Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... もっと見る
企業が回答しました
Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... もっと見る
企業が回答しました
Dfs is very famous name as well as the quality is good as well . I have visit two different store was looking good sofa seats at last I found it. The only thing i would hi lighted that most of sofa... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, 英国
- 0333 999 9776
4.8
優良
3846件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS visit
We had a lovely experience speaking with Leah, who was very thorough in providing us with information and additional details regarding our purchase. She was very kind, friendly and professional in helping us with our purchase. Thank you so much!
2026年7月18日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - South Ruislip からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Do not go there
originally left a 5 star review when I went to purchase the sofa since then it’s gone down hill my sofa delivered 3 weeks after date promised then since delivery date 1 week later issues started 3 months later after 19 emails and 3 visits and no contact from store manager am still no further down the line sofa broken can’t sit on them we are sitting on the floor 9 messages left for store manager and no contact back I think it’s time to deliver the sofas outside the store
2026年7月17日
自発的なレビュー
DFS Furniture - South Ruislip からの回答
Good afternoon Joe,
Thank you for taking the time to share your review with us, we are so sorry to hear your experience was not seamless and your concerns are yet to be resolved, we appreciate this is not ideal for you.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Holly M
DFS Customer Support
Very professional
I came into the Ruislip with a good idea of what I wanted to buy, complete with a sample scatter cushion. Lady quickly directed me to range that she thought met my requirrements and identified a closely matching shade. Very professional.
2026年7月16日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
It was great experience
It was great experience, professional staff no wait at all and respectfully at customer service
2026年7月9日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - South Ruislip からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Jason knew what he was talking about…
Jason knew what he was talking about and made the experience a pleasant one.
2026年7月13日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - South Ruislip からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very good and helpful.👍
Great customer service! Friendly, helpful, and professional. Highly recommend!👍
2026年7月10日
DFS Furniture - South Ruislip からの回答
Hello Seena,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Mr ahmed bakhtani
I recently ordered a sofa from DFS. The staff were friendly and helpful, and the ordering process was quick and easy. Although I’m still waiting for delivery, I’m very happy with the service so far.
2026年7月9日
DFS Furniture - South Ruislip からの回答
Hello Nasir,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Leah in south ruislip was really…
Leah in south ruislip was really helpful and amazing ahe helped with everything that I needed for a new sofa highly recommended.
Many thanks
Steph
2026年7月1日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very professional sales team who gave…
Very professional sales team who gave me various options and supported me with my decision.
2026年6月30日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff is very friendly with smiles and…
Staff is very friendly with smiles and knowledge of products specifically Amy and Amina
Thanks 👍 😊
2026年7月6日
DFS Furniture - South Ruislip からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I recently visited DFS in person and…
I recently visited DFS in person and had a really positive experience. The showroom was well laid out, making it easy to browse the different sofas and furniture without feeling rushed. We was supported by Adam who was friendly, knowledgeable, and happy to answer my questions without being pushy. He took the time to explain the different fabric options, delivery times, and warranties, which made choosing much easier. Overall, the customer service was excellent, and the whole experience was relaxed and professional. I would definitely recommend visiting a DFS store if you're looking for quality furniture and helpful service.
2026年7月6日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great service from Adam at DFS South…
Great service from Adam at DFS South Ruislip
Adam was really helpful and made the whole experience easy for us. He was friendly, patient, and explained everything clearly. We didn’t feel rushed at all, and he helped us choose what was right for us. Really happy with the service at the DFS store in South Ruislip. Thank you, Adam!
2026年7月5日
DFS Furniture - South Ruislip からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Adam met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sophia was excellent
Sophia was excellent. Great advice on the products allowing time to consider the options.
2026年7月5日
DFS Furniture - South Ruislip からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The gentleman (Jason) was courteous and…
The gentleman (Jason) was courteous and polite throughout and explained everything.
2026年7月4日
DFS Furniture - South Ruislip からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Adam provided exceptional assistance
Adam provided exceptional assistance, guiding my family and me in selecting the ideal L-shaped sofa. He addressed all our inquiries, ensuring a smooth, straightforward, and pleasant experience.
2026年7月4日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service very helpful
Great customer service very helpful and taking the time to all information
2026年7月3日
DFS Furniture - South Ruislip からの回答
Hello Bernard,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience from start to finish
Great experience from start to finish. We felt listened to throughout and were pointed in the direction of some great alternatives, without wasting our time
2026年7月3日
DFS Furniture - South Ruislip からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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