Dobbies Garden Centres - Beaconsfield レビュー 120

Received my first rewards for the loyalty card. Many thanks to Lucy in the café for suggesting this!

As a Wyevale, the cafe at Beaconsfield, always had a good selection of food and drinks. Since becoming a Dobbies, despite the wonderful staff doing their best, you have run this part of the business into the ground! Beaconsfield is an affluent town, and many people visit the centre, but not having a decent cafe is a disgrace! Why have you let this part of the business deteriorate so much? I suggest you franchise the cafe area out, and let someone make a success of it. Not only will it generate an ongoing rental income for you,but it will also bring more people in to spend their money on Dobbies offerings.

The experience was very good.

Great found everything we wanted

I had a visit to the garden centre the other day.
The assistant was kind and cheerful.

Enjoy walking around the centre and looking at the new plants that have arrived.
Unfortunately I do find that there are so many items that are not priced ….which are not the plants and I cannot be bothered to keep finding a member of staff to ask for the price. Perhaps more staff is needed !

Went in to buy one thing I needed - it was in store - at the till I was pleased to get 20% off - a promotion I was not aware of.

We popped into the garden centre for coffee and cake. Friendly staff and relaxing environment. Good coffee and cake.

Apart from the quality of the goods at the Beaconsfield branch, the staff are what make me go back time and time again.

Disappointed in the cafe, very limited range, most not available. Only one member of staff

We went to the cafe and were promptly served our drinks. We had them outside - please keep the outside seats available over winter because of Covid worries. Afterwards took advantage of 20% off to buy Xmas gifts.

We often shop at Dobbies. We love using the club card points for a drink in the cafe and enjoy shopping for our garden. Good service, good range of products and helpful.

Great choice of healthy plants and helpful advice from staff

Such a wide range of plants and gifts at Dobbies. The plants are always good quality and at good price. Friendly & helpful staff are always at hand.

Staff are delightful - usually go in for coffee but always come out with a purchase!
I miss the lovely baked potato they used to do at lunchtime

Hello - Just a suggestion that you might like to give staff in your Beaconsfield branch some training in both customer service and the law. I used my own bag to carry some bulbs to the checkout, and as I unpacked them to pay, the lady on the checkout announced quite loudly that I had committed a ‘shoplifting offence’. When I politely pointed out that this was, in fact, not true (no intent, hadn’t left the store etc) she just carried on telling me that she was right…