DFS Furniture - York レビュー 

3,612
TrustScore 5段階評価の5

4.9

Stirling Road, Unit 1A, YO30 4XZ York, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.

企業が回答しました

5つ星のうち5の評価

The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... もっと見る

企業が回答しました

5つ星のうち5の評価

Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... もっと見る

企業が回答しました

5つ星のうち5の評価

Relaxed, no pressure sales Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and did... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3612件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,612)

過去12か月のレビュー数: 97,964

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

There was a wide selection of furniture…

There was a wide selection of furniture and the showroom was very relaxed with a nice atmosphere. The assistant who served me was both polite and informative but not intrusive on my first visit. This time when I returned I saw him again and he could not have been more helpful and accommodating, offering tea or coffee and offered to get the manager to serve me as he was with another customer for quite a while. All in all my experience was very very good.

2026年6月23日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

5つ星のうち5の評価

Great service

Great service, good choice, price point very good.
Staff member very patient and helpful.

2026年6月22日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

bought a power plus recliner today …

bought a power plus recliner today ,was seen by Andy who explained everything we needed to know at Clifton moor york he seemed really experienced, I would recommend dfs to anyone.

2026年6月22日
自発的なレビュー
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Sofa bed purchase

We asked Andrew for some information on sofa beds.
Andrew showed us the stock in store, moved furniture to pull out the bed.
Went through all the information required on a purchase in detail.

2026年6月21日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Very helpful not pushy

Andrew at the York store was very helpful. Looking forward to receiving my new sofa.

2026年6月20日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Fantastic staff they know what they are…

Fantastic staff they know what they are talking about had a lovely lady called Emily

2026年6月13日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Helpful lady and professional

Helpful lady and professional

2026年6月20日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

The girl who helped was polite and…

The girl who helped was polite and explai ed everything to me which made it a good experience

2026年6月19日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Friendly an helpful

Friendly an helpful

2026年6月9日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Helpful and polite staff

Helpful and polite staff, efficient service and friendly advice, very happy with the experience.

2026年6月17日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Excellent friendly and helpful customer service

The store held a wide range of furniture for viewing and trying out. The friendly and helpful customer service was excellent. I was offered a coffee whilst the staff member talked with me about my chosen sofa and I was given time and help to ensure that my order was correct, and that I understood the delivery and aftercare procedures.

2026年6月16日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

I had a wonderful experience at the DFS…

I had a wonderful experience at the DFS store. The lady who assisted us was extremely helpful, attentive, and knowledgeable. She took the time to clearly explain both the service and the products, making the whole shopping experience smooth and enjoyable.

2026年6月16日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Very helpful staff

Very helpful staff , the customer service was fab.

2026年6月14日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Relaxed, informative and a pleasant experience

Relaxed, no pressure sales
Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and didn't feel pressured at any point. The process was explained in depth along with other peripheral stuff like care plan etc. The finance options were carefully explained and the approval came through quickly, allowing us to leave the store safe in the knowledge that we had completed everything.

2026年6月13日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Really helpful and friendly service

Really helpful and friendly service, buying a sofa can be a stressful task but the staff at dfs York made it simple and relaxing, everything was clear and communication was great as well as ensuring all information was correct so we know exactly what we was getting. Burnabus I believe his name was, was brilliant and so friendly

2026年6月13日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Excellent service

Excellent service, informative and very helpful from start to finish. Professional and diligent sales staff.

2026年6月12日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Brilliant service

Brilliant service! Very friendly and kind

2026年6月5日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Our experience was great see quickly…

Our experience was great see quickly told everything we needed to know and answered any questions we had,

2026年6月12日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello Craig,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful, very friendly, very knowledgeable.

2026年6月12日
DFS Furniture - York ロゴ

DFS Furniture - York からの回答

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

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