We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... もっと見る
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The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... もっと見る
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Staff very helpful and friendly, but not annoyingly pushy which I liked. Didn’t feel like I was forced into buying something like I have felt in other shops. Happy with my purchase from start to finis... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, 英国
- 0333 999 9805
4.9
優良
5804件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were very friendly and…
The staff were very friendly and helpful and very knowledgeable about the sofa we chose
2026年6月27日
DFS Furniture - Stevenage からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Stevenage からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Sofa Purchade
The young lady that served us today was a pleasure. She was nice and friendly as well as very professional. She was very knowledgeable and was a great help to us.
2026年6月28日
DFS Furniture - Stevenage からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Mickey Squirrel was very helpful
Mickey Squirrel was very helpful, talked through the options and choices available in an informative and non pressured way. Was able to answer any questions we had.
Will recommend DFS to others
2026年6月28日
DFS Furniture - Stevenage からの回答
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Excellent sales advice from Carol
Excellent sales advice from a knowledgeable sales rep. Friendly and not pushy
2026年6月27日
DFS Furniture - Stevenage からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really helpful ladies Caroline
Really helpful ladies Caroline. Helped us throughout the purchase and answered all our questions
2026年6月27日
DFS Furniture - Stevenage からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
The service was excellent clear…
The service was excellent clear communication customer person centred approach.
2026年6月27日
DFS Furniture - Stevenage からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Team at DFS are Stevenage are fabulous
Team at DFS are Stevenage are fabulous. Friendly and really helpful and informative. The sales person who helped us was a charming young lady, gave us lots of information and time. I purchased a swivel chair and footstool and my daughter a corner sofa, footstool,cushions and rug. I would highly recommend the Stevenage showroom
2026年6月20日
DFS Furniture - Stevenage からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Wonderful staff
Today I met Ellie, a member of the DFS team. She assisted me in selecting a sofa that would suit our requirements. She carefully considered my preferences and was exceptionally helpful and courteous. Her professionalism and hospitality made me feel very welcome.
2026年6月26日
DFS Furniture - Stevenage からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Nikki was great
Nikki, was so helpful she knew exactly what sofas were in store and available in the option we needed. Gave us time to decide and certainty didnt pressure us into any quick decisions. Would definitely go back
2026年6月25日
DFS Furniture - Stevenage からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
fantastic experience
fantastic experience, really kind, knowledgable and helpful staff. We went in to buy a sofa, and were there no longer than half hour to find, discuss and pay for it.. short and sweet.. very happy with the product and service we got.
2026年6月24日
自発的なレビュー
DFS Furniture - Stevenage からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were amazing and most helpful.
2026年6月24日
DFS Furniture - Stevenage からの回答
Hello Ricky,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stevenage からの回答
Hello Dan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
great experience
lovely person, very positive response and detailed explanation of the product and services
2026年6月24日
DFS Furniture - Stevenage からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Caroline was extremely helpful and…
Caroline was extremely helpful and friendly. She was really very well informed and offered us a very professional experience which facilitated our purchase with much pleasure!
2026年6月24日
DFS Furniture - Stevenage からの回答
Hello Rana,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stevenage からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Caroline at Stevenage was most helpful…
Caroline at Stevenage was most helpful and gave us the time we needed.
2026年6月23日
DFS Furniture - Stevenage からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good service
Very good service. Very helpful with accommodating to our needs x excellent
2026年6月23日
DFS Furniture - Stevenage からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Stevenage からの回答
Good morning Mr Folds,
Here at DFS we use trusted 3rd party finance companies who use the information you provide us at the point of sale, to make a decision on whether you are accepted for interest free credit or not. This decision is not made by DFS and we offer our sincere apologies if you are disappointed with the decision made.
Kind Regards,
Holly M
DFS Customer Support
We had an excellent experience from start to finish. Nicky was extremely helpful and guided us through all the product specifications, explaining the pros and cons of each material option in detail. T
We had an excellent experience from start to finish. Nicky was extremely helpful and guided us through all the product specifications, explaining the pros and cons of each material option in detail. The branch manager also joined the discussion and provided valuable advice, helping us choose a durable and long-lasting material that best suited our needs. Their knowledge, patience, and customer service were outstanding. Overall, a 5-star experience with both our visit and the ordering process. Highly recommended!
2026年6月20日
DFS Furniture - Stevenage からの回答
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
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