Have previously ordered from this company and they are extremely prompt in sending out items. Extremely pleased with both purchase and delivery
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I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... もっと見る
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Great price and quality and good dated Sikalastic 710 mastic, way cheaper than an online auction website. Used it to fit new heiki rooflights to our motorhome.
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Great service from Dortech. My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised deliver... もっと見る
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企業情報
Dortech Direct について
当該企業による記述
Dortech Direct Ltd
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
Our Product Range
- Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
- Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
- Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
- Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
- Glass Balustrade Systems – Frameless balustrades for architectural projects.
- Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
- Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
- Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.
Why Choose Dortech Direct?
- ✔ Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
- ✔ Premium Quality Products – Stocking materials from leading manufacturers.
- ✔ Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
- ✔ Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
- ✔ Dedicated Customer Support & Expert Advice – Glazing specialists available.
- ✔ Sustainability Commitment – Promoting eco-friendly construction solutions.
Who We Serve
- 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
- 🏠 Architects & Specifiers – Glass systems and architectural solutions.
- 🔧 Builders & Construction Professionals – Premium materials for projects.
- 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.
Our Mission
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
Contact Us
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Elevate Your Construction Projects with Dortech Direct's Premium Building Materials
当該企業による記述
- Your Trusted Partner for High-Quality Construction Supplies
- At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.
連絡先
Dortech Direct, HD2 1FA, Huddersfield, 英国
- 0330 1281212
- sales@dortechdirect.co.uk
- www.dortechdirect.co.uk
4.6
優良
3935件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常1週間以内に回答
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Dortech Direct からの回答
Thank you for your 5-star review! We're delighted to hear you're happy with the quality of the EPDM sheet and our prompt delivery. We appreciate your feedback.
Great customer service
Had an incorrect item delivered but it was exchanged and the correct item delivered the next day. Can't fault their customer service or delivery service.
2026年6月9日
Dortech Direct からの回答
Thank you for your 5-star review! We apologise for the initial mistake, but we're pleased we could resolve it quickly. It's great to hear you were happy with both our customer service and delivery.
Dortech Direct からの回答
Thank you for your 5-star review! We're glad your order arrived as expected, the product description was clear, and everything worked perfectly. We appreciate your support.
DPD totally messed up my order
DPD totally messed up my order, contact dortech replaced order no questions arrived next day could not of been more helpful such a great company and customer support 100%
2026年6月8日
Dortech Direct からの回答
Thank you for your fantastic 5-star review! We're sorry to hear DPD let you down, but we're pleased we could get a replacement sent out straight away. Thank you for your kind words about our customer service it really means a lot.
Dortech Direct からの回答
Thank you for your 5-star review! We're delighted to hear you're pleased with the handles and found them stylish, functional, and robust. We appreciate your feedback.
The hinges I ordered turned up quickly
The hinges I ordered turned up quickly, well packaged
2026年6月4日
Dortech Direct からの回答
Thank you for your 4-star review! We're pleased to hear your hinges arrived quickly and were well packaged. We really appreciate your feedback and hope to serve you again in the future.
Delivery took ages and they said on…
Delivery took ages and they said on site would take 2-3 days…..took well over a week for really small light package.
2026年6月5日
Dortech Direct からの回答
Thank you for your feedback. We sincerely apologise for the delay with your delivery.
Your order was dispatched the day after purchase; however, unfortunately, there was a delay within the DX delivery network which resulted in the parcel taking much longer than expected to arrive. This is not the level of service we expect for our customers.
We are currently trialling DX as a courier partner, and based on your experience, we will be investigating exactly what caused this delay to help ensure it does not happen again in the future.
Thank you for bringing this to our attention, and we appreciate your patience.
It arrived in good time
2026年6月4日
Dortech Direct からの回答
Thank you for your 5-star review! We're pleased your order arrived in good time. Thank you for choosing us, and we hope to serve you again soon.
Easy to order
Easy to order, quick delivery, different colour to previous bottles I have ordered, only used a couple of times so see if results are the same in time
2026年5月11日
Dortech Direct からの回答
Thank you for your 5-star review! We're glad you found ordering easy and that your delivery was quick. We hope the new bottles perform just as well as your previous ones, and we appreciate your continued custom.
