield からの回答

Good morning Naomi,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

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