I mucked up a lot of the order details and these folks were prompt and polite in helping me rectify it. Appreciate you!
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So like an idiot, I placed an order but forgot to double check the address of the recipient (the intended was someone I've sent a satchel of Richards to before), and inadvertently addressed a box of c... もっと見る
I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived... もっと見る
Very poor service and emails go unanswered. They were willing to send multiple shipments to a person at their work - even though it is against their policy. they are encouraging harassment and are n... もっと見る
企業が回答しました
企業情報
連絡先
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product
I ordered some for myself to check out product before sending to friends.
Well made, very tasty, quick delivery.
GREAT PRODUCT! I had one item get lost in mail, quick reply and replacement. I will continue to buy from this company!
Extremely fun.
I’ve ordered gag gifts from this vendor…
I’ve ordered gag gifts from this vendor for years. They always have some sort of promo going on and shipping is fast. Most recently my order was lost in transit. I emailed, was promptly replied to and a replacement was sent out with no issues.
great service!
I had accidently put in the wrong address, I emailed them to ask to change it, thinking oh they wouldn't do that. Got an email shortly after that and they were able to change the address!
Never received my order
Never received my order. They never replied to my repeated requests. They don't even supply a phone number to call. Do not buy from this company. You will be greatly disappointed !

Dicks By Mail からの回答
I had an issue with shipping and they…
I had an issue with shipping and they were quick to respond and resolved my issue. Great to work with. This is the best prank! We will be laughing about this for years!!!
Worst customer service
Worst customer service. Do not order from them, they will just rip you off. Take your money and never send anything.
Quick email response
I have ordered a couple times and am always happy with service and the product gets a good laugh. I submitted an order and there was an error in the shipping address, I emailed them to please correct before sending and got a quick response with the correction.
Very helpful
Very helpful. USPS did not deliver because of a name issue, company re-shipped after changing.
Great Customer Service
I screwed up and put my address as the ship to. I emailed about it. They were able to catch my order and fix it.
Quick response when an item went missing
I've ordered throughout the years and the recipients always got a big laugh. In the latest (January 2022) order one of the items was missing. Without hesitation DbM sent another calendar which arrived a few days later. Thank you so much for taking care of us and our silly sense of humor!
Your product was sent as an harassment…
Your product was sent as an harassment vehicle to my daughter here in Canada, I need to find out who the sender is.
Awesome customer service
Awesome customer service. I would 100% buy from them again. My order came on time and tracking was easy.
Ordered beginning of December for…
Ordered beginning of December for Christmas. Sent 2 seperate orders and neither have arrived. I've sent 6 emails and no response. I have no idea how to get in touch with this company!!!!!
They have glorious selections for…
They have glorious selections for starters. Their team is beyond amazing as well and extremely helpful! I already have 4 more orders planned in the next month.
order hasn't arrived
my order still has not arrived and they will not respond to my emails, the tracking information for my order also doesn't work, i have been waiting for over a month for my order
update still no email response

Dicks By Mail からの回答
Fast and great response to problem
Had a mailing issue and they were great sending a new shipment right away. Super friendly and helpful.
Order never showed up
Order never showed up. Customer service reached out about the order and reshipped.
Hands the best Customer service I have dealt with in awhile.
I ordered a gag gift of eat sh** on…
I ordered a gag gift of eat sh** on December 18,2021. I didn't expect Christmas delivery but i did expect some type of email giving a expected date . Order # 363093. apparently this is the only way to get in touch with this company. I hope to get a response
* edit. I was contacted with delivery information within days. Issue with my email.

Dicks By Mail からの回答
Great Customer Service
I placed an order and had an issue with the shipping address. I contacted them via email and got a quick response and my issue was corrected. Top notch customer service and the products are absolutely hilarious! Great company to order from!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