Dortech Direct からの回答
Thank you for your 5-star review! We're delighted you were happy with the product, price, and delivery. We really appreciate your kind feedback.
Dortech Direct からの回答
Thank you for your 5-star review! We're so pleased you were happy with our products, pricing, and fast delivery. We look forward to welcoming you back for your next purchase.
Timbabuild products
Second time I buy from Dortech Direct and as per first time good price and speedy delivery. Packing was excellent so no problem with the products received.
Would recommend.
2026年6月2日
Dortech Direct からの回答
Thank you for your continued support and your 5-star review! We're delighted to hear you've had another great experience with us. It's wonderful to know you were happy with our prices, speedy delivery, and secure packaging. We really appreciate your recommendation.
Dortech Direct からの回答
Thank you for your 5-star review! We're delighted you were happy with our competitive pricing and quick delivery. We appreciate your support and hope to see you again soon.
I would never use this product again it…
I would never use this product again it streaked all my front door and my sister door I complained to the company customer service took ages in getting back to me and I have still not got problem solved as the manufacturer are not getting back in touch with the customer service in the UK not at all happy with the reply from this company I actually bought two tins of this product one for me and one for my sister and two different tins done damage to both doors I am not an idiot I would not use a damaged product on another door as suggested in there reply
2026年4月22日
自発的なレビュー
Dortech Direct からの回答
Thank you for your review.
We are disappointed to read your comments, as they do not reflect the extensive efforts we have made to assist you throughout this matter.
As discussed during our multiple telephone conversations, we took your concerns seriously from the outset and have been actively liaising with the manufacturer to obtain technical guidance regarding the outcome you experienced. Unfortunately, this process can take time, but we have continued to pursue a response on your behalf.
We are also concerned by your statement that the product damaged your door, as you informed us that the same product was subsequently used on your sister's door, where a similar result occurred. Given your concerns following the first application, it is unclear why the product would then be used on a second door before the cause of the issue had been established.
To ensure there was a clear record of all communication and to avoid any misunderstandings, we requested that correspondence be continued via email. You advised us that this was not possible due to medical reasons. However, despite stating that written communication was not an option, you have now chosen to leave a public review rather than engage further with us directly.
Throughout our conversations, we repeatedly asked what resolution you were seeking so that we could work towards an appropriate outcome. Unfortunately, despite being given ample opportunity, no specific resolution was requested.
Notwithstanding this, we have issued a full refund as a gesture of goodwill while we continued to investigate the matter with the manufacturer.
We remain committed to providing excellent customer service and have done our best to assist throughout this process.
Great service & decent prices
Great service & decent prices. Will definitely order again. Thank you.
2026年5月29日
Dortech Direct からの回答
Thank you for your kind review! We're delighted to hear you were pleased with our service and pricing. We really appreciate your support and look forward to serving you again soon.
Good Product Information
simple to order, good info about product, quick delivery and a good price
2026年5月29日
Dortech Direct からの回答
Thank you for your feedback! We're pleased that you found our ordering process straightforward, the product information helpful, and our delivery service quick. We appreciate your custom and hope to see you again.
Good Service Good Products
Replacement product arrived on quick delivery service after little issue. Great service with good products
2026年5月28日
Dortech Direct からの回答
Thank you for your review. We're glad we were able to resolve the issue quickly and get your replacement delivered promptly. It's great to hear you're happy with both our service and products.
upvc cleaner
Arrived quick it was a good price but found it was not as good as the one i usually use.
2026年5月28日
Dortech Direct からの回答
Thank you for your feedback. We're pleased to hear that your order arrived quickly and offered good value for money. We're sorry to learn that the product didn't quite meet your expectations compared to the one you normally use. We appreciate your honest comments, as they help both us and future customers make informed decisions. Thank you for giving us a try, and we hope we can assist you again in the future.
Excellent and efficient service from…
Excellent and efficient service from order through to swift delivery. So refreshing to be able to use an independent UK company rather than Amazon!
2026年5月28日
Dortech Direct からの回答
Thank you for your review! We're delighted that you experienced excellent service from order to delivery. As an independent UK business, your support means a great deal to us. We look forward to helping you again in the future.
Dortech Direct からの回答
Thank you for your feedback! We're pleased your order arrived quickly and correctly. We appreciate your business and hope to serve you again soon.
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