Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... もっと見る
企業が回答しました
Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... もっと見る
企業が回答しました
Relaxed, no pressure sales Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and did... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Stirling Road, Unit 1A, YO30 4XZ, York, 英国
- 0333 999 9849
4.9
優良
3612件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fenella was extremely helpful and…
Fenella was extremely helpful and answered all our questions whilst getting my new sofa! Highly recommend!
2026年7月26日
DFS Furniture - York からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Brilliant customer service from online
Brilliant customer service from online. Called me the following day when asked and answered my query.
2026年7月18日
DFS Furniture - York からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Guy was sound thank you
Guy was sound thank you. Really helpful. Explained everything well. Amazing service
2026年7月25日
DFS Furniture - York からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Clifton Moor Experience
The two ladies who helped me choose, and customise my sofa were great! They were friendly and explained everything extremely well
2026年7月23日
DFS Furniture - York からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service friendly assistant…
Excellent service friendly assistant was given all relevant information about my item I purchased
2026年7月16日
DFS Furniture - York からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were knowledgable and processs…
Staff were knowledgable and processs was easy and painless.
2026年7月21日
DFS Furniture - York からの回答
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Extremely helpful and friendly staff
Extremely helpful and friendly staff. Not pushy in any way. A stress free experience
2026年6月15日
DFS Furniture - York からの回答
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Made to feel welcome
Made to feel welcome. Very knowledgeable about sofa's I was interested in. Staff polite and very obliging.
2026年7月21日
DFS Furniture - York からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No pressure and once we decided the…
No pressure and once we decided the salesperson had great product knowledge and helped us decide exactly what we wanted.
2026年7月21日
DFS Furniture - York からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - York からの回答
Hello Debbie,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Listened to our requirements abd then…
Listened to our requirements abd then showed us all tge options. Was very helpful explaining the information to my partner with light loss
2026年7月20日
DFS Furniture - York からの回答
Hello Jenny,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Stephanie was excellent
2026年7月18日
DFS Furniture - York からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Was very satisfied with the service we…
Was very satisfied with the service we got. Able to look round at our leisure
No hasel from anyone. The staff were helpful and very friendly
2026年7月19日
自発的なレビュー
DFS Furniture - York からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - York からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
We can recommend DFS
The staff were very helpful and explained everything that we wanted to know.
2026年7月19日
DFS Furniture - York からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Happy with the service
Your staff member was very friendly and could answer all my questions
2026年7月19日
DFS Furniture - York からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - York からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Fenella was very helpful. She explained all the products and services thoroughly. She also made us feel at ease. it was a pleasant experience and would recommend dfs friends and family. And would definately use again.
2026年7月18日
DFS Furniture - York からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff help.
2026年7月18日
DFS Furniture - York からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - York からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
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