We have been to your Watford store a few times, every visit we were offered help and information but never followed around or made to feel uncomfortable. At other store (not DFS) we were almost stalke... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Today we met Edmond who unlike other shops simply said hello and allowed us time before we requested assistance. We hate having sales people hound you so our experience was relaxed and not... もっと見る
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The service was excellent! We were helped by Ed who was fantastic; approachable, friendly, he listened to what we needed and really helped us pick the right furniture. He really valued us as people an... もっと見る
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All in all a great experience at DFS Watford, my partner and I arrived at the site and had a look around for around 30 minutes, there was no pressure from any of the staff while we were looking. When... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Lower High Street, Unit B, WD17 2JZ, Watford, 英国
- 0333 999 9806
4.9
優良
3790件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very happy with staff who helped ne to…
Very happy with staff who helped ne to choice my new sofa. Make all easy and simple. Very professional and friendly FFS staff.
2026年8月12日
DFS Furniture - Watford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Edmond was very friendly & extremely…
Edmond was very friendly & extremely helpful in aiding us to choose the right chair for my mum.
2026年8月11日
DFS Furniture - Watford からの回答
Hello Julie,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Ed (Del Boy) is a credit to your company
Ed (Del Boy) was absolutely brilliant! So welcoming and instantly made us feel so comfortable without any pressure to make a purchase. He answered all our questions and explained everything perfectly! Even took the trouble in explain how the recliner is built and gave us the reassurance they’ll be safe for our kittens! We never once felt rushed and actually left the store saying how great he was! He is an absolute credit to the company. Thank you so much Ed
2026年8月4日
DFS Furniture - Watford からの回答
Hello David & Amelia,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Very attentive staff who went out of…
Very attentive staff who went out of their way to answer questions and double check colour swatches
2026年8月11日
DFS Furniture - Watford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Staff were extremely knowledgeable and…
Staff were extremely knowledgeable and helpful. All finance and options were fully explained. The whole process was very easy and friendly.
2026年8月10日
DFS Furniture - Watford からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Watford からの回答
Hello Mrs Chester,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent Service…
Excellent Service and advisor was very knowledgeable and professional.
Sorted all out quickly and efficiently.
2026年8月10日
DFS Furniture - Watford からの回答
Hello Kadirvel,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Not rushed or pressured to buy
Not rushed or pressured to buy, but when we were ready the sale was easy.
2026年8月8日
DFS Furniture - Watford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The welcome was fantastic.The service…
The welcome was fantastic.The service we got from staff was excellent.She explain to us everything and been very patience also.She deserve some reward from your company
2026年8月8日
DFS Furniture - Watford からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
First Sofa
We’ve recently bought our first sofa.
Edmund was so helpful and really friendly. Made the experience really easy!
2026年7月25日
DFS Furniture - Watford からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great service and product
Daniel (Watford) was great to work with while we were trying to choose our sofas. He was very informative and knowledgeable about all products and we were able to bounce ideas of him until we reached our decision. Very happy with our chosen sofa.
2026年8月1日
DFS Furniture - Watford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing experience at the Watford…
Amazing experience at the Watford store. It was lovely to walk around and not asked all questions all the time. And when we needed help the gentleman was there to help, really lovely guy friendly and had all the information we needed. It was a very relaxing experience.
2026年8月4日
DFS Furniture - Watford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Excellent service
Excellent service, Kalpana made us feel ease and ghelped us to make right decision. Thanks . Best wishes.
2026年8月1日
DFS Furniture - Watford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great experience with a great guy!
We had a lovely experience after bumping into moez at our local DFS, he made the whole experience fun and smooth sailing. He helped us pick the sofa that was right for us after we gave him our measurements and what we liked honestly couldn't have done it without him. Thank you moez
2026年7月25日
DFS Furniture - Watford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Watford からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Watford からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Jada was super helpful
Jada was super helpful! She helped us with ordering our new sofa and sat down with us to chat about it and gave us lots of advice on how to care for it. So thankful to her and Lee who helped us out yesterday!
2026年7月30日
DFS Furniture - Watford からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent Sales Advisor Daniel 2HW
Our advisor 2HW - Daniel was excellent, and friendly throughout our purchase, carefully and with precision explained all of the details of the product, how to care for it, and general information for daily use of the product after delivery.
He explained about the delivery, final payment conditions and how notification would be received via email,for final payment either at any store or online.
He explained how the installation would be handled by the delivery and installation team.
We would add that he is a credit to the store and your business, excellent customer approach.
2026年7月30日
DFS Furniture - Watford からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine E
DFS Central Customer Support
DFS Furniture - Watford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Staff were very helpful and friendly
2026年7月28日
DFS Furniture - Watford からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
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