On Saturday 8th August we went to DFS in Sidcup and we're dealt with by Sana. She was extremely knowledgeable, professional, friendly and personable and made us feel completely relaxed. All our quest... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
On Saturday 8th August we went to DFS in Sidcup and we're dealt with by Sana. She was extremely knowledgeable, professional, friendly and personable and made us feel completely relaxed. All our quest... もっと見る
企業が回答しました
My wife and I were attended by a smiling, bright, intelligent, and knowledgeable young lady by the name of Mrs Sana Khan. She was terrifically helpful and patient with what proved to be a difficu... もっと見る
企業が回答しました
Helen made the whole purchasing experience very relaxing. Having purchased from DFS seventeen years ago I knew the quality was good and Helen advised me on what was available and then left me to mu... もっと見る
企業が回答しました
We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
From our first meeting up to ordering we received a first class customer service.

DFS Furniture - Sidcup からの回答
Good leather corner setee came in 12 weeks delivery went great and they put it in the right place and were very proffesionals

DFS Furniture - Sidcup からの回答
Very welcoming but unobtrusive staff. Plenty of options and clear help and explanation of products and services.
Very relaxed and non-pushy sales environment.
Many thanks

DFS Furniture - Sidcup からの回答
A member of staff named Helen was really nice and helpful explained everything we needed to know then let us make our choices without any pressure also just really friendly and chatty .Helen sounded like she had a lot of experience and gave us her honest opinion. Really nice lady and would highly recommend Sidcup store

DFS Furniture - Sidcup からの回答

DFS Furniture - Sidcup からの回答
The salesman was very helpful and friendly and didn’t pressure me to buy

DFS Furniture - Sidcup からの回答
Picked out our sofa in 5 mins and staff were friendly and helpful

DFS Furniture - Sidcup からの回答

DFS Furniture - Sidcup からの回答
I cannot recommend Tammy enough what a great experience we had buying our sofa… He took all our needs into account and we ended up with our dream set up. Thank you Tammy for all your help.

DFS Furniture - Sidcup からの回答
We were served by Belle and she was brilliant. Very friendly, not a pushy sales person. Belle was knowledgeable, she helped with advice on fabrics and leather to help us make our decision.

DFS Furniture - Sidcup からの回答
Came in twice was helped by the same assistant Helen she remembered us from the previous visit. Very helpful and understood our needs. Couldn’t ask for more.

DFS Furniture - Sidcup からの回答
Excellent! Sidcup branch give a brilliant service..staff member Kay who served us was so helpful and efficient. Received our sofas with no issues.super fast delivery!.

DFS Furniture - Sidcup からの回答
Excellent service at Sidcup store today Brought 4 dining chairs and we was given a reduced delivery charge for only £20 We even got a free £20 scatter cushion fabric to our choice and no delivery charge

DFS Furniture - Sidcup からの回答

DFS Furniture - Sidcup からの回答
We arrived to a warm welcome and were allowed to wander round without salespeople breathing down our necks. One came and asked if he could help and we asked where the recliner chairs were which he showed us and said he would be on hand if we needed any further help

DFS Furniture - Sidcup からの回答
I would like to commend Temi at the DFS Sidcup branch for the excellent service provided during our recent visit. Temi assisted us with both a new order and an existing order, taking the time to address our concerns professionally and efficiently.
We had previously been disappointed with the customer service we received regarding an earlier order, which left us feeling frustrated. However, Temi completely changed our experience. They listened carefully, showed genuine understanding, and went above and beyond to help resolve issues while ensuring our new purchase process went smoothly.
Temi was knowledgeable, patient, and proactive throughout, making us feel valued as customers. Their exceptional customer service restored our confidence in DFS, and we left the Sidcup branch feeling reassured and appreciated.
Thank you, Temi, for turning a disappointing situation into such a positive experience. DFS is fortunate to have a team member who demonstrates such a high standard of customer care.

DFS Furniture - Sidcup からの回答
Wonderful helpful staff, went out of their way to ensure I understood everything

DFS Furniture - Sidcup からの回答
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