The service from Diss Ironworks was excellent. They communicated with me by email making sure my order was correct even refunding one lot of postage. As i had ordered the same thing twice. The courie... もっと見る
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Good prices and good availability, decent delivery. Nothing to write home about, just good, solid all round effort. Oh, and the products are great, just what we’d looked for.
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Really beautiful, solid brass handles. I put them on my wardrobes and they turned an ordinary wardrobe into something bespoke and special. I also like that they are a local small business, and Id rath... もっと見る
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Ordered a range cooker from Diss - changed my mind on model and was able to easily change it with them and they matched a slightly cheaper price from another supplier. Arrived on time as agreed. Grea... もっと見る
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企業情報
Diss Ironworks について
当該企業による記述
About Diss Ironworks
Discover the essence of home and outdoor living at Diss Ironworks. With over 50 years of esteemed heritage, we have become one of the biggest, trusted retail stores in Norfolk. From the heart of your home to the tranquillity of your garden, our diverse range of products, including top-of-the-line range cookers, premium cookware, woodburning stoves, outdoor fires, BBQ’s and ironmongery, all selected to enhance every corner of your living space. Visit us in-store or online to discover how Diss Ironworks can elevate your space.
Range Cookers & AppliancesFrom the iconic craftsmanship of Aga to the contemporary elegance of Bertazzoni, our range showcases the finest names in kitchen appliances. Discover the enduring quality and timeless style embodied by each brand, whether it's the classic allure of Lachance or the innovative design of Mercury. With offerings from Everhot, Falcon, Fisher & Pakel, Heritage, and Ilve, we ensure every product in our collection surpasses expectations in performance and aesthetics. Explore our range today to find the perfect addition to your kitchen.
Outdoor living & BBQ’sIndulge in the ultimate outdoor living experience with our range of top-tier brands. From the exceptional performance of Big Green Egg to the accomplished craftsmanship of Gozney, we offer a range of options guaranteed to enhance your outdoor lifestyle. Whether you’re cooking up a delicious meal or unwinding by the fire our collection will transform your space into a haven of relaxation.
Log BurnersDiscover the timeless elegance and superior craftsmanship of Charnwood log burners at Diss Ironworks. Charnwood log burners are renowned for their exceptional quality, efficiency, and aesthetic appeal, making them the perfect choice for those seeking both style and performance. Explore our collection today and elevate your space with the distinguished charm of Charnwood.
CookwareFrom the durability of Le Creuset to the renowned artistry of Aga Cookshop, and the sleek design of Smeg, our collection offers a range of options to suit every kitchen. Whether you’re a seasoned chef or passionate home cook, our curated selection ensures that every dish is prepared with precision and style. Elevate your dining with the finest cookware brands available at Diss Ironworks.
IronmongeryExplore our selection of From the Anvil Ironmongery at Diss Ironworks. Renowned for their timeless artistry and durability, From the Anvil offers a range of crafted hardware and accessories to enhance any home. From door furniture to window fittings, each piece is designed with attention to detail. The perfect addition to elevate the aesthetic and functionality of your living spaces with the distinguished charm.
Our Services
当該企業による記述
- We're committed to providing support every step of the way.
- Which is why we partner with our suppliers and wider installation teams to offer services such as disconnection, connection and removal on Range Cookers; and installation on Woodburners. (Postcode and product restrictions may apply) Please get in contact with us if you require any further information about how we can suit your needs.
Our Nationwide Shipping
Standard delivery within 3-5 working days
We currently only ship to UK Mainland, Scottish Highlands & Islands, and Isle of Man. This may change in the future.
We use APC Express 24 hour for all shipments. Standard UK Mainland delivery typically takes 5–7 working days for in-stock items, with next day delivery available once dispatched. Scottish Highlands, Islands, and Isle of Man: 2–4 working days after dispatch.
Please see our website for specialist delivery terms for Range Cookers, Woodburners, Outdoor Cookers and From the Anvil Lighting and Ironmongery as they do not typically fall under the delivery times seen above.
連絡先
7 St Nicholas Street, IP22 4LB, Diss, 英国
- 01379643978
- info@dissironworks.co.uk
- www.dissironworks.co.uk
4.7
優良
1048件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 64％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly recommended
Web site easy to use and order.Speedy dispatch and delivery.
Highly recommended
2026年3月2日
Diss Ironworks からの回答
Thank you for your 5* feedback. We really appreciate the lovely review. All the best from the Diss Ironworks Team :)
Good product
2026年3月2日
Diss Ironworks からの回答
Thank you for your 5* feedback. We really appreciate the lovely review. All the best from the Diss Ironworks Team :)
Diss Ironworks からの回答
Thank you for your 5* feedback. We really appreciate the lovely review. All the best from the Diss Ironworks Team :)
the delivery was as promised and the…
the delivery was as promised and the delivery guys did a fantastic job setting it all up. we are extremely pleased.
