We came in and met with Val, she helped us secure our new sofa and went above and beyond to accommodate us. She really made us feel comfortable throughout the whole process and felt like such a shin... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Temi was friendly and attentive, he listened to our needs and gave us great advice on what sofas would be available in the colours and styles we were interested in. When it came to choosing our sofa h... もっと見る
企業が回答しました
We came in a few days ago and spoke with Helen and decided on a sofa but wanted to think about. We had issues when going online so emailed with Helen and this sadly could not be resolved we went back... もっと見る
The store is well set out & spacious. Staff are helpful & give you time & space to make up your mind. Joseph, who took our order, was courteous & polite & the free cappaccinos were a nice touch. Well... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, 英国
- 0333 999 9771
4.9
優良
8157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great service once again
Great service once again. Natalie was very good at explaining the quality of each bed the options available.
2026年7月20日
DFS Furniture - Sidcup からの回答
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Natalie.
Kind Regards,
Jordan
DFS Customer Support
Ed was so helpful with helping for what…
Ed was so helpful with helping for what we were looking for and what we got 10 out of 10 so happy with the outcome thank you very much for Ed
2026年7月19日
DFS Furniture - Sidcup からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Ed met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Lady went out of her way to show…
Lady went out of her way to show different cushion matching offers to the sofa, explaining the fabric and options for the room size
2026年7月18日
DFS Furniture - Sidcup からの回答
Good Morning Mark,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Sidcup からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great customers service
I went to the DFS at Sidcup.
As soon as I entered tge doors, a customer assistant by the name of Joseph got up and greeted me. He asked what I was looking for snd he straight away started helping.
My experience with him was awesome. He has a great customer service, he was patient, offered me water, he understood his job and he got me to buy a luxurious bed.
Thank you, Joseph.
2026年7月17日
DFS Furniture - Sidcup からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Berry if spelt right was amazing…
Berry if spelt right was amazing throughly explained everything a asset to dfs
2026年7月17日
DFS Furniture - Sidcup からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good customer care
I would like to thank the staff Joseph who dealt with us when we visited the store in Sidcup. He was patient, very professional with good customer care. Its a pity we did not find what we wanted but he is a bonus to the store. Thank you so much Joseph for your assistance. If we ever need anything from DSF , we will definitely come to your store.
2026年7月9日
DFS Furniture - Sidcup からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent professional ordering service
Excellent ordering service from DFS Crittals Corner Sidcup (16/7/26) Great choice of sofas. Ordering friendly and professional. No opinion on delivery service until it turns up 12 weeks from now (roughly)
2026年7月16日
DFS Furniture - Sidcup からの回答
Hello John,
Thank you so much for sharing your lovely feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Lia
DFS Customer Support
Helen was fantastic and a great help…
Helen was fantastic and a great help she explained everything and answered all of my questions will definitely recommend dfs to family and friends
2026年5月11日
DFS Furniture - Sidcup からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service by the…
Great customer service by the representative that attended to us. Joseph
2026年7月15日
DFS Furniture - Sidcup からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
5 star to Kay who was selling us the…
5 star to Kay who was selling us the furniture in Sidcup, would give her more stars if I could, she was extremely informative, answered all questions that were asked. Would definitely recommend DFS to family and friends thanks to Kay .
2026年7月15日
DFS Furniture - Sidcup からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service by val talked me through…
Great service by val talked me through everything advised on all aspects of furniture care and insurance made the purchase easy and delivery in just 3 weeks
2026年7月15日
DFS Furniture - Sidcup からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very nice saleslady
Helen came to us and helped us decide and ultimately purchase the item we had gone in to look at and try out
2026年7月15日
DFS Furniture - Sidcup からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Kay was so helpful
Kay was so helpful, kind and patient with us while making the right selection for our new sofa. Thank you again!
2026年7月14日
DFS Furniture - Sidcup からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Sidcup からの回答
Hello Stephen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Joseph was so helpful and very caring…
Joseph was so helpful and very caring and didn’t rush us at all he even made us a lovley coffee first class member of staff
2026年7月14日
DFS Furniture - Sidcup からの回答
Hello Samantha,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchase of 3 seat sofa
Purchase of 3 seat sofa
We were left to look around the store for some time before we were approached by one of the representatives, Joseph. He answered our questions and we were still undecided so he left us to make up our minds. In the end we agreed to purchase a recliner 3 seat sofa. He explained how it worked, and after completion we left. No pushy salesman which we were pleased about.
Joseph did his work well, competently and thoroughly with no time wasting
2026年7月14日
DFS Furniture - Sidcup からの回答
Hello,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
There customer service was very good
There customer service was very good, the guy who helped me was very helpful.
2026年7月13日
DFS Furniture - Sidcup からの回答
Hello Asha,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Val was very knowledgeable and very…
Val was very knowledgeable and very helpful. Fully explained everything clearly. We are very satisfied
2026年7月14日
DFS Furniture - Sidcup からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The lovely lady who served us today
The lovely lady who served us today - Natalie Rodriguez. She was very friendly, professional, polite and knowledgeable.
Thank you very much for the fantastic customer service today
2026年7月13日
DFS Furniture - Sidcup からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
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