We ordered a L shape sofa from the Tottenham Court Road Branch. I have to say we couldn’t be happier. The service we have received has been very good. Staff in store, great, communication about progre... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Great in-store staff- friendly and knowledgeable and they took time and effort to make the delivery work. A great shame this store is closing soon but nice to have the great discount as a consequence.... もっと見る
The team at Tottenham Court Road was absolutely fantastic I cannot fault them,,, I would recommend them too anybody.... 10 out of 10 🙂🙂🙂🙂🙂🙂🙂🙂🙂
I brought the Kruze sofa even though no store had it on display. Went to London Tottenham Court Road branch and was seen by Narendra who was patient & brilliant!! The delivery guys were great. I’m h... もっと見る
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

連絡先
220-224 Tottenham Court Road, W1T 7PZ, London, 英国
- 0333 999 9837
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The man was very helpful in explains…
The man was very helpful in explains all the different options and specifications
Tas was very fun and helped us a lot…
Tas was very fun and helped us a lot with looking at different sofas and the best ones we could choose she was very kind aswell
Great Branch
The staff was helpful, we was just browsing for a sofa and they helped us choose the right for us. Ali was helpful finalising everything.
Excellent instore service
Visited the store on the morning on July 15th and both members of staff (didn't get their names) were extremely helpful and knowledgeable helping me pick my sofa. I ended up buying it online simply because I couldn't decide on what colour at the time but they very much helped lock it all in for me so huge thanks to both.
Very helpful staff.
The guys working in the store couldn't…
The guys working in the store couldn't have been more helpful or patient than they were. They went above and beyond to make sure I got exactly what I wanted.
Very friendly and knowledgeable
Customer service was excellent
super positive experience
Our shop assistant has been amazing. She gave us all the details we needed and helped us with the purchase!
Murat helped us and with a pleasant…
Murat helped us and with a pleasant smile answered our questions and offered advice about care of sofas bought.. He knows his products and is a very good sales person. Try not to loose him
The Manager) was very helpful and very efficient
The Manager) was very helpful and very efficient he Explain every detail to me.that was very helpfull
It was nice to have someone that knew what he was doing thank you
Very professional salesman
Very professional salesman, Murat. He helped us a lot and it is appreciated.
回答に AI 支援を利用する場合があります詳細を表示
22 weeks later and still NO sofa (quoted 9 weeks)
Ordered on the 9th February 2022 and still not received sofa by 13 July 2022.
Material was out of stock - they were having difficulty getting it - when I ordered and it still was not back in stock on 1st June 2022.
Was mentioned by the store manager that I would be offered between 0% - 100% of the delivery charge (£69) as a gesture of good will (which was very disappointing)
They should not have material swatches on the shop floor - or add a notice that delivery will be delayed - when they're out of stock.

DFS Furniture - Tottenham Court Road からの回答
Happy shopping
Great experience very polite and helpful professional staff able to complete transaction with no problem
Looking forward to order other items soon.
Thanks
I had a very pleasant experience
I had a very pleasant experience; Lauren - the DFS salesperson - was very helpful, patient, accommodating, and knowledgeable. In short, she did a wonderful job.
DfS…
I had gone into a DFS store and had a look around at the sofas, a sales rep came over to ask if they could help I explained what I had in mind .they were very helpful and very informative about styles and functionality of the sofas. I was very pleased with the purchase I had made.
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