2025年11月12日
Diss Ironworks からの回答
Thank you for your 5* feedback. We really appreciate the lovely review. All the best from the Diss Ironworks Team :)
Diss Ironworks からの回答
Thank you! Best wishes from the Diss Ironworks Team :)
The choice of APC as the delivery…
The choice of APC as the delivery company is a huge mistake.
They are totally unreliable - as an edit the reply is polite but untrue.
There are lots of bad reviews referring to your choice of delivery company.
They have 4 or 5 different names ??? Yes they did ring and were very polite - but as I said to the lady from the delivery company - Diss Ironworks said the it was my responsibility to chase up the parcel.
I sent emails to Diss Ironworks none
of which was responded to.
So let us stop responding in a black is white mentality - those of us who are on the older end do not ,will not accept that
2026年2月26日
Diss Ironworks からの回答
Good Morning Belinda,
Thank you for taking the time to leave us this feedback, and I apologise that it has taken me so long to reply to your review.
I completely understand your frustrations with your order and I believe by now, APC should have been in touch to directly apologise for the error and thus delay to your delivery. We very rarely have problems with this courier, but accidents do happen and I am very sorry that, in your instance, your delivery was a few days later than planned.
Please accept our sincere apology, and if you require any further clarity please do not hesitate to reach out to our customer services team.
Kind regards,
Grace
EDIT (12/03/2026):
Hello Belinda,
I appreciate your frustrations, and I can see that you have edited your review.
To clarify the situation; we first spoke at the end of the day on Friday 27th Feb, where the customer services team logged onto the APC delivery portal and advised you that your parcel seemed to be on its way, just delayed by a few stops. This was the most recent information from APC at the time. Understandably, you then followed this up with an email at 17:56 that day, to let us know that the delivery had not been attempted. As we had closed by this point, we did not pick up this email until we re-opened on Saturday, which by that point, you had called us in the Showroom and we were dealing with the matter over the phone.
I appreciate that the timing of this delivery on a Friday was frustrating as my colleague advised you that our APC office contact may not be open on a Saturday, but that we would try our best to get in contact and get an answer for you. I believe this is where confusion may have stemmed as she advised that you may also be successful in trying to contact your local depot too, who may be open, if you wanted to further escalate the issue. This was not instead of us trying, in-fact she escalated it to the extent that we were able to get ahold of someone at APC who then re-scheduled the delivery for Monday for you. After getting this answer, my colleague rang you back on Saturday and passed on this information to you, of which you were happy with.
Our Showroom is closed Sundays & Mondays, so we were not made aware that it had been pushed to a Tuesday delivery until we re-opened on Tuesday. At that point we reached out to APC to confirm delivery and they got back to us on the Wednesday confirming that it had been successful.
The customer service team then got back in touch with yourself to confirm safe receipt of your parcel and check-in to make sure that all was sorted for you. We did not receive a response to this email.
Once again, I can only apologise for the delay of your order, and I am glad to hear that APC also reached out to apologise for this error.
Please let me know if there is any further clarification or help I can provide.
Kind regards,
Grace
Diss Ironworks からの回答
Thank you! Best wishes from the Diss Ironworks Team :)
Diss Ironworks からの回答
Thank you for the lovely review! Diss Ironworks Team :)
Diss Ironworks からの回答
Thank you for the lovely review! Diss Ironworks Team :)
Just happy with things
2026年2月19日
Diss Ironworks からの回答
Thank you for the lovely review! Diss Ironworks Team :)
Excellent service and lovely friendly…
Excellent service and lovely friendly staff.
Thank you xx
2026年2月19日
Diss Ironworks からの回答
Thank you for the lovely review! Diss Ironworks Team :)
Just what I needed!
2026年2月17日
Diss Ironworks からの回答
Thank you for the lovely review! Diss Ironworks Team :)
Excellent!
Bought an Induction Range Cooker. The installation service was excellent. The team delivered the new cooker, disconnected and capped off my gas and electric cooker, installed the new one meticulously, and removed the old one. No headaches for me. Highly recommend based on the installation service alone! Great price too.
2026年2月19日
自発的なレビュー
Diss Ironworks からの回答
Thank you for the lovely review! We are so glad you are happy with your new range cooker. All the best from the Diss Ironworks Team :)
Good price on Aga chefs pad delivery…
Good price on Aga chefs pad delivery prompt and reasonably priced will use them again !
2026年2月12日
自発的なレビュー
Prompt delivery
Prompt delivery, Aga gloves arrived just as I ordered. Straight forward transaction
2026年2月12日
First class and friendly service.
2026年1月27日
I have no complaints about this…
I have no complaints about this company. They are very professional and excell at customer care. Will use again when needed.
2026年1月21日
Great service
Great service, lovely people. Nothing was to much trouble. The installation people were fantastic. They delivery the cooker, installed it in a professional and caring way. End to end service was fantastic. Can’t wait to use it.
2026年1月21日
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