DFS Furniture - Stockton レビュー 

8,801
TrustScore 5段階評価の5

4.9

4 Middlesbrough Road, Park Avenue, TS177BT Thornaby, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... もっと見る

5つ星のうち5の評価

All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... もっと見る

企業が回答しました

5つ星のうち5の評価

Lucy in the Teesside Park store could not have been more helpful. Her product knowledge, and helpful attitude made choosing our furniture so much easier. We never felt rushed or pressured, I fact at o... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • 4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, 英国

  • 0333 999 9845

4.9

優良

TrustScore 5段階評価の5

8801件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(8,801)

過去12か月のレビュー数: 100,800

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic service as always

Fantastic service as always, I never shop anywhere else

2026年8月20日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent customer service from Toni…

Excellent customer service from Toni who went out of her way to find us exactly what we wanted

2026年8月19日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Brilliant service

Brilliant service, friendly, helpful and knowledgeable. Would highly recommend.

2026年8月19日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Outstanding customer service

Helpful, patient, warm, welcoming, supportive and full of useful information. Outstanding customer service. Liam was fantastic and went the extra mile. Warren was also super helpful on a previous visit.

2026年8月18日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

When we went into showroom everything…

When we went into showroom everything was set out very well smelt lovely Carl showed us around very professional when we found the suite we liked he talked through everything had a lot of time for us

2026年8月19日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Had a great visit to Stockton store and…

Had a great visit to Stockton store and toni helped with my order, very efficient and good customer service 😀

2026年8月19日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent service

Excellent service, staff and delivery drivers amazing.

2026年8月12日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Dale was fantastic

Dale was fantastic, went through everything and wasn’t your typical pushy sales advisor. Great service thank you

2026年8月17日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Listened to what my daughter wanted she…

Listened to what my daughter wanted she was able to see the settee she required on screen , we were happy and pleased with this service towards ourselves

2026年8月18日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello Pat,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service and experience

We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard. Payment options and aftercare were explained very well by Warren. Whilst there our grandson accidentally spilt hot chocolate on a show room sofa which was immediately attended to by one of the cleaning staff. We wish we took her name to give her a special mention in this review. The sofa was cleaned without any fuss at all, despite our embarrassment. Would revisit the shop to purchase in a heartbeat. Would highly recommend. 10 out of 10

2026年8月18日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello Andrew,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We where welcomed straight away

We where welcomed straight away, felt very reasured throughout.
Sales man was very helpful and made us feel very comfortable, would definitely shop here again.

2026年8月17日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Soon as we entered the store we were…

Soon as we entered the store we were greeted by staff they were very polite and friendly and very helpful we were offered a drink while they were sorting our order out would definitely go back to buy furniture great team and great customer service

2026年8月16日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Amazing customer service I believe he…

Amazing customer service I believe he was called Carl so happy with my experience

2026年8月17日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Friendly helpful service

We ordered a new sofa today. We had looked online but wanted to see what the sofa was actually like and the true colours of the fabric etc. The salesman greeted us but then gave us space to browse etc . When he noticed we were interested in a particular sofa he asked if we needed assistance and was very helpful and knowledgeable.
We weren’t rushed or pressured at all. We decided to take the offer of the extended care package after it was explained to us.
We look forward to receiving our new sofa and hope it’s as good as it looked in the showroom.

2026年8月17日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Sofa purchase

The people in the store were very helpful and there was no pressure. Just nice people supplying a very good service.

2026年8月17日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello Steven,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Debbie

Debbie! She is wonderful and the best sales person I have came across. Not at all pushy and was actually interested in getting to know us rather than selling. She is a credit to you!

2026年8月16日
DFS Furniture - Stockton ロゴ

DFS Furniture - Stockton からの回答

Hello Liam & Danielle,

Thanks for your lovely feedback, we’re glad to hear Debbie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

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