Dobbies Garden Centres - Swindon レビュー 210

TrustScore 5段階評価の3.5

3.4

Hyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... もっと見る

5つ星のうち5の評価

Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... もっと見る

5つ星のうち1の評価

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... もっと見る

企業が回答しました

5つ星のうち2の評価

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... もっと見る

企業が回答しました


企業情報

  1. ガーデン センター

当該企業による記述

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


連絡先

  • Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, 英国

3.4

まあまあ

TrustScore 5段階評価の3.5

210件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち2の評価

Needs TLC

Needs TLC. Toilets are very tired. Air Conditioning on during our visit on a cool day. Cafe was too cold. Seats were dirty & need cleaning.

Toastie’s only available on white bread, where normally other cafe’s offer brown/wholemeal.

Not a great experience and I would not recommend

2026年5月11日
自発的なレビュー
5つ星のうち2の評価

Overpriced

Though the table staff are helpful the cheesy chips were a disappointment and not worth over £5 for such a small helping. Studley Grange restaurant serves a much larger portion for a £1 cheaper. A would attach a photo if I knee how

2026年4月3日
自発的なレビュー
5つ星のうち5の評価

Took my granddaughter to see Santa with…

Took my granddaughter to see Santa with the elves yesterday
What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed
We took a few lovely photos
They made the whole experience amazing, well done the team at Dobbies , Swindon

2025年12月13日
自発的なレビュー
5つ星のうち4の評価

Excellent Food, drinks and staff - Dobbies, Swindon

My friend and I go to Dobbies in Swindon, and the food is excellent. The staff is very friendly and cannot do enough for you. Manuel is like his 'namesake'—eccentric in the nicest possible way. The restaurant could really do with some updating, and the toilets are really not good, which is why I gave it a 4* and not 5*. So, if you want a good Brunch, Lunch, or Afternoon Tea, you can't go wrong.

2025年2月7日
自発的なレビュー
5つ星のうち2の評価

Can’t have onions

I attended the cafe and the waitress attended to take my order. As I fancied a toasted sandwich I saw they did cheese and tomatoe so I asked if I could swap the tomatoe for onion. I was told no due to allergy issues. I informed her I am not allergic to onions but she flatly refused my request. So I settled for a cheese and pickle sandwich. When my order arrived it had a side salad smothered in onions.

2024年8月29日
自発的なレビュー
Dobbies Garden Centres - Swindon ロゴ

Dobbies Garden Centres - Swindon からの回答

We understand your frustration with the experience at our cafe. It's disappointing to hear that your request for a simple ingredient swap was denied, especially since you confirmed you weren't allergic. We strive to accommodate our customers' requests whenever possible, and we will review our procedures to ensure this doesn't happen again. We appreciate you bringing this to our attention and hope you'll give us another chance to provide a better experience in the future.
Dobbies Team

5つ星のうち2の評価

Very disappointed to find that I am…

Very disappointed to find that I am unable to view my purchase history and that Dobbies are unable to rectify this issue. Regards M. Castle.

2024年3月27日
Dobbies Garden Centres - Swindon ロゴ

Dobbies Garden Centres - Swindon からの回答

Hi,

Thanks for your review.

I can see that you've contacted us via the website and that a reply was sent to you on the 28th March 2024.

Team Dobbies

5つ星のうち1の評価

I appreciate it was busy but disgusting…

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon.
We were left 15 minutes waiting to be served people who came in after me got served before we did a female employee walked past us on a number of occasion and said someone would be with us soon.
They continued to serve other people.
I gave up in the end and walked out.
If it is that busy perhaps they need to employ more staff.

2024年3月17日
自発的なレビュー
Dobbies Garden Centres - Swindon ロゴ

Dobbies Garden Centres - Swindon からの回答

Hi Jane,

Thanks for taking the time to share your review.

I'm really sorry that your visit to our Swindon restaurant was so disappointing and that you didn't receive helpful customer service.

Your feedback is very important to us as it enables us to identify areas that require improvement.

Your comments will be shared with the team to address.

Thanks again
Team Dobbies

5つ星のうち5の評価

My daughter and I spent £300 between us…

My daughter and I spent £300 between us with 30% off on Black Friday on all Christmas, a very good deal. In getting home I realised I’d been over charged on the Christmas gift boxes as no discount given. After phoning the store they agreed to refund the discount I should have had.
Very satisfied with service.

2023年11月25日
5つ星のうち2の評価

Service pretty slow, dogs should not be allowed near food

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drinking nearby.

2023年11月18日
自発的なレビュー
Dobbies Garden Centres - Swindon ロゴ

Dobbies Garden Centres - Swindon からの回答

Hi Derek,

Thanks for sharing your feedback about your recent visit to our Swindon store.

I'm sorry for any inconvenience you faced with slow service and incident.

I'll share your feedback with the store management teak to make them aware of these issues.

Team Dobbies


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