We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been to DFS for the last 3 suites and was always happy. This time your representative Sue made the whole visit more personal without being ever present. Sue made the purchase so straightforward... もっと見る
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... もっと見る
企業が回答しました
The staff couldn't be more helpful I changed my mind about having the care cover as my husband has terminal cancer and with all the will in the world the chair will be unusable after due to his heal... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Speke Road, L24 8QB, Liverpool, 英国
- 0333 999 9794
4.9
優良
3375件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
very helpful x
2026年8月7日
DFS Furniture - Speke からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Helpful staff
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit. At home I chose my suite and after a few days went back to store and ordered with ease. I was also told how to check progress of order.
2026年8月5日
DFS Furniture - Speke からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Super efficient and knowledgable sales…
Super efficient and knowledgable sales team with no hard sell of add-ons which I personally hate
2026年7月30日
DFS Furniture - Speke からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
5 Star customer service
Great selection of furniture and customer service we could not fault.
2026年8月3日
DFS Furniture - Speke からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Haven't received my furniture yet but…
Haven't received my furniture yet but the salesman was very helpful and polite
2026年7月27日
DFS Furniture - Speke からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service great…
Excellent customer service great feedback very helpful would highly recommend.
2026年8月3日
DFS Furniture - Speke からの回答
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great Customer Service
Emily was so pleasant & helpful when we were choosing our new sofa
Very informative & knowledgeable.
Thank you for your help
2026年8月2日
DFS Furniture - Speke からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emily.
Kind Regards,
Jordan
DFS Customer Support
Calum served us he was super helpful…
Calum served us he was super helpful and made the experience easy.
2026年8月1日
DFS Furniture - Speke からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Speke からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The girl that seen to us was very…
The girl that seen to us was very helpful the suite I wanted did not come in the colour I wanted but she gave me an alternative which was similar to the one chosen with the colour I wanted very pleasant as well.
2026年7月30日
DFS Furniture - Speke からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The sales person Sue was able to answer…
The sales person Sue was able to answer all our questions, she was polite and knowledgeable, and very helpful.
2026年7月29日
DFS Furniture - Speke からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Three piece suite
The service was excellent from going in to the Speke shop the young lady that dealt with me and my wife was very friendly and helpful and pleasant and patient the service she gave was 10/10 excellent from start to finish would definitely recommend this shop
2026年7月29日
DFS Furniture - Speke からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Fabulous service and very knowledgeable…
Fabulous service and very knowledgeable staff who were incredibly helpful.
2026年7月28日
DFS Furniture - Speke からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
It was helpful how they treated us
2026年7月15日
DFS Furniture - Speke からの回答
Hello Abdulkadir,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
5 Star Review for store assistant Michael in Liverpool Speke
Michael the store assistant was very helpful and explained everything. He even showed me other couches online that wernt in store. Nothing was to much trouble. He was professional and friendly.
2026年7月27日
DFS Furniture - Speke からの回答
Hello Katie,
We are really grateful for your kind words and for sharing your experience in our store with Michael. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great sofa choices at speke DFS
Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which would be durable for our busy household. She even managed to get us a discount on a coffee table. Which was fab!
The manager was also very professional and helped complete the sale.
Thanks loads Sue !!!
2026年7月26日
DFS Furniture - Speke からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sue met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a fantastic experience from…
We had a fantastic experience from start to finish! The customer service was absolutely excellent—everyone was so friendly, welcoming, and genuinely happy to help. The team made us feel valued, and nothing was too much trouble. Their professionalism, knowledge, and positive attitude really stood out and made our visit even more enjoyable. We would happily recommend this store to our friends and family without hesitation, and we’ll definitely be returning again soon. Thank you for such a wonderful experience!
2026年7月26日
DFS Furniture - Speke からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Served by Michael
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and offer advice on colour options and fabrics etc. Really helpful and genuine guy and made our shopping trip much easier. If it wasnt for michael, we probably wouldn't have purchased yesterday.
2026年7月25日
DFS Furniture - Speke からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic service from Calum in the…
Fantastic service from Calum in the Speke Store! He was so friendly, knowledgeable about the products & was really patient with us whilst we were deciding! I’d highly recommend going to the Speke & look out for Calum!
2026年7月25日
DFS Furniture - Speke からの回答
Good Morning,
We are really happy that Calum met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Assistant was really helpful and…
Assistant was really helpful and answered all my questions. Really pleased with my decision and hoping my order lives up to my expectations when delivered.
2026年7月23日
DFS Furniture - Speke からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
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