After sending an initial enquiry I was contacted very quickly by Ben who was extremely helpful and guided me through the process really well. He responded to all questions very quickly. After being pa... ãã£ãšèŠã
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Quick response time to query and clear costs and detailed information throughout the 'start-up' process. I received emails and calls from Josh Leather and Alfred Gilgrist who were really helpful and w... ãã£ãšèŠã
It's so nice to work with a company that cares about its customers. I've only had to call customer service a few times, and each time, the two guys I have dealt with, Nathaniel and Matthew, have been... ãã£ãšèŠã
I spoke with Ben at Divert to discuss having a 1100 litre waste bin, and he was very knowledgeable and gave me a quote for the fortnightly collections. I can not fault Divert or Ben at all, and woul... ãã£ãšèŠã
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speedy service
After filling out online form I got a quote within 30 minutes - Jack was very helpful and sorted out the best deal for me based on my requirements and was very quick at responding to emails with any queries I had - would highly recommend
Reasonably priced customer focussed
Very easy to deal with, customer focussed and well priced. Great service easy to set up. Jack was extremely helpful and knowledgable
Reliable company
We needed a reliable company and Divert have been excellent. Jack was professional and very efficient in arranging everything.
Total piece of mind
Clearing my back yard of some builders' waste wasn't top of my priority list, but needed to be done. When I contacted Divert, Jack worked patiently to get the required information from me, and then efficiently arranged a collection. The collection was very professional ... they kept me updated with text messages and (I think) one phone call. They came while I was out, took away all of the waste and none of the wrong things
Couldnât be more positive about Divert
Couldnât be more positive about Divert. Tee and team were helpful and got the job done quickly. Would recommend.
Quick service
Brill, competitive price, come within 2 days dealing with a small amount of waste contaminated with sewage.
They were the only company who could handle with small amounts and responded promptly to all methods of communication.
I would use again if I ever needed to.
Great experience from this team
Great experience from this team. We recently renovated our bathroom and you wouldnât believe the mess of the yard from various tradesman doing their bit. Divert were friendly and very helpful clearing all of the mess for us. Would highly recommend their services. Thanks again Divert.
Excellent customer service from Mariam.
Excellent customer service from Mariam.
Fantastic service from start to finish
Fantastic service from start to finish. This is the third time Iâve used this company - the team on the phone are friendly and professional and bend over backwards to accommodate customersâ needs. The people who came to clear waste were good humoured, patient and worked efficiently, unfazed by the amount in my garage, calmly breaking up old furniture and loading it into the van. Itâs such a relief to have everything cleared. Many thanks to all the team!
Great Service..
Great Service... Daz and Rob our collection guys are great!! always happy and happy to help!
Great customer service!
I needed some roof felt disposed of, and my local authority recommended them. Great communication and customer service beforehand, and the blokes came on time and were polite. Got a follow up call to check everything went ok, too!
5* Service
Many thanks to Josh and Liam for a fantastic service on a recent warehouse clearance. Around 15 loads in total had to be removed from site, including HAZ waste and machinery which had to be split down. Great communication and relevant paperwork provided.
Looking forward to continuing to build on our already strong working relationship
Ross Burton
Great staff and service
Great staff and service, I have called them several times and always friendly and helpful. Thankyou and keep up the good work.
Very very very communicative andâŠ
Very very very communicative and helpful throughout the entire process. Tee was super helpful and particularly polite and informative on the phone. From such a good experience we will defo be using them again.
Great service and communication
Communication with Divert has been excellent - they were patient whilst we moved locations, and were always on the phone or email checking in to see how things are going.
Very pro-active, very professional.
Great company to deal with
Great company to deal with. Staff both in the office and on site went above and beyond to help. Would highly recommend.
Yorkshire Finesse
Spoke to divert many times and it it always a pleasurable experience.
Big shout out to Mariem who is extremely helpful and always sticks to her word with resolutions/ updates /call backs. Get this lass a promotion sorted or treat her to a break away to somewhere exotic like Wakefield.
Keep up the sound work
Always reliable and swift service fromâŠ
Always reliable and swift service from Daz and Rob who pick our bins here at Dudley Hill Car Sales. Nothing is an issue for them. Would highly recommend
Excellent service all round
Excellent service initially from Josh to organise my collection, followed by prompt paperwork communication and excellent collection service. Large piece of furniture removed from inside my home very quickly and efficiently. A little on the expensive side but it would not deter me using them again and recommending them
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