Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went into the shop a couple of weeks ago just to have a look and spoke to Steve he was so helpful and helped us pick a couch but told him we would be back don't think he believed us lol but today we... もっと見る
企業が回答しました
I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... もっと見る
企業が回答しました
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Muirton Road, springkerse retail park, FK7 7TL, Stirling, 英国
- 0333 999 9839
4.9
優良
4785件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Advisor was friendly and not…
Advisor was friendly and not overbearing. Gave time to look around.
2026年6月18日
DFS Furniture - Stirling からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great friendly store
Was welcoming and the sales assistant Heather was excellent down to earth and real and was very helpful. Have purchased before from the store and always have great service.
2026年6月19日
DFS Furniture - Stirling からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Healther was such an amazing and…
Healther was such an amazing and supportive staff, she made everything easier for me , thanks and make sure she gets this review
2026年6月19日
DFS Furniture - Stirling からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic staff
The range of sofa was excellent and sales staff were extremely helpful and efficient just loved the the whole experience
2026年6月19日
DFS Furniture - Stirling からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service
Ruaraidh in store was extremely knowledgeable, helpful and friendly. There was no pressure to purchase and Ruaraidh happily went the extra mile in making my purchase straight forward. Thank you very much. Looking forward to the delivery.
2026年6月18日
DFS Furniture - Stirling からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Stirling からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Kind friendly service
Kind friendly service. Good knowledge of products. Happy to help and understand on what our needs were
2026年6月16日
DFS Furniture - Stirling からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Georgia was fantastic
Georgia was fantastic very knowledgeable and made the whole process very easy.
2026年6月15日
DFS Furniture - Stirling からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and friendly staff
Very helpful and friendly staff, no pushy sales people
Never pressured into making a decision
2026年6月13日
DFS Furniture - Stirling からの回答
Good Morning,
Thank you so much for taking the time to give us review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Great friendly and efficient service
Great friendly and efficient service. The sales lady Georgia had a fantastic knowledge of the products.
2026年6月15日
DFS Furniture - Stirling からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We went into your Stirling branch…
We went into your Stirling branch ,Heather was amazing , she greeted whenever we went in , so easy to speak to
Made us feel we were in good hands
She is a credit to your business
Aileen Ford
2026年6月15日
DFS Furniture - Stirling からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Easy and all the correct information…
Easy and all the correct information given. Great service.
2026年6月14日
DFS Furniture - Stirling からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Stirling からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great explanation of product and price…
Great explanation of product and price very good would recommend
2026年6月14日
DFS Furniture - Stirling からの回答
Hello George,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Stirling からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service
We went to the Stirling branch for a look at a sofa we liked, wanted to confirm our first choice. As we discussed the sofa your salesperson Lindsay was very helpful. And offers us a cancelled order for a reduced cost.bey happy with hir service, would make me use dfs again in future.
2026年6月13日
DFS Furniture - Stirling からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The service was informative welcoming…
The service was informative welcoming and friendly the member of staff Laura was excellent ,efficient and a definite asset to the company.
2026年6月13日
DFS Furniture - Stirling からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good customer service..
The shopping experience was so exciting, so much help from the shop attendant.
2026年6月5日
DFS Furniture - Stirling からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ruria was an excellent sales person
Ruria was an excellent sales person , he helped me with my choice of sofa and explained everything very well
2026年6月12日
DFS Furniture - Stirling からの回答
Hello John,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Heather was absolutely fabulous
Heather was absolutely fabulous. Very friendly, knowledgeable and professional. We had a wonderful conversation about what I wanted and she patiently helped me to get it. Excellent service from start to finish. Financing was simple and stress free. Everything was explained perfectly.
2026年6月12日
DFS Furniture - Stirling からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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