Dear discount filter I contacted Jill at your customer service this morning to discuss my recent order. She was very helpful in making sure I wasnât charged the shipping fee & refunded it . That... ãã£ãšèŠã
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I left an email noting I had used the wrong delivery address. You representative called, changed the address and pointed out I may have ordered the wrong filter. She set up a return and helped me orde... ãã£ãšèŠã
Really appreciate the interactive guide on your website that helps me order the right water filter for my fridge. I also appreciate that you offer a couple of filter options. Like that you regularly h... ãã£ãšèŠã
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The filter was delivered on the day it was scheduled and was packaged really well so there was no damage. I ordered a filter from a different company and the packaging was ripped. Later that filter l... ãã£ãšèŠã
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Our mission is to provide easy-to-find filter products for water, air purification, pools, spas, and appliances at low prices that everyone can afford. We have hundreds of thousands of loyal customers, including end users, Fortune 500 companies, universities, government agencies, and other institutions. We provide our high-quality products and services to great companies and organizations throughout the U.S. and the world.
Easy Returns
90 Day Return Policy

Keep all your packaging and any manuals included until you are sure you love your purchase. Please contact us for a Return Authorization (RA) number and shipping label.
If you have a question, send us a photo or video of any incorrect items you receive, and we will do our best to solve the problem.
INSTRUCTIONS:
- Use our contact us form and let us know you require a return (a link will open in a new window)
- We will respond to your message by sending you a Return Authorization confirmation and a shipping label
- Print and attach this label to your order and drop it off at any FedEx location or dropbox
- Once your order is received in our warehouse, we will process your refund per our return policies.
- We will issue a credit to your original method of payment within 14 days after we receive the return package.
- Products that have been returned in used condition without receiving prior approval will not be eligible for refunds.
- Returns that weigh over 50 lbs may be subject to a restocking fee of 15%.
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560 22nd Street, 55992, Zumbrota, ç±³åœ
- 1-800-277-3458
- support@discountfilterstore.com
- www.discountfilterstore.com
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The delivery is fast
The delivery is fast. I tried to use my points but i use more points in the process.
great place for filters!
Offering discount sales and free shipping is greatly appreciated. Your online ordering is easy to use.
No problem ordering but havenât got theâŠ
No problem ordering but havenât got the item so that part of the customer service I canât judge yet.
Honest, A+
Honest, quick response to my questions. Very helpful staff. Courteous. Very pleased. A+
It was most easy and simple to order
It was most easy and simple to order. Better than Amazon and any other company I've been using. They must know how to do the resl business, smart and successful! I can appreciate ð
I had trouble finding what I neededâŠ
I had trouble finding what I needed online so called by phone and got the help I needed. Placing the order was simple.
Quick and easy
The representative that answered theâŠ
The representative that answered the phone was very patient with me and I got the right filters.
I entered my refrigerator model # andâŠ
I entered my refrigerator model # and ordered water filters they recommended. They arrived are were the wrong size. I went to return and they are happy to take them back... They will charge me $12 for a return label and give me an $8 credit. So it will actually cost me $4 more to retun them then to throw them away
I was sent filters that i did notâŠ
I was sent filters that i did not order.
I called customer service and did not get any help.
Horrible company with poor customer service.
Poor service
The filters that were ordered did not fit, not even close as a guaranteed fit. Contacted customer service and the fee to return. The filters are not worth it. Very poor customer service will not order from again.
Truly above and beyond
Truly above and beyond. Fast shipping, fast and super easy handling of returns, extremely pleasant and helpful customer service.
Not discounted!
Tried to order a filter, and they were more expensive than buying direct on the manufacturer's website!
I guess it's a discount if you consider paying MORE to be a discount!
Best price!
They always have the best prices on the specific filters I need! They beat the local supliers by two to one!
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