Ordered them sometime ago but they did say on the order to be dispatched mid to end of March. Recieved email to say item requested now being processed. Was Initally concerned when saw they arrived in... ãã£ãšèŠã
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Customer service very good. One of my orders first plug plants was put through my letter box and fell several feet to the porch floor. This dislodged the plants which broke several and couldnât tell w... ãã£ãšèŠã
Offers seem attractive but don't be tempted to order their small plug plants. The plants looked stressed and survial rate is poor despite the very best care. These type of plugs are too delicate to be... ãã£ãšèŠã
I was very concerned that the postal date on Royal Mail tracking was a Thursday, but did not arrive till the following late Wednesday, so after re-potting these 20 Fuscia plugs into 3" pots. But, almo... ãã£ãšèŠã
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Suttons ã«ã€ããŠ
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Welcome to the official TrustPilot profile for Suttons
Thank you for sharing your feedback with us. Each review you share helps us understand what weâre doing right and where we can improve, helping us make the experience better for all our customers.
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Suttons Consumer Products
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- Our Guarantee
- All Suttons products should reach you in perfect condition, just as they left us. If you are dissatisfied in any way with their condition on arrival, please let us know within 14 days. We are only liable for the cost of the goods as quoted on the website plus the cost of delivery if the goods are faulty.
Suttons Delivery Information
Suttons 14 day guarantee!
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Suttons Consumer Products, Woodview Road, Paignton, TQ4 7NG, Devon, è±åœ
- 0344 326 2200
- www.suttons.co.uk
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The packet of tomatoes didnât containâŠ
The packet of tomatoes didnât contain the seeds . I gave emailed and heard nothing .
I also ordered 15 x alstroemeria bare roots - non have grown - disappointing.
Other seeds are doing well
Too long in the post
The plug plant petunias were in very poor condition when they arrived and looked as if they had been in the post for days before delivery. Looks like less than 25% will have survived. Not a good buy.
Very pleased to buy 3x3 tree lillies âŠ
Very pleased to buy 3x3 tree lillies on special offer; bulbs arrived already sprouting and have come through quickly and strongly after planting in situ.However there has been an issue with the last two deliveries; I requested delivery to my home address at E81DL,but they were sent to the community garden where I volunteer at N14LS.
Plugs arrived in good condition
Plants a little smaller than I expected but every single one of the 60 arrived in good condition ready to pot on.
An insert with a picture and description of mature plant size and growing conditions would have been a useful addition as I canât always remember what I ordered from the Facebook advert.
Duttonâs
The packaging was undone. No planting instructions with the sweet peas.
Despite me saying to leave the parcel at the front door the courier didnât even ring my doorbell ( ring bell) or come to the front door. It was left at my bins. I went out at midnight to look for it having just seen the email to say that it had been delivered.
Poor quality plug plants.
A number of the plug plants were in a poor state. I transplanted them imediately, put them into a propogater. Six or more died.
Fast deivery
Unhappy gardener
You sent me 60 replacement plug plants that were meant to be perennial but you sent me annual instead, they were posted through my letterbox and damaged yet again for the second time.
I'm now three weeks behind on my planting schedule and the replacement your meant to be sending me this time still haven't been dispatched yet!
Excellent customer service. Dreadful delivery
The customer service is excellent, however It would have been better if I hadnât needed them. I ordered 60 red pelargoniums. In transit they were virtually ruined. Without a quibble another batch was sent. Unfortunately this package also arrived badly damaged and the plants in poor condition, but usable.
The plants are all doing okay
A lot of the plants were reallyâŠ
A lot of the plants were really good.but some of the plants were not good enough to plant.
Always a good experience
Always a good experience, with selected items promptly delivered in good condition and most importantly - producing excellent results at harvest time! Will always recommend Suttons!
Lack of information on plants bit dryâŠ
Lack of information on plants bit dry on receiving them
Sweet pea plants are very young/smallâŠ
Sweet pea plants are very young/small and not yet ready for planting out. This conflicts with the claim prominent on your advertising. Not sure how many have been stopped.
Iâll have to try and bring them on in the greenhouse and hopefully they will come on in the next few weeks/months. Trevor L. Jones.
The order was delivered very quickly byâŠ
The order was delivered very quickly by Royal Mail. Generally in good order. a couple of plug plants were damaged and died.
The plants are wonderful and there is aâŠ
The plants are wonderful and there is a strong prospect that they will all do well in the front and back garden. With thanks, Alan
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