Dobbies Garden Centres - Derby レビュー 506

TrustScore 5段階評価の2.5

2.6

Burton Road, DE65 6BE Findern, Derbyshire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

First time of visiting the cafe here after being put off with huge queues on previous visit. Will be our last one now as this is the quality standard of there tea pot and don’t even get me on the cup... もっと見る

5つ星のうち2の評価

The staff are friendly. The food is ok but overpriced for what it is. The queue for food ordering is unbelievably slow, this is not an incidental finding, it has happened every single time I’ve been h... もっと見る

企業が回答しました

5つ星のうち4の評価

I used my birthday treat voucher and the coffee and cakes were delicious. My friend was equally impressed with her soya latte. The member of staff taking orders and payment was very pleasant and, g... もっと見る

5つ星のうち5の評価

Had a pleasant visit to Dobbies garden centre at Finder, Derby. The gentlemen serving in the cafe were delightful, friendly and helpful. The food was delivered quite quickly and was delicious. We ha... もっと見る


企業情報

  1. ガーデン センター

当該企業による記述

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


連絡先

  • Burton Road, DE65 6BE, Findern, Derbyshire, 英国

2.6

期待以下

TrustScore 5段階評価の2.5

506件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち4の評価

All visits are positive in most areas.

All visits are positive in most areas, just one gripe. I have twice (over a period of time) had to mention to a member of staff that the settees in the restaurant are not clean; there are stains and crumbs and there are crumbs on the floor, too, and this is first thing in the morning, not during the day when it would be understandable. Apart from that, the staff are lovely.

2022年9月11日
5つ星のうち4の評価

Bought a jumper

Bought a joules jumper. No problems.
Cafe is another problem, constantly short staffed and run out of basics. I.e. scones last week !!!

2022年10月5日
5つ星のうち2の評価

Not impressed

Forever looking at items of interest - only to find no prices on them, or items been moved and wrong price on shelf. So fed up with this problem I almost stop looking. Never easy to find someone to help.
Also items like gardening gloves are spread out in different places across the gardening area, need them altogether to see what is available etc. not impressed with shop, and prices higher than most other nurseries / gift shops I have visited.

2022年10月7日
Dobbies Garden Centres - Derby ロゴ

Dobbies Garden Centres - Derby からの回答

Hi, Thanks for taking the time to leave your feedback. I am sorry to hear that you have been having these problems on your recent visit to our garden centre. I have passed your feedback to the store management team to bring these issues. They will be able to look into this and make any changes necessary for the future. Best wishes, Karen

5つ星のうち2の評価

Very disappointed couldn’t choose what…

Very disappointed couldn’t choose what I wanted to eat for my lunch
After sitting looking at the menu
Why is there not a sign up as you enter the restaurant explaining this???
Some items had no prices on them no staff around to ask
So had to take to the till

2022年10月5日
Dobbies Garden Centres - Derby ロゴ

Dobbies Garden Centres - Derby からの回答

Hi, Thanks for your review. I am sorry to hear that you were unhappy on your recent visit to our restaurant and garden centre. I have passed your feedback onto the relevant management teams to bring these issues to their attention. Best wishes, Karen

5つ星のうち2の評価

Dreadful Lunch

Restaurant was busy. 3 of a party of 4 went to the counter to order, this took 15 minutes alone, understaffed. On ordering we were informed that jacket potatoes, toasties and pannies were not being served that day. Why ? No notice up, anywhere informing people that this was the case. 4 meals were ordered, our drinks (Tea) took 15 minutes to arrive, then a further 20 minutes before the meals arrived, and only then after chasing them up. If you have a menu on the table, then people expect to be able to order the basic items, sandwiches, jacket potatoes and toasties, if they can't it should be clearly noted before people enter the restaurant.

2022年9月30日
Dobbies Garden Centres - Derby ロゴ

Dobbies Garden Centres - Derby からの回答

Hi, Thank you for leaving your review. I am sorry to hear that you were unhappy with your recent visit to our restaurant. I have passed your feedback onto the restaurant management team to bring this issue to their attention. Best wishes, Karen

5つ星のうち5の評価

Three generations enjoy morning at Dobbies

I went to Dobbies with my daughter and my granddaughter who is nearly two. We enjoyed looking round the lovely plants and bulbs before we spent some time looking at all the tropical fish. Next we went to the cafe and the little one enjoyed playing in the soft play area. My daughter then selected a play tower for her cats and with my Dobbies card we got 20% discount. Everyone was happy including the cats.

2022年10月2日
5つ星のうち2の評価

Saturday visit and no food except for…

Saturday visit and no food except for cakes available again, what is happening with this restaurant?

2022年10月1日
Dobbies Garden Centres - Derby ロゴ

Dobbies Garden Centres - Derby からの回答

Hi, Thanks for your review. I am sorry to hear that you were unhappy with your recent visit to our restaurant. I have passed your feedback to the restaurant management team to bring this issue to their attention. Best wishes, Karen

5つ星のうち3の評価

Let’s walk in to the plant area.

I don’t like the lay out now. You don’t walk into plants but bbq now and unless you make a de tour you could miss the plants! The cafe hugely lets this garden centre down, we had to sit at our table so they could bring us a pot of tea so had eaten our cakes by the time it had arrived. The cafe seats are grubby and don’t give a good impression and Sainsbury’s what’s all that about??

2022年9月16日
5つ星のうち5の評価

Great Garden Centre with very friendly…

Great Garden Centre with very friendly and helpful staff.
The only thing that lets it down is the toilets which could with an upgrade. It doesn’t help though when members of the public seem to take pleasure in decorating the place with toilet roll and showing no respect.

2022年9月6日
Dobbies Garden Centres - Derby ロゴ

Dobbies Garden Centres - Derby からの回答

Hi, thanks for your lovely comments. I am sorry to read about the toilets and I will pass this on to the store. Thanks - Lucy

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