Diamonds Factory ロゎ
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Diamonds Factory レビュヌ 

7,006
•
TrustScore 5段階評䟡の4.5

4.3

宝石店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Mahel in Hatton Garden was so helpful. He really went above and beyond for us, even sourced an IGI certificate for us and helped to arrange delivery to the Dublin store as we were leaving London. He w... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Sehr enttÀuschende Erfahrung. Unsere Eheringe kamen trotz rechtzeitiger Bestellung nicht an, wir haben Ersatzringe erhalten, die jedoch nicht unseren Ringen entsprachen. Daher haben wir die Ringsegnun... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We went into Diamonds Factory in Hatton Garden without an appointment but Mahel Patel made us feel very welcome and comfortable. He was very knowledgeable and advised us what to go for. We're delighte... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Good communications and a very pretty ring, the only downside was the delivery. I had notification that it was coming at 12.11-13.11 last Thursday 23/7, slightly worrying when it did not turn up, it... もっず芋る

䌁業が回答したした

䌁業情報

  1. 宝石店
  2. 宝食デザむナヌ
  3. ゞュ゚リヌ補造業者

Diamonds Factory に぀いお

圓該䌁業による蚘述


Shop Engagement Rings

Shop Wedding Rings

Shop Diamond Earrings

Shop Gemstones

Our Story

Contact Us


Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.

From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.

Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.

Our Promise

圓該䌁業による蚘述

Superb Value & Quality
Superb value matched with exceptional quality is what sets us apart from high street jewellers. Every design is handcrafted by our expert craftsmen using high-quality, ethically sourced materials. As each design is sent direct from the makers, cutting out the middleman, you pay up to 78% less than you would on the high street.
Visit Us
You can visit us in the world-famous Hatton Garden in London, Birmingham, Liverpool, Leeds, Manchester, Sheffield, Nottingham, Glasgow, Edinburgh, Newcastle & Belfast. Our team members are always happy to help and are on hand to give their expert advice on buying diamonds. If internet shopping is more your style, you can also visit us online.
Custom Jewellery & Bespoke Service
All of our jewellery designs can be beautifully customised, by selecting your metal type and diamond specifications, to create the piece you envisaged. If you prefer a completely unique design, you can also take advantage of our bespoke service.
Our Heritage
With four generations of expertise guiding us, a team of expert craftsmen and knowledgeable diamond experts, we've grown into one of the most trusted jewellers in the world.

連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

7006件のレビュヌ

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4.3

すべおのレビュヌ

(7,006)

過去12か月のレビュヌ数: 712件

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5぀星のうち5の評䟡

Outstanding service and breathtaking


Outstanding service and breathtaking quality!I cannot thank Diamonds Factory enough for their incredible support throughout the entire process of ordering an engagement ring. They were extremely kind, professional, and professional. Most importantly, they went above and beyond to accommodate an earlier delivery date so that the ring would arrive in time for my special occasion. The ring itself is of unique, exceptional quality and looks absolutely stunning. I highly recommend them with both hands!

2026幎6月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Total lack of response to my query.

Total lack of response to my query.
Very disappointing!!!!

2026幎5月28日
Diamonds Factory ロゎ

Diamonds Factory からの回答

Dear Dave,

At Diamonds Factory we pride ourselves on offering the highest level of customer service and highest quality items, unfortunately you have mentioned on this occasion we’ve fallen below our usually high standards.‹‹

We apologise for this experience with response. We cam confirm a member of our team have now responded to help resolve you query.

Kindest regards,

The Diamonds Factory Team

5぀星のうち5の評䟡

We visited the offices in Leeds and


We visited the offices in Leeds and felt very welcome and felt no pressure in regards to sales
 I was able to choose and design my ring and even though I was not able to really see how this may look once made
 when my ring arrived 4 weeks later
 just wow 🀩 it is more beautiful than I could imagine
 💍💍💍 thank you ☺

2026幎5月31日
5぀星のうち3の評䟡

I paid more than the advertised price


I paid more than the advertised price and when I contacted customer service they didn’t even respond, let alone give me back the difference.

2026幎5月30日
Diamonds Factory ロゎ

Diamonds Factory からの回答

Hello,

At Diamonds Factory we pride ourselves on offering the highest level of customer service and highest quality items, unfortunately you have mentioned on this occasion we’ve fallen below our usually high standards.‹

We’re sorry to hear that your experience and apologise for this frustration & disappointment.

The Diamonds Factory Team

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