Mustafa was awesome, recommended the LAY-Z-BOY when we spoke, after over an hour of looking at every chair. We went back to the LAY-Z-BOY and bought the one recommended. Excellent service by Mustafa.... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Nicky the sales man was outstanding. He was attentive, compassionate and caring. He took exceptional care of us especially my elderly mum , making sure she was comfortable at all times during our time... もっと見る
企業が回答しました
Alan's customer service is amazing! My partner and I have just purchased our first home so wanted our first couch to be perfect, we'd popped into DFS a couple of times but both liked different things,... もっと見る
企業が回答しました
Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young chil... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, 英国
- 0333 999 9829
4.9
優良
5116件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely friendly staff
Lovely friendly staff, not at all pushy. My mum had quite specific requirements and the DFS team helped with everything. A pleasant store with a huge range to choose from.
2026年7月13日
The service we received was…
The service we received was outstanding. The lady who helped us was lovely and gave us all the information we needed to make our choice on our perfect sofa
2026年7月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
DFS Furniture - Stockport からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Nicky was fabulous
Nicky was fabulous, so informative and so much knowledge and really easy to chat with and his colleague Shawn.
2026年7月13日
DFS Furniture - Stockport からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very attentive and approachable
Very attentive and approachable. Answering all our questions.
2026年7月12日
DFS Furniture - Stockport からの回答
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Lovely staff
Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young children too! Thank you for all the help!
2026年7月12日
DFS Furniture - Stockport からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Mustafa was awesome
Mustafa was awesome, recommended the LAY-Z-BOY when we spoke, after over an hour of looking at every chair. We went back to the LAY-Z-BOY and bought the one recommended.
Excellent service by Mustafa.
2026年7月12日
DFS Furniture - Stockport からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Stockport からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Stockport からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Super!
Jackie was very helpful and showed us lots of different options that might suit our home.
2026年7月11日
DFS Furniture - Stockport からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Shawn was especially helpful and his…
Shawn was especially helpful and his knowledge and people skills were brilliant. Would highly recommend him and the store
2026年7月11日
DFS Furniture - Stockport からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Stockport からの回答
Hello Nigel,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Staff were friendly
Staff were friendly, as per last visit when i bought a sofa and two armchairs some years ago, and no hassle. Very thorough and went through everything. Excellent alround.
2026年7月8日
DFS Furniture - Stockport からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Stockport からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Jackie the lady who dealt with our…
Jackie the lady who dealt with our purchase was very helpful understanding and understood what we really needed
2026年6月30日
DFS Furniture - Stockport からの回答
Hello Carol,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Really good felt relaxed and…
Really good felt relaxed and comfortable and the staff was brilliant very helpful
2026年6月29日
DFS Furniture - Stockport からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent Fantastic Service and Helpful Staff" customer service
Excellent customer service! The staff at the Stockport branch were incredibly helpful, polite, and professional. The whole process was smooth and pleasant. I am very satisfied with my experience."
2026年7月6日
DFS Furniture - Stockport からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I went in for a sofa and the woman that…
I went in for a sofa and the woman that helped me was excellent. Everything explained very clearly and helped me to pick out a colour. Wonderful customer service.
2026年7月6日
DFS Furniture - Stockport からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Sales person really knowledgeable…
Sales person really knowledgeable friendly and polite helpful
2026年7月6日
DFS Furniture - Stockport からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Jackie is 10/10
Jackie was excellent throughout the purchase process. She was incredibly informative, clear when answering my many questions, and allowed me plenty of time to think about the purchase. She made a big purchase feel very calm and easy to do.
2026年7月4日
DFS Furniture - Stockport からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
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