Digitalis Direct レビュヌ 565

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TrustScore 5段階評䟡の5

5.0

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5぀星のうち5の評䟡

The stylus on our turntable unfortunately broke, so I emailed Digitalis Direct and asked if they sold replacements and they did, thankfully! Ordered one and received it a couple of days later, super... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

First time buying from Digitalis and I am thoroughly impressed. Speedy delivery from a decent courier. And excellent customer service when the item was incomplete through no fault of their own. Would... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Digitalis themselves were faultless. The product was great and well-packed. An initial problem with ordering resulted in a prompt and effective call-back from one of their staff - good work! I'm ple... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered a turntable and speakers set from their eBay store and was so impressed how quickly it arrived, especially as it arrived on a weekend. The audio technica turntable and edifier speakers are... もっず芋る

䌁業が回答したした

䌁業情報

  1. 電子機噚店
  2. ハむファむ店
  3. 家庭甚オヌディオ機噚店

Digitalis Direct に぀いお

圓該䌁業による蚘述

Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.

Brands you can expect

Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.

Best Prices and Unrivalled Customer Service

Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).

No Hassle Returns

All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.

Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.

With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!


連絡先

5.0

優良

TrustScore 5段階評䟡の5

565件のレビュヌ

5぀星
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1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

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5぀星のうち5の評䟡

Extremely fast delivery and all boxes


Extremely fast delivery and all boxes delivered free of damage and as described on site. Set up and all working perfectly. Great service.

2025幎12月12日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Than k you for your review Kevin! We're glad we were able to offer you a great service!

5぀星のうち5の評䟡

I ordered a product from Digitalis

I ordered a product from Digitalis Direct via Amazon. Unfortunately, the courier lost the item during transit, but Digitalis Direct swiftly sent a replacement for no extra charge. Moreover, Digitalis Direct was quick to respond to my messages, and were friendly and helpful throughout our communications.

2025幎11月28日
自発的なレビュヌ
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Fiona! We're sorry that you experienced an issue with our courier. We're glad that we could help you with your issue and get you a replacement with you in time for Christmas!

5぀星のうち5の評䟡

Great from start to finish

Great product and amazing sound quality at this price point. Digitalis themselves were great and very responsive to any questions. Only downside is the courier company who even though instructions were loaded onto the app as I didn’t want £340 worth of audio equipment left on the doorstep, still just left the parcel on the doorstep but this should not reflect on the seller

2025幎12月12日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Leonardo! We're glad you're enjoying your order and we have raised your concerns with DPD to make sure that situations like this do not happen.

5぀星のうち5の評䟡

Excellent

Excellent. Many thanks for your excellent response and delivery. Thanks to Pete.

2025幎12月12日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Rod!

5぀星のうち5の評䟡

Easy to order. Vision plus WiFi router

Easy to order. Item not in stock straight away but the company kept in touch with me and it was delivered in time as promised. Great piece of kit for our motorhome and a good price. Happy customer.

2025幎11月17日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Lisa! We're sorry your order was out of stock originally but hope you enjoy your mobile WiFi system!

5぀星のうち5の評䟡

Great Experience

Superb service, professional and attentive. The staff helped me through the decision process and set up.

2025幎12月10日
自発的なレビュヌ
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Iris! Our customer support team are always here to help anyone through what can be a difficult decision when deciding what is right for you. We're glad we could help!

5぀星のうち5の評䟡

I had an issue with my Dali Katch G2


I had an issue with my Dali Katch G2 which had suddenly stopped working. Having contacted them their response was immediate with the information I needed in order for me to get the speaker working again. Very impressed with their customer service and happy to give them a much deserved five stars 👍

2025幎12月10日
自発的なレビュヌ
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review! When a product has an issue, we are always quick to respond and get you back up and listening as soon as possible. We're glad we could help and hope you enjoy your speaker!

5぀星のうち5の評䟡

Amazing customer support

We ordered an Audi-technica turntable in June. It arrived really quickly. However in December the tone arm stopped making contact with the record. I contact Digitalis directly who have been fantastic. They tried troubleshooting initially which did not resolve the issue. As a result they have just sent out a replacement turntable. No quibbles or trying to avoid this. Julie you have been fantastic. Thank you.

2025幎12月8日
自発的なレビュヌ
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Dave! When an issue occurs with your purchase, we always act quickly to make sure it is sorted with as little fuss for you as possible. We're glad we were able to help you!

5぀星のうち5の評䟡

Ordered Friday morning delivered


Ordered Friday morning delivered Saturday afternoon! Easy tracking and a one hour time window provided so knew exactly when it was arriving

2025幎11月28日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review! We use DPD and Royal Mail as our courier partners so you can be assured of a high quality delivery with free next working day delivery!

5぀星のうち5の評䟡

Custom Order? No Problem!

I needed custom lengths of QED XT25 cable with Airloc terminations, which wasn’t listed as an option on the website. After calling Digitalis, Liam went above and beyond to make it happen. His willingness to help, attention to detail, and genuinely friendly approach were outstanding.

Despite it being almost 3:45pm, he personally ensured my order was made up and dispatched the same day for next-day delivery. That level of dedication is rare.

Absolutely exceptional service from Digitalis.

2025幎11月27日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Omar! When we receive any request from our customers we always go above and beyond to satisfy their requests.

Despite the difficulty to fulfil your order in the short amount of time we had, we still got it out on that nights collection as we know exactly what it's like when you just want to get to started with your project!

We're glad we were able to help you and look forward to serving you again!

5぀星のうち5の評䟡

Really great service

Really great service - called up to ask a few questions before placing an order and nothing was a problem. Arrived super quick and well packaged

2025幎11月27日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review! Glad we could settle your queries!

5぀星のうち5の評䟡

Exceptional customer service.

I ordered Dali speakers and cable from Digitalis that were despatched promptly, but unfortunately there was a problem with DPD and delivery was delayed. I contacted Digtalis and they made every effort to resolve the problem with DPD whist keeping me informed as to progress. I now have my speakers and am very pleased with them. I wouldn’t hesitate to buy from them again.

2025幎11月22日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review! We apologise for the delay with DPD but glad you are now enjoying your DALI speakers and QED cables!

5぀星のうち5の評䟡

Digitalis Direct Highly recommend

I ordered a Steepletone Houston. It arrived quickly but when it was taken out of the box. It was faulty.
I emailed Digitais requesting a return and refund. They answered quickly and a return was organised with no fuss and received my refund the next day.
I would have no hesitation in shopping with Digitalis Direct again. And I would highly recommend them.

2025幎11月8日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Andrea! We're sorry you received a faulty product but we are glad our service was of a high enough service for you not to lose confidence in us and want to want to shop with us again!

5぀星のうち5の評䟡

Good customer service

Turntable and speakers I ordered from Digitalis were a good price and arrived promptly. Sadly courier threw them over my 6ft gate. Rung Digitalis and they were very good. Agreed that I could return and they would replace. This was all done quickly with the minimum of fuss. Good company to deal with

2025幎11月22日
Digitalis Direct ロゎ

Digitalis Direct からの回答

Thank you for your review Nicola! We're sorry that the courier was careless with your order, we take matters like this very serious and always make amends with our customers before raising the issue with our courier services. We thank you for your patience and glad we were able to sort your problem!

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