Dobbies Garden Centres - Preston レビュー 369

TrustScore 5段階評価の3

3.2

Blackpool Road, Clifton, PR4 0XL Nr Preston, Lancashire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

The shop was great, the chap at the till was really good. He was knowledgeable, dealt with my query, nothing was too much trouble, and he dealt with everything speedily. I think his name was Frasier... もっと見る

5つ星のうち4の評価

Was pleasantly surprised to see that the store had a good selection of Xmas decorations to rival a nearby competitor. The store was bright and welcoming. We had coffee and a nice cake but the cafe are... もっと見る

5つ星のうち3の評価

Visited Dobies near Preston today for the first time. Appalled at state of plants, most suffered from lack of watering, Because pots were dry, many had blown over, but passing staff just ignored as... もっと見る

5つ星のうち2の評価

This morning coffee served in cold cups, promised scones freshly baked but the ones we had been frozen. Unable to get a Toastie before 11.30 am, Costa serve them from 7am. Go in find a table, and t... もっと見る

企業が回答しました


企業情報

  1. ガーデン センター

当該企業による記述

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


連絡先

  • Blackpool Road, Clifton, PR4 0XL, Nr Preston, Lancashire, 英国

3.2

まあまあ

TrustScore 5段階評価の3

369件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

We had to return a kitchen item which…

We had to return a kitchen item which was faulty the person that served us was very nice and polite as we have never returned anything before as we had never had any problems with anything we have bought from you as we where a bit anxious but soon put at ease

2023年3月9日
5つ星のうち2の評価

Tepid coffee in cold cups, just what the doctor ordered

This morning coffee served in cold cups, promised scones freshly baked but the ones we had been frozen. Unable to get a Toastie before 11.30 am, Costa serve them from 7am. Go in find a table, and then back to order and then coffee delivered. Utter nonsense !! Givt it a miss next time for sure.

2023年1月21日
自発的なレビュー
Dobbies Garden Centres - Preston ロゴ

Dobbies Garden Centres - Preston からの回答

Hi, Thank you for taking time out of your day to leave your review. I am sorry to read of your frustration on your recent visit. I have passed your feedback to the relevant management team to bring this issue to their attention. They will be able to look into these issues and make any changes necessary for the future. Best wishes, Karen

5つ星のうち5の評価

Being able to find some bargains

Being able to find some bargains . After an expensive christmas. Always enjoy going to Dobbies usually at Preston, but sometimes at Southport and Derby.
Enjoy our coffee and two for one offers on scones.

2023年1月3日
5つ星のうち4の評価

The shop was great

The shop was great, the chap at the till was really good. He was knowledgeable, dealt with my query, nothing was too much trouble, and he dealt with everything speedily. I think his name was Frasier?
The cafe has really nice things, but the tills are so slow, and there's always loads of plates still on the tables. There is an elderly lady on tables and she is fantastic. The whole cafe is frustratingly slow, you are forever queuing.
If only the cafe

2022年12月31日
5つ星のうち3の評価

A long wait

We went to Dobbies at Preston this afternoon for afternoon coffees at 2.30pm. Disappointed that we had to wait over 30 minute just to get a table even though restaurant didn’t look particularly busy. Tables are not cleared and cleaned quick enough, difficult to find a clean, empty table

2022年11月5日
5つ星のうち2の評価

Not the best visit

Not the best visit. There are lots of Christmas and household items plus the normal garden centre products and a small sainsburys.
Unfortunately many of the Christmas items were unpriced. I am disabled and walk with 2 crutches - many aisles and walkways were blocked preventing me from looking properly.
We visited the restaurant and the staff were very brusque, bordering rude. There were staff members wandering round the restaurant area but only 1 till in operation so there was a long wait to pay and then an even longer wait for food to arrive.
We've visited this outlet several times before and not had any issues but this visit was far from good.

2022年10月29日
Dobbies Garden Centres - Preston ロゴ

Dobbies Garden Centres - Preston からの回答

Thanks for taking the time for your review. I have passed your comment to the store manager of Preston to make them aware of the price tags not on items and advised about the restaurant. Hope this will resolved before your next visit. Best Wishes Ahmed

5つ星のうち2の評価

Trolley and cafe catastrophe

Thought we’d go to do dobbies for a browse round and a coffee.
Didn’t start well as I couldn’t find a trolley that didn’t have a mind of its own, has no one at dobbies heard of WD40?
Then we went for a coffee and cake. That should be easy as that was all they were able to serve at the time, not a problem and it wasn’t very full. Yes there was a problem, several in fact. Most of the tables hadn’t been cleared so we found one with just a couple of cups on it that we could move. So, then I went to the till to order only to be told that there was a half hour wait for drinks!! I didn’t even reply to the cashier as I was so angry I didn’t want to say anything to her as it probably wasn’t her fault.

2022年10月26日
自発的なレビュー
Dobbies Garden Centres - Preston ロゴ

Dobbies Garden Centres - Preston からの回答

Hi, Thanks for your review. I am sorry to hear about your experiences on your recent visit to our garden centre and restaurant. I have sent you a request for some more information. I will then be able to forward your feedback to the relevant management team for you. Best wishes, Karen

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