we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... もっと見る
企業が回答しました
We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed... もっと見る
企業が回答しました
Your Michelle was an absolute pleasure to deal with - all relevant matters were well explained ! As I’ve only recently moved into the area I will certainly return for further purchases
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, 英国
- 0333 999 9805
4.9
優良
5782件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Painless shopping
Polite, helpful staff. Did not pester us and were really helpful when we asked questions. Ordering process was quick and easy. A pleasant shopping experience.
2026年8月7日
DFS Furniture - Stevenage からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful and great customer…
Very helpful and great customer service. Felt very welcome and not pressured to purchase or to add on to the order.
2026年8月7日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent in-store help.
We visited the shop about an hour before closing time on 5th August. The you man who helped us was excellent. Lots of friendly, honest, caring advice which helped us choose the right sofa for us.
5⭐⭐⭐⭐⭐
2026年8月5日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Our experience with the Stevenage…
Our experience with the Stevenage branch of DFS was amazing. The lady that sat with us and was very patient going thro sizes and swatches was so very helpful. I believe we wouldn’t have made the purchase without her knowledge of her stock.
2026年7月29日
DFS Furniture - Stevenage からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service in store and on the phone…
Great service in store and on the phone placing my order
2026年8月5日
DFS Furniture - Stevenage からの回答
Hello Miss Jacobs,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great assistance.
After initial interaction with Carol who was very helpful we were given some time to peruse at our leisure in selecting the best sofa for our needs.
Carol was most helpful with the whole experience and made a time consuming job very pleasurable.
If only all furniture buying was this easy and painless.
Thank you Carol.
2026年8月4日
DFS Furniture - Stevenage からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very friendly and helpful staff.
She answered all my questions and explained everything clearly instilling me with the confidence to proceed with my order. The coffee was great too!
2026年8月2日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly staff
Friendly staff, carol couldn’t have been better. She went above and beyond to help me and answered all my questions
2026年7月31日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff and service was great
2026年8月2日
DFS Furniture - Stevenage からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Caroline was very attentive and helped…
Caroline was very attentive and helped us to decide what type of sofa would look best in our room.
2026年8月2日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Stevenage からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful sales assistant
2026年8月1日
DFS Furniture - Stevenage からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely lady nothing was to much…
Lovely lady nothing was to much trouble,very friendly Could you tell her thank you .
2026年7月30日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service
Great customer service, knowledge staff who were not pushy with sales
2026年7月30日
DFS Furniture - Stevenage からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Stevenage からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Michelle was great
Michelle was great, she had a calm and personable approach and the purchasing process was very smooth
2026年7月28日
DFS Furniture - Stevenage からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
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