Dear discount filter I contacted Jill at your customer service this morning to discuss my recent order. She was very helpful in making sure I wasn’t charged the shipping fee & refunded it . That... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I left an email noting I had used the wrong delivery address. You representative called, changed the address and pointed out I may have ordered the wrong filter. She set up a return and helped me orde... もっと見る
Really appreciate the interactive guide on your website that helps me order the right water filter for my fridge. I also appreciate that you offer a couple of filter options. Like that you regularly h... もっと見る
企業が回答しました
The filter was delivered on the day it was scheduled and was packaged really well so there was no damage. I ordered a filter from a different company and the packaging was ripped. Later that filter l... もっと見る
企業情報
当該企業による記述
Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.
Easy Returns
90 Day Return Policy
Sometimes products just don’t work out, we can help you with your unused products 90 days from the original shipping date. We will gladly refund you the amount of your product purchased, if returned unused within the 90-day window.
Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.
If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.
INSTRUCTIONS:
Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.
If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.
INSTRUCTIONS:
- Use our contact us form and let us know you require a return (a link will open in a new window)
- We will respond to your message by sending you a Return Authorization confirmation and a shipping label
- Print and attach this label to your order and drop it off at any FedEx location or dropbox
- Once your order is received in our warehouse, we will process your refund per our return policies.
- We will issue a credit to your original method of payment within 14 days after we receive the return package.
- Products that have been returned in used condition without receiving prior approval will not be eligible for refunds.
- Returns that weigh over 50 lbs may be subject to a restocking fee of 15%.
連絡先
560 22nd Street, 55992, Zumbrota, 米国
- 1-800-277-3458
- support@discountfilterstore.com
- www.discountfilterstore.com
4.6
優良
59件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The quick response to my need to return…
The quick response to my need to return filters because of wrong size.
2026年6月10日
Too much nagging
Honestly, stop pestering me for a review. Just leave me be, and I will use you again.
2026年6月2日
Discountfilterstore からの回答
Thank you for your review. I will forward this to our Team to look into.
3rd time ordering from them
3rd time ordering from them. Not only do they have great pricing but the order was shipped the next day. Nothing but a great experience!!
2026年6月2日
easy to use and quick
2026年6月1日
Great service Dear discount filter
Dear discount filter
I contacted Jill at your customer service this morning to discuss my recent order.
She was very helpful in making sure I wasn’t charged the shipping fee & refunded it .
That’s why I buy all my filters through you guys ! Great customer support
Thanks so much
Steve Lombardo
2026年6月1日
Have ordered several times in the past
Have ordered several times in the past. Easy to find needed product
2026年6月1日
Very good service
2026年5月4日
Discountfilterstore からの回答
Thank you for your review.
Please reach out if we can assist you.
DISCOUNT FILTER STORE-
1-800-277-3458
Fixed wrong delivery address and wrong filter
I left an email noting I had used the wrong delivery address. You representative called, changed the address and pointed out I may have ordered the wrong filter. She set up a return and helped me order the correct filters. Great customer service!
2026年5月4日
Discountfilterstore からの回答
Thank you for your review.
We are sorry to hear that the filter you ordered did not fit. We will reach out to you directly to assist you, in the meantime please call our Customer Service Department to request to return the filter and for help in getting the correct filter you will need.
DISCOUNT FILTER STORE-
1-800-277-3458
Fast turnaround.
2026年5月4日
Great help in receiving a new Light…
Great help in receiving a new Light Tubes / tubes for UV System .
2026年5月1日
I appreciate the help I was given when…
I appreciate the help I was given when I had to return an item that was the wrong micron number.
2026年5月1日
Great resource for water filters
Really appreciate the interactive guide on your website that helps me order the right water filter for my fridge. I also appreciate that you offer a couple of filter options. Like that you regularly have deals on purchases too. Have been a reliable source for several years.
2026年5月4日
Discountfilterstore からの回答
Thank you for your review. We appreciate your continued business.
Discountfilterstore からの回答
Thank you for the review.
It's great that you're looking to save on your next order! We have a few ways to help you get the best value, specifically through our active promotions and our loyalty program.
Current Promotions
Site Banners: The quickest way to find active discount codes is to check the header banner on our homepage. We often feature seasonal sales or category-specific codes there.
Newsletter Sign-up: If you haven't already, signing up for our email newsletter usually provides an instant one-time discount code for your next purchase and keeps you updated on flash sales.
Loyalty & Rewards Program
Earning Points: For every dollar spent, you earn points that can be converted into discount vouchers for future orders.
Redeeming: You can check your current point balance by logging into your account and visiting the "Rewards" section. During checkout, you’ll have the option to apply your available rewards directly to your total.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。