We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... もっと見る
企業が回答しました
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... もっと見る
企業が回答しました
John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, 英国
- 0333 999 9805
4.9
優良
5811件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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DFS Furniture - Stevenage からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Jhon was fantastic from the minute we…
Jhon was fantastic from the minute we walk in he gave us space until we were ready. He was very knowledgeable about what we were asking couldn't of asked for a nicer man so many thanks to jhon and dfs what a great shopping experience.
2026年6月15日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Stevenage からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sofa brought with ease
John assisted who was highly professional and experienced, was an absolute pleasure
2026年6月14日
DFS Furniture - Stevenage からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service!
Excellent service. We were given lots of time to make our decision. Our salesperson was polite and very informative . He took his time listened to our needs and helped us make good choices. We never felt we were being pushed or rushed into making a decision. I feel extremely happy with my experience today and can not wait to take delivery of my items.
2026年6月14日
DFS Furniture - Stevenage からの回答
Hello Sam,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Amazing experiece
Thank you for carol for her help, amazing customer service great experience
2026年6月14日
DFS Furniture - Stevenage からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great help overall
Mickey helped us through the process of buying our new sofa, explained everything to us as well as let us have time to talk it through as a couple.
2026年6月13日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
John the sales person was very helpful…
John the sales person was very helpful and explained everything well
2026年6月13日
DFS Furniture - Stevenage からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service was really good and…
Customer service was really good and everything was properly explained to my understanding
2026年6月13日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The lady we dealt with was fantastic
The lady we dealt with was fantastic, her name is Sarah and if I was to buy again I would deal with her, I would imagine all the staff at stevenage are just as good
2026年6月13日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Furniture
Shop assistant Carol was very good helping us chose the best suite for our needs .
2026年6月11日
DFS Furniture - Stevenage からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was very knowledgeable and…
The salesman was very knowledgeable and not pushy we knew what we wanted and he listened and didn’t push his own agenda
2026年6月13日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Choosing new furniture is a big…
Choosing new furniture is a big decision and the help and advice we were given was very much appreciated. We think her name was Carol.
2026年6月12日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well worth a visit
Friendly, helpful and well informed staff plus good range of options to choose from.
2026年6月10日
DFS Furniture - Stevenage からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Caroline was lovely
Caroline was lovely , she had plenty of information about all the sofas we was interested in and gave us space to look about. Got the sofa we wanted and Caroline was happy to offer us the extras for cleaning and the warranty.
2026年6月11日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Ellie was lovely Wonderful customer…
Ellie was lovely Wonderful customer service, didnt feel pressured into buying anything quickly. Everything was explained to me and double checked.
2026年6月10日
DFS Furniture - Stevenage からの回答
Hello Kelly,
Thanks for your lovely feedback, we’re glad to hear Ellie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello Cairan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
My experience was really good
My experience was really good, come away with what we wanted and more relevant information to know about our purchase.
Very polite staff and very helpful highly recommend.
2026年6月9日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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