We had a problem with our conservatory roof when it dropped about 2 Inches. The company that I stalled it went bust just days after I reported the fault. I contacted DGCOS and at their request I... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a problem with our conservatory roof when it dropped about 2 Inches. The company that I stalled it went bust just days after I reported the fault. I contacted DGCOS and at their request I... もっと見る
企業が回答しました
DGCOS came and changed our condensation windows! P&P window company who installed the windows went bankrupt. We found DGCOS complaints department very supportive, even though the whole process was st... もっと見る
企業が回答しました
Great visit from the representative who took the trouble to explain everything showing me the quality I would eventually get. Fair price. Barry came and measured up when he did his survey and was a... もっと見る
企業が回答しました
Excellent process from start to finish all backed by a cast iron guarantee. Estimator listened to my requirements and made suggestions to improve them. Installers were polite, friendly and carried... もっと見る
企業が回答しました
The Double Glazing & Conservatory Ombudsman Scheme is a consumer protection organisation designed to bring peace of mind to homeowners.
Solutions House, Chorley Business & Technology Centre, Euxton Lane, Chorley, PR7 6TE, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Around 15 years ago I had a conservatory built by TWS, a Garforth based company. I had no problems with it, but due to the polycarbonate roof it was very hot in Summmer and very cold in Winter.
In late 2019 I made the unwise decision to have the roof replaced with a solid one. I signed a contract with TWS to install the new roof, but what I didn't realise at the time was that it was installed by a different company called NuRooms.
Around a year after installation, damp patches started appearing. Several visits by TWS provided temporary repairs before the damp patches re-appeared.
In early 2023 the damp patches became leaks and after repeated failed attempts to contact TWS, I discovered that both they, and NuRooms had ceased trading.
Fortunately the new roof came with a 10 year guarantee from DGCOS. There was a bit of "to and froing" with phone calls and forwarding of documents, but eventually a surveyor from Hipco (appointed by DGCOS) came out in mid November 2023 to see the problem.
A further delay whilst he submitted his report and materials were ordered, but eventually in late January 2024, Hipco removed the old leaky roof and installed a new one, completely free of charge. The work was carried out in two days (plus erection and removal of scaffolding) the new roof also has a double layer of roofing felt. I'm happy to report the new roof is leak-free and the damp has dried out.
I would advise anyone getting a new conservatory, or replacing an existing roof to ensure it has a DGCOS guarantee.

DGCOS からの回答
Friendly, very competitive prices, no pushy sales, Rimmers Windows is honest, good advice and a good company. Fitters very polite, clean and professional

DGCOS からの回答
Great visit from the representative who took the trouble to explain everything showing me the quality I would eventually get.
Fair price.
Barry came and measured up when he did his survey and was also careful to explain what I could expect.
Tom the fitter was thorough and cleaned up after the installation and would not leave unil I was happy with the install. I would Highly recommend this company

DGCOS からの回答
First class experience they came exactly on time and Darren the fitter was first class thank you Wardley

DGCOS からの回答
Wizard windows were helpful in deciding on the moulding and offer plenty of choice, the installers were great, efficient, tidy, reliable and very pleasant. Thank you Paul and Connor.

DGCOS からの回答
After the frustration of finding a fault on my front door and the company that fitted it had gone bust.It was great that DGCOS took over quickly and efficiently sent a surveyor round to confirm the fault and a new door was promptly fitted Hassle free by a great company to a high standard

DGCOS からの回答
Great work done. New front door fitted. All professional from initial visit to completion work completed to high standard. Would be happy to recommend...

DGCOS からの回答
Wonderful company
Done a superb job new door and windows
Really improved the warmth in the house as it was very cold downstairs
Work men came on time
Really recommend this company the front of my house looks superb now
Many thanks to Oliver and his team

DGCOS からの回答
After a nightmare in trying to find a reputable company to replace my conservatory roof it was excellent to find one who was member of DGCOS who in turn provided a guarantee and quality control of the work carried out. I will have no hesitation in using the same provider and DGCOS again.

DGCOS からの回答
Very helpful and informative the door fitter did a good job and was very polite and friendly and cleaned all the rubbish when he finished very impressed and would recommend them for future work

DGCOS からの回答
The Sales Team were friendly and knowledgeable and the was quickly followed up by a member of the team to do the measuring up.
The team of fitters worked well together and cleaned up after them. Unfortunately there was a problem with the door provided in that the lettter box was low and we had asked for one in the middle. The sales team swiftly arranged for a new panel to replace the one fitted and the door is completely to our satisfaction. It would have been 5 stars but for the mix up with letter box.

DGCOS からの回答
So pleased with every aspect,carnt fault this company.
They are friendly, helpful with no pressure.
The windows and doors we have had fitted are great, so pleased with them.
All the staff , from the office to the fitters are great. well done Firmfix .

DGCOS からの回答
I had a dispute with a (ex) member of dgcos who would not honour my 10 year warranty with a repair. Dgcos willingly took up the issue on my behalf and within a few days took the matter to a most satisfactory conclusion.

DGCOS からの回答
I had a service last year was great, this years service was a little different, sales man sold me a product I should of had and he was a little let’s say untidy however having had used T&K before I wasn’t put off, I may have been if I hadn’t used them previously. My experience this time with the rest of my experience was great surveyor explained why I couldn’t have my choice upstairs but we agreed a good compromise, fitters we’re on time and very respectful of mine & my dogs space, very polite & a team T&K should be proud of very efficient.
An overall great experience again

DGCOS からの回答
Great communication and follow up. Peace of mind.

DGCOS からの回答
Really recommend KLG Rutland for Windows,Doors and Conservatories,No pushy salesperson,surveyor ask questions to make sure it what you pick is right items you pick,kept updated with phones call for when the items be fitted one person to fit the item you ordered always on time to start work no hanging around waiting.Thanks KLG Rutland.

DGCOS からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